GE GTW585BSVWS Washing Machine Common Problems and Troubleshooting
If you own a GE GTW585BSVWS washing machine, you know the importance of a reliable and efficient appliance. In this article, we’ll explore common problems that users might encounter with the GE GTW585BSVWS model and provide troubleshooting solutions to keep your washing machine running smoothly.
GE GTW585BSVWS Washing Machine Overview
The GE GTW585BSVWS washing machine is a top-load, high-efficiency appliance designed to make laundry chores simpler and more efficient. With a stainless steel wash basket and a total capacity of 4.5 cubic feet, it offers a range of features such as water level control, My Cycle setting, Eco Cold option, and more. The dual-action agitator ensures a deep clean while being gentle on your clothes. Explore the detailed product description and features to understand the capabilities of this washing machine.
| Feature | Description |
|---|---|
| Water Level Control | This top load washer with water level control and Extra Rinse option allows you to use as much or as little water as necessary to get the perfect clean. |
| My Cycle Setting | Make laundry simpler by saving your favorite wash settings as a preset for future use with the My Cycle setting. |
| Eco Cold | Conserve energy and save money on your utilities costs with a convenient Eco Cold laundry setting that adjusts wash action and time while still achieving great results. |
| Soak Rinse | Reduces bacteria and viruses with a final cold soaking rinse when using color-safe liquid sanitizers to boost your detergent’s cleaning power and remove tough odors on even your most delicate laundry. |
| Deep Fill | This Deep Fill washer gives you total control of water level. Press once for an additional 3 gallons or press and hold to fill up a full 26 gallons. |
| Dual Action Agitator | This durable, built-in Dual Action Agitator applies a gentle reversing agitation motion to achieve a deep clean while being gentle on your clothes. |
| Custom Wash Settings | Optimize your laundry settings with the total flexibility to adjust rinse, temperature, spin, or soil level to get the best clean for each load. |
| Quick Wash | This washer with a quick wash allows you to enjoy great wash performance in under 24 minutes. |
| Auto Soak | This washing machine with Auto Soak option adds a pre-wash soak of up to 2 hours before automatically moving to the wash cycle for optimal stain removal. |
| Capacity | 4.5 cu. ft. |
| Specification | Description |
|---|---|
| Wash Basket Type | Stainless Steel |
| Total Capacity (cubic feet) | 4.5 |
| Color Appearance | White with Matte Black Backsplash |
| Wash Mechanism | Agitator |
| Control Type | Electronic |
| Water Levels | Adaptive Fill + 4 levels |
| Washer Options/Settings Auto Soak | Yes |
| Deep Fill | Yes |
| Deep Rinse (select when using fabric softener) | Yes |
| Delay Wash | Yes |
| Eco Cold | Yes |
| Extra Rinse | Yes |
| My Cycle | Yes |
| Soaking Rinse (hold Extra Rinse for 3s) | Yes |
| Water Level Control | Yes |
| Soft Close Clear Glass Lid | Yes |
| Washer Control Features Digital Cycle Countdown | Yes |
| End-of-Cycle Signal | Yes |
| LED Cycle Status Lights | Yes |
| Energy Saving Option | Eco Cold |
| Active Wear | Yes |
| Bulky/Bedding | Yes |
| Casuals | Yes |
| Colors/Normals | Yes |
| Delicates | Yes |
| Drain & Spin | Yes |
| Quick Wash | Yes |
| Sanitize with Oxi | Yes |
| Towels | Yes |
| Whites | Yes |
| Product Type | Top Load |
| Dispenser | Bleach |
| Detergent | (Liquid) |
| Fabric Softener | Yes |
| Wash/Spin Speed Combinations | 4 + Variable |
| Maximum Spin Speed | 750 RPM |
| Water Temp System | Hot, Warmer, Warm, Cool, Cold, Tap Cold |
| Number of Cycles | 10 |
| Agitator Type | Dual-action agitator |
| WiFi Connect | Optional (Requires part no. PBX23W00Y0) |
| Wash/Rinse Temperatures | 6 + Automatic Temperature Control |
| Active Wear | Yes |
| Casuals | Yes |
| Quick Wash | Yes |
| Sanitize w/ Oxi | Yes |
| Towels | Yes |
| Style | Top-Load High-Efficiency |
| Parts Warranty | Limited 1-year entire appliance |
| Limited 10-year motor | Yes |
| Labor Warranty | Limited 1-year entire appliance |
| Volts/Hertz/Amps | 120 V; 60 Hz; 10A |
| Overall Height | 46 |
| Overall Width | 27 |
| Approximate Shipping Weight | 145 |
| Overall Depth | 27 |
| Height Needed for Lid to Raise 90 Degrees | 56 |
| Net Weight | 138 |
Causes of Common Problems with the GE GTW585BSVWS Washing Machine
In the following sections, we will delve into the common problems that users may encounter with the GE GTW585BSVWS washing machine and provide troubleshooting solutions to address these issues.
Common Problems with the GE GTW585BSVWS Washing Machine
1. Water Level Control Issues
- Description of the Problem: Users may experience difficulties with the water level control, leading to inadequate water usage during the wash cycle.
- Cause of the Problem: Malfunction in the water level control mechanism or sensor.
- Troubleshooting Step-by-Step:
- Check for any visible blockages in the water level control mechanism.
- Ensure that the water level sensor is clean and functioning correctly.
- If the issue persists, consult the user manual for advanced troubleshooting or contact GE customer support.
2. My Cycle Setting Not Saving
- Description of the Problem: Users may encounter difficulties in saving their favorite wash settings with the My Cycle setting.
- Cause of the Problem: Potential glitches in the programming or settings storage.
- Troubleshooting Step-by-Step:
- Double-check the user manual for proper steps to save settings using the My Cycle feature.
- If the issue persists, perform a power cycle by unplugging the machine for a few minutes and then restarting it.
- If the problem continues, consider updating the washing machine’s firmware if applicable.
3. Eco Cold Setting Not Conserving Energy
- Description of the Problem: Users may find that the Eco Cold setting is not effectively conserving energy as expected.
- Cause of the Problem: Incorrect temperature settings or a malfunction in the Eco Cold feature.
- Troubleshooting Step-by-Step:
- Ensure that the temperature settings are correctly configured for the Eco Cold option.
- If the issue persists, perform a test cycle with different temperature settings to identify the problem.
- Contact GE customer support for further assistance if needed.
4. Auto Soak Option Not Initiating
- Description of the Problem: The Auto Soak option may not be initiating the pre-wash soak as expected.
- Cause of the Problem: Potential issues with the Auto Soak feature or detergent dispenser.
- Troubleshooting Step-by-Step:
- Check for any blockages in the detergent dispenser that may be affecting the Auto Soak function.
- Ensure that the detergent used is compatible with the Auto Soak option.
- If the problem persists, refer to the user manual for advanced troubleshooting steps or seek professional assistance.
5. Spin Cycle Noisy or Unbalanced
- Description of the Problem: Users may experience excessive noise or unbalanced spinning during the spin cycle.
- Cause of the Problem: Uneven distribution of laundry, overloading, or issues with the drum or agitator.
- Troubleshooting Step-by-Step:
- Ensure that the laundry is evenly distributed inside the drum.
- Check for any visible damage to the drum or agitator that may be causing the imbalance.
- If the issue persists, reduce the load size and run a test cycle to assess the performance.
6. Unpleasant Odors in the Drum
- Description of the Problem: Users may notice unpleasant odors coming from the washing machine drum, affecting the freshness of the laundry.
- Cause of the Problem: Residual detergent or moisture leading to the growth of mold and mildew.
- Troubleshooting Step-by-Step:
- Run a cleaning cycle with a washing machine cleaner or a mixture of vinegar and baking soda.
- Leave the washer door open between cycles to allow proper ventilation and prevent mold growth.
- Wipe down the drum, gasket, and door seal regularly to remove any detergent or residue buildup.
7. Inconsistent Water Temperature
- Description of the Problem: Users may experience variations in water temperature during different wash cycles.
- Cause of the Problem: Issues with the water heater, temperature sensor, or water inlet valve.
- Troubleshooting Step-by-Step:
- Check if the water heater is functioning correctly and set to the desired temperature.
- Inspect the temperature sensor for any damage and replace if necessary.
- Clean the water inlet valve to ensure proper water flow and temperature regulation.
8. Clothes Not Rinsing Properly
- Description of the Problem: Users may notice soap residue on clothes after the wash cycle, indicating inadequate rinsing.
- Cause of the Problem: Clogged or malfunctioning rinse jets, improper detergent usage, or water pressure issues.
- Troubleshooting Step-by-Step:
- Inspect and clean the rinse jets to ensure proper water distribution during the rinse cycle.
- Use the recommended amount of high-quality detergent suitable for the water hardness level.
- Check the home’s water pressure and ensure it meets the washing machine’s requirements.
9. Lid or Door Issues
- Description of the Problem: Problems with the lid or door, such as difficulty closing, locking issues, or unexpected opening during operation.
- Cause of the Problem: Misalignment, faulty lid switch, or issues with the door latch mechanism.
- Troubleshooting Step-by-Step:
- Check for any obstructions or misalignment that may be preventing the lid or door from closing properly.
- Inspect the lid switch and door latch for any visible damage and replace if necessary.
- Ensure that the washer is on a level surface to prevent lid or door issues caused by uneven positioning.
10. Excessive Vibration During Spin Cycle
- Description of the Problem: Users may experience excessive vibration, shaking, or movement during the spin cycle, potentially causing noise and instability.
- Cause of the Problem: Uneven laundry distribution, overloading, or issues with the machine’s leveling feet.
- Troubleshooting Step-by-Step:
- Ensure that the laundry is evenly distributed inside the drum to maintain balance during the spin cycle.
- Reduce the load size if overloading is suspected to be the cause of excessive vibration.
- Check and adjust the leveling feet to ensure the washing machine is stable on the floor.
11. Agitator Not Moving or Agitating Properly
- Description of the Problem: Users may observe that the agitator is not moving or agitating as expected during the wash cycle.
- Cause of the Problem: Malfunctioning agitator components, motor issues, or problems with the drive belt.
- Troubleshooting Step-by-Step:
- Inspect the agitator components for any visible damage or obstruction and replace if necessary.
- Check the motor and drive belt for signs of wear or malfunction and address any issues found.
- If problems persist, consult the user manual for advanced troubleshooting steps or seek professional assistance.
12. Peculiar Noises During Operation
- Description of the Problem: Users may hear unusual or loud noises during the washing machine’s operation.
- Cause of the Problem: Loose components, foreign objects in the drum, or issues with the motor or bearings.
- Troubleshooting Step-by-Step:
- Inspect the drum for any foreign objects such as coins or small items that may be causing the noise.
- Tighten any loose components, such as bolts or screws, that could contribute to the unusual sounds.
- If the problem persists, investigate the motor and bearings for signs of wear or damage and address accordingly.
13. Long Wash Cycle Duration
- Description of the Problem: Users may notice extended wash cycle durations beyond normal expectations.
- Cause of the Problem: Issues with the timer, programming glitches, or sensor malfunctions affecting cycle duration.
- Troubleshooting Step-by-Step:
- Check the timer settings to ensure they are configured correctly for the desired wash cycle duration.
- If applicable, update the washing machine’s firmware to address any programming glitches affecting cycle times.
- Inspect sensors and controls for malfunctions and perform necessary repairs or replacements.
14. Water Leaks During Operation
- Description of the Problem: Users may observe water leaks around the washing machine, potentially causing damage to the surrounding area.
- Cause of the Problem: Faulty hoses, loose connections, or issues with the door seal leading to water seepage.
- Troubleshooting Step-by-Step:
- Inspect hoses and connections for any visible signs of damage or looseness and address accordingly.
- Ensure that the door seal is intact and functioning properly to prevent water from escaping during cycles.
- If leaks persist, consult the user manual for advanced troubleshooting or seek professional assistance.
15. Unresponsive Controls or Display
- Description of the Problem: Users may encounter issues with unresponsive controls or a malfunctioning display on the washing machine.
- Cause of the Problem: Electrical issues, control panel malfunctions, or problems with the machine’s internal circuitry.
- Troubleshooting Step-by-Step:
- Check for any loose or disconnected electrical connections that may be affecting control panel responsiveness.
- Perform a power cycle by unplugging the machine for a few minutes and then restarting it to reset the controls.
- If problems persist, consult the user manual for advanced troubleshooting steps or seek professional assistance.
16. Excessive Detergent Residue
- Description of the Problem: Users may notice an excess of detergent residue on clothes after completing a wash cycle.
- Cause of the Problem: Using too much detergent, using the wrong type of detergent, or issues with the detergent dispenser.
- Troubleshooting Step-by-Step:
- Adjust the amount of detergent used according to the manufacturer’s recommendations for the load size and water hardness.
- Ensure the use of high-efficiency detergent suitable for front-loading washers if required by the washing machine.
- Inspect and clean the detergent dispenser to prevent clogs or blockages affecting proper detergent distribution.
17. Drum Not Spinning
- Description of the Problem: The drum may not spin during the wash cycle, resulting in incomplete washing and rinsing.
- Cause of the Problem: Issues with the drive belt, motor, or mechanical components responsible for drum rotation.
- Troubleshooting Step-by-Step:
- Inspect the drive belt for signs of wear or damage and replace if necessary.
- Check the motor for proper functionality and address any motor-related issues.
- Examine mechanical components responsible for drum rotation and perform necessary repairs or replacements.
18. Clothes Coming Out Too Wet
- Description of the Problem: Clothes may be excessively wet at the end of the wash cycle, indicating inadequate water drainage.
- Cause of the Problem: Clogged drain pump, issues with the drainage system, or problems with the spin cycle.
- Troubleshooting Step-by-Step:
- Clean the drain pump and filter to ensure proper water drainage during the spin cycle.
- Inspect the drainage system for any obstructions and remove blockages if present.
- Check for problems with the spin cycle, such as an unbalanced load, and adjust the load distribution accordingly.
19. Foul Smell in the Washing Machine
- Description of the Problem: Users may experience a persistent foul smell emanating from the washing machine.
- Cause of the Problem: Mold and mildew growth in inaccessible parts of the machine, such as the drum or drainage system.
- Troubleshooting Step-by-Step:
- Run a cleaning cycle with specialized washing machine cleaner or a mixture of vinegar and baking soda.
- Regularly leave the door ajar or open between wash cycles to promote proper ventilation and prevent mold growth.
- Wipe down the drum, gasket, and other accessible parts to remove any residual detergent or moisture contributing to the smell.
20. Clothes Snagging or Damaging During Wash
- Description of the Problem: Users may observe that clothes are snagging or getting damaged during the wash cycle.
- Cause of the Problem: Rough edges or protrusions inside the drum, damaged agitator components, or overloading.
- Troubleshooting Step-by-Step:
- Inspect the drum for any sharp edges or protrusions and file down or address any issues found.
- Check agitator components for damage and replace if necessary to prevent clothes from snagging.
- Avoid overloading the washing machine to ensure proper movement of clothes during the wash cycle.
21. Inconsistent Water Temperature
- Description of the Problem: Users may experience inconsistent water temperatures during the wash cycle.
- Cause of the Problem: Issues with the water heater, faulty temperature sensor, or problems with the water inlet valve.
- Troubleshooting Step-by-Step:
- Check the water heater to ensure it is functioning correctly and providing the necessary hot water for the selected cycle.
- Inspect the temperature sensor for any signs of damage or malfunction and replace if necessary.
- Examine the water inlet valve for blockages or malfunctions affecting water temperature regulation.
22. Unpleasant Odor in Clean Laundry
- Description of the Problem: Clean laundry may have an unpleasant odor after washing, indicating residual smells from the washing machine.
- Cause of the Problem: Mold or mildew growth in the washing machine drum, detergent residues, or issues with the drainage system.
- Troubleshooting Step-by-Step:
- Run a cleaning cycle with specialized washing machine cleaner or a mixture of vinegar and baking soda to eliminate odors.
- Clean the detergent dispenser, drum, and gasket to remove any residues contributing to unpleasant smells.
- Inspect the drainage system for blockages and ensure proper water drainage during wash cycles.
23. Excessive Vibration During Spin Cycle
- Description of the Problem: Users may notice excessive vibration, shaking, or movement of the washing machine during the spin cycle.
- Cause of the Problem: Unbalanced load, uneven flooring, or issues with the leveling legs of the washing machine.
- Troubleshooting Step-by-Step:
- Ensure proper distribution of the laundry load inside the drum to prevent imbalance during the spin cycle.
- Place the washing machine on a leveled surface, adjusting the feet if necessary to eliminate any wobbling or shaking.
- If problems persist, consider using anti-vibration pads to minimize the impact of machine movement on the floor.
24. Unusual Smells During Operation
- Description of the Problem: Users may detect unusual or burning smells emanating from the washing machine during operation.
- Cause of the Problem: Overheating components, electrical issues, or problems with the motor.
- Troubleshooting Step-by-Step:
- Check for overheating components, such as the motor or wiring, and address any issues found.
- Inspect the electrical connections for signs of damage or loose connections that may contribute to unusual smells.
- If problems persist, discontinue use and seek professional assistance to prevent potential safety hazards.
25. Door Jammed or Won’t Open
- Description of the Problem: Users may encounter difficulty in opening the washing machine door, or the door may become jammed.
- Cause of the Problem: Faulty door lock mechanism, issues with the latch, or electronic control malfunctions.
- Troubleshooting Step-by-Step:
- Check the door lock mechanism for proper function and repair or replace if necessary.
- Inspect the latch for any obstructions or damage that may impede the opening of the door.
- If electronic controls are responsible, perform a power cycle or consult the user manual for advanced troubleshooting steps.
GE GTW585BSVWS Washing Machine User Reviews
Positive Reviews from GE GTW585BSVWS Electric Washing Machine Users
- Several users expressed satisfaction with the quiet operation of the GE GTW585BSVWS, highlighting its efficient performance in handling laundry loads.
- Many customers appreciated the large tub capacity, especially those with big families, as it significantly reduced the number of laundry loads required.
- Positive feedback was received regarding the washer’s features, with users noting that it effectively prevented tangling of towels and sheets during the washing process.
- Some users praised the water control feature, emphasizing the ability to have control over water usage and eliminating issues such as white residue on dark-colored clothes.
- Users found the GE GTW585BSVWS to be a great purchase, with one user mentioning its efficiency and quiet operation, contributing to an overall positive laundry experience.
Based on the positive reviews from GE GTW585BSVWS Electric Washing Machine users, it is evident that customers appreciate the machine’s performance, features, and efficiency. The large tub capacity and thoughtful design elements contribute to a positive laundry experience for users. The water control feature was particularly praised for addressing common issues like white residue on dark clothes. Overall, the positive feedback indicates a high level of satisfaction among GE GTW585BSVWS users.
Negative User Reviews of the GE GTW585BSVWS Electric Washing Machine
- Excessive Noise: Some users were not satisfied with the excessive noise generated by the GE GTW585BSVWS during operation, comparing it to a freight train. This issue was reported to persist even after replacement.
- Operational Failure: Several users experienced operational failures, such as the machine not starting or stopping abruptly during the wash cycle. One user reported water spurt issues and the machine refusing to run after a few uses.
- Damaging Clothes: There were complaints about the machine damaging clothes, particularly when using bleach. Drops of bleach were left over in the dispenser, causing damage to subsequent loads.
- Balance Issues: Users expressed frustration with the machine constantly going off balance, resulting in the need to fill the drum to the top to prevent issues during the wash cycle.
- Technical Washer Disapproval: Some users expressed a general dissatisfaction with the technical aspects of the washer, stating that computer-controlled features were not suitable for effective clothes washing. They preferred traditional appliances and criticized the locking feature.
These negative reviews provide insights into issues related to noise, operational failures, damage to clothes, balance problems, and a general preference for traditional washing machines among users of the GE GTW585BSVWS Electric Washing Machine.
While there are notable concerns raised by some users, it’s important to highlight that the majority of users expressed satisfaction with the GE GTW585BSVWS Electric Washing Machine. Positive feedback suggests that many users appreciate its overall performance and features.
GE GTW585BSVWS Washing Machine Manual
The operating instructions for the GE GTW585BSVWS Electric Washing Machine can be found in the official manual provided by the manufacturer. You can access the manual on the manufacturer’s website.
GE GTW585BSVWS Electric Washing Machine Frequently Asked Questions
1. How can I address excessive noise issues with my GE GTW585BSVWS washing machine?
To address excessive noise, ensure that the machine is placed on a level surface. Check for any objects under the machine causing imbalance. If the issue persists, refer to the troubleshooting section in the manual or contact customer service.
2. What should I do if my GE GTW585BSVWS washing machine stops mid-cycle?
If the machine stops mid-cycle, first check for any power interruptions. Ensure the lid is securely closed, and there are no issues with the power supply. If the problem persists, consult the troubleshooting guide in the manual or contact customer service.
3. How do I prevent clothes from getting damaged in the GE GTW585BSVWS washing machine?
To prevent damage to clothes, avoid overloading the machine and distribute clothes evenly in the drum. Double-check pockets for any sharp objects. Follow the recommended detergent and bleach quantities specified in the manual to prevent chemical damage.
Conclusion
For any issues with your GE GTW585BSVWS Electric Washing Machine, always refer to the manual for troubleshooting guidance. If problems persist, consider reaching out to customer service or your nearest service center for professional assistance.
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