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Maytag MAT20CSAWW Washing Machine Common Problems and Troubleshooting

Discovering common issues and solutions for the Maytag MAT20CSAWW washing machine can save time and hassle. From performance quirks to troubleshooting tips, this article focuses on resolving typical problems associated with the ModelX, providing insight into its functionalities and resolving common glitches.

Table of Contents

Maytag MAT20CSAWW Washing Machine Overview

Product Description

The Maytag MAT20CSAWW washing machine is a robust, commercial-grade unit designed to handle high-demand environments. With a total capacity of 3.27 Cu. Ft., it offers a range of cycles, including Heavy Duty, Delicates, Mixed, and Normal Eco, providing versatility for various loads.

Features

  • Deep-Water Wash System: Optimized for vigorous cleaning action and distinct wash profiles.
  • Heavy-Duty Cabinet: Crafted from high-grade, powder-coated galvanized steel for durability.


Name of the FeatureDescription of the Feature
Deep-Water Wash SystemThe wash system is optimized with deep-water wash and rinse cycles and vigorous cleaning action. It utilizes a flex-vane agitator with four distinct wash profiles.
Heavy-Duty CabinetConstructed from high-grade, extra-strength, powder-coated galvanized steel, designed for high-demand commercial environments.
Service Made EasyEngineered for easy maintenance with simple bottom and front-panel accessibility to transmission and other interior parts.
Traditional Flex-Vane AgitatorProven to provide exceptional rollover performance.
Triple-Lip Seal with Garter SpringProtects the shaft and bearings from moisture and water vapor with its flexible and watertight seal.
1/2-HP PSC MotorA powerful motor enabling the washer to handle heavy loads effortlessly, generating extensive deep-cleaning action through alternating long and short strokes.
Additional Features
  • 3.27 cu. ft. Capacity
  • Easy-to-Remove, Heavy-Gauge Front Panel
  • Fast-Access Steel Base
  • Premium Bearings
  • Full-Wrap Console
  • Commercial-Grade Side Panels
  • Premium Porcelain Enamel Top & Lid
Name of the SpecificationDescription of the Specification
Overview 
MeteredYes (Coin)
Total Capacity3.27 Cu. Ft.
Maximum Spin Speed700 RPM
Motor Horsepower1/2 HP
Cycles4 (Heavy Duty, Delicates, Mixed, Normal Eco)
Temperature Settings5 (Tap Cold, Cold, Cool, Warm, Hot)
Adjusting LegsYes
ControlsRotary
AgitatorTraditional Flex-Vane
Top and Lid MaterialPorcelain
Technical & Electrical Specifications 
Amps15A
Voltage120V
Frequency60Hz
Modified Energy Factor1 3/5
Water Factor8 1/2
Water Used Per Cycle on Average24.65 Gallons
Warranty 
Parts5 Year Limited
Dimensions & Weight 
Width27″
Depth26″
Height44 1/2″
Lid Opening17″
Net Weight140 Lbs.
Shipping Weight174 Lbs.

Causes of Common Problems with the Maytag MAT20CSAWW Washing Machine

Explore the causes behind common issues encountered with the Maytag MAT20CSAWW washing machine and discover effective troubleshooting solutions in this article.

Common Problems with Maytag MAT20CSAWW Washing Machine

1. Agitator Not Functioning Properly

Description: The agitator in the Maytag MAT20CSAWW Electric washing machine may not agitate or function as expected.

Cause: A worn-out agitator cogs or a malfunctioning agitator assembly can lead to this issue.

Troubleshooting:

  1. Turn off the machine and unplug it from the power source.
  2. Inspect the agitator assembly for any visible damages or wear.
  3. If damaged, replace the agitator cogs or the entire assembly following the manufacturer’s guidelines.
  4. Restart the machine to check if the agitator functions properly.

2. Excessive Noise During Spin Cycle

Description: The Maytag MAT20CSAWW Electric washing machine generates excessive noise, particularly during the spin cycle.

Cause: Loose components such as bearings or a malfunctioning drive belt can cause this noise.

Troubleshooting:

  1. Check for loose items inside the drum and remove them if found.
  2. Inspect the drive belt for wear or damage; replace if necessary.
  3. If the noise persists, contact a professional technician to inspect and potentially replace bearings or other faulty components.

3. Water Leakage from the Machine

Description: Water leaks from the Maytag MAT20CSAWW Electric washing machine during operation.

Cause: Loose hose connections, damaged door seals, or a malfunctioning water inlet valve might lead to leaks.

Troubleshooting:

  1. Inspect hose connections for any looseness or damage; tighten or replace as needed.
  2. Check the door seal for tears or damages; replace if necessary.
  3. If the leaks persist, examine and replace the water inlet valve if it’s the cause of the issue.

4. Failure to Start or Power On

Description: The Maytag MAT20CSAWW Electric washing machine doesn’t power on or start the wash cycle.

Cause: Issues with power supply, door latch problems, or a malfunctioning control board may prevent the machine from starting.

Troubleshooting:

  1. Ensure the machine is properly plugged into a functional power outlet.
  2. Check the door latch for any obstructions or damages; replace if needed.
  3. If everything appears fine, a malfunctioning control board might be the cause; consult a technician for inspection and potential replacement.

5. Inadequate Drainage or Standing Water

Description: The Maytag MAT20CSAWW Electric washing machine fails to drain water properly, leading to standing water in the drum.

Cause: Clogged drain hoses, a faulty pump, or a blocked filter can cause drainage issues.

Troubleshooting:

  1. Inspect and clean the drain hose for any clogs or kinks.
  2. Check the pump for any obstructions or damages; replace if necessary.
  3. If available, clean the filter to ensure proper water drainage.

6. Irregular Spin Cycle or Unbalanced Load

Description: The spin cycle of the Maytag MAT20CSAWW Electric washing machine seems irregular or stops due to unbalanced loads.

Cause: Unevenly distributed laundry or a malfunctioning suspension system can lead to imbalance issues during the spin cycle.

Troubleshooting:

  1. Pause the cycle and redistribute the laundry evenly inside the drum.
  2. Check the suspension system for damages or wear; replace if necessary.
  3. Restart the machine and monitor if the spin cycle operates smoothly.

7. Foul Odor Inside the Drum

Description: The Maytag MAT20CSAWW Electric washing machine emits a persistent foul odor.

Cause: Mold, mildew, or detergent residue buildup inside the drum can cause unpleasant smells.

Troubleshooting:

  1. Run a hot water cycle with vinegar or a washing machine cleaner to eliminate odors.
  2. Regularly clean the drum, gasket, and detergent dispensers to prevent residue buildup.
  3. Leave the door open after each use to allow proper ventilation and prevent mold growth.

8. Excessive Vibration During Operation

Description: The Maytag MAT20CSAWW Electric washing machine vibrates excessively during the wash cycle.

Cause: Unleveled machine, damaged shock absorbers, or overloaded loads can cause excessive vibrations.

Troubleshooting:

  1. Ensure the machine is placed on a leveled surface to minimize vibrations.
  2. Inspect shock absorbers for damages and replace if necessary.
  3. Avoid overloading the machine with too many clothes in a single cycle.

9. Water Fails to Fill the Drum

Description: The Maytag MAT20CSAWW Electric washing machine doesn’t fill up with water properly.

Cause: Issues with the water supply, inlet valve, or faulty pressure switch might prevent proper water filling.

Troubleshooting:

  1. Check the water supply hoses for any kinks or blockages; straighten or replace if needed.
  2. Inspect and clean the water inlet valve to ensure it’s functioning correctly.
  3. Test the pressure switch and replace it if it’s causing the issue.

10. Door Won’t Open or Close Properly

Description: The door of the Maytag MAT20CSAWW Electric washing machine encounters difficulty in opening or closing.

Cause: Misaligned door hinges, a damaged latch, or electronic control issues can hinder proper door operation.

Troubleshooting:

  1. Inspect the door hinges and realign if necessary to ensure proper closure.
  2. Check the door latch for damages or obstructions; replace if needed.
  3. If the issue persists, consult a technician to diagnose and fix electronic control-related problems.

11. Noisy Operation During Washing

Description: The Maytag MAT20CSAWW Electric washing machine produces unusual noises while washing clothes.

Cause: Worn-out bearings, loose components, or foreign objects stuck in the drum can cause noisy operation.

Troubleshooting:

  1. Inspect the drum for any foreign objects or obstructions; remove if found.
  2. Check and replace worn-out bearings or tighten loose components causing the noise.
  3. If the noise persists, contact a technician to further diagnose and resolve the issue.

12. Cycle Not Completing or Stopping Abruptly

Description: The washing cycle on the Maytag MAT20CSAWW Electric washing machine doesn’t complete or stops abruptly before finishing.

Cause: Electronic control board malfunctions, timer issues, or overheating components might cause cycle interruptions.

Troubleshooting:

  1. Reset the machine by unplugging it for a few minutes and then restarting the cycle.
  2. If the issue persists, check the timer and electronic control board for faults; replace if necessary.
  3. Ensure adequate ventilation around the machine to prevent overheating issues.

13. Foul Smell from the Drain Pump

Description: A foul odor emanates from the drain pump area of the Maytag MAT20CSAWW Electric washing machine.

Cause: Accumulated lint, debris, or foreign objects in the drain pump can cause unpleasant smells.

Troubleshooting:

  1. Clean the drain pump by removing debris, lint, or any foreign objects causing the odor.
  2. Run a cleaning cycle with a washing machine cleaner to eliminate lingering odors.
  3. Perform regular maintenance to prevent debris buildup in the drain pump.

14. Display Panel Showing Error Codes

Description: The Maytag MAT20CSAWW Electric washing machine’s display panel shows error codes.

Cause: Sensor malfunctions, electrical issues, or component failures may trigger error codes on the display panel.

Troubleshooting:

  1. Refer to the user manual to identify and understand the error codes displayed.
  2. Perform a power reset by unplugging the machine for a few minutes and restarting.
  3. If error codes persist, contact customer support or a technician for further diagnosis and resolution.

15. Inconsistent Water Temperature

Description: The Maytag MAT20CSAWW Electric washing machine delivers inconsistent water temperatures during cycles.

Cause: Malfunctioning temperature sensors, heating elements, or water inlet valves can cause temperature inconsistencies.

Troubleshooting:

  1. Check and replace faulty temperature sensors or heating elements, if identified as the issue.
  2. Clean or replace the water inlet valves to ensure proper temperature regulation.
  3. If problems persist, seek professional assistance to diagnose and resolve the underlying cause.

16. Clothes Coming Out Still Soapy

Description: Clothes from the Maytag MAT20CSAWW Electric washing machine remain soapy after completing the cycle.

Cause: Inadequate rinsing, using too much detergent, or a faulty dispenser may leave soap residue on clothes.

Troubleshooting:

  1. Run an additional rinse cycle to ensure thorough rinsing of clothes.
  2. Use the appropriate amount of detergent recommended for the load size.
  3. Clean the detergent dispenser and ensure it’s dispensing properly for the next cycle.

17. Drum Not Spinning

Description: The drum of the Maytag MAT20CSAWW Electric washing machine fails to spin during the wash cycle.

Cause: Belt issues, a malfunctioning motor, or a faulty lid switch may prevent the drum from spinning.

Troubleshooting:

  1. Inspect the drive belt for wear or damage; replace if necessary.
  2. Check the motor for faults or damages; replace if needed.
  3. Examine the lid switch and replace it if it’s causing the drum not to spin.

18. Excessive Suds During Operation

Description: The Maytag MAT20CSAWW Electric washing machine produces excessive suds while in operation.

Cause: Using the wrong type or excessive amount of detergent can lead to excessive sudsing.

Troubleshooting:

  1. Run an additional rinse cycle to help clear out excess suds.
  2. Use high-efficiency (HE) detergents and follow recommended dosage guidelines.
  3. Perform a cleaning cycle without clothes to flush out excessive suds.

19. Unusual Odors from the Drain Hose

Description: Unpleasant odors emanate from the drain hose of the Maytag MAT20CSAWW Electric washing machine.

Cause: Accumulated residue, mold, or mildew inside the drain hose can cause foul smells.

Troubleshooting:

  1. Clean the drain hose thoroughly to remove any accumulated residue or debris.
  2. Run a hot water cycle with vinegar or a washing machine cleaner through the drain hose.
  3. Periodically clean and maintain the drain hose to prevent odor buildup.

20. Timer Not Advancing Through Cycles

Description: The timer of the Maytag MAT20CSAWW Electric washing machine fails to advance through the washing cycles.

Cause: Timer motor issues, electrical faults, or a malfunctioning control board may prevent the timer from advancing.

Troubleshooting:

  1. Inspect the timer motor for damages or faults; replace if necessary.
  2. Check the electrical connections and wires related to the timer for any issues.
  3. If problems persist, consider consulting a technician for further diagnosis and repair.

21. Persistent Vibrations During Spin Cycle

Description: The Maytag MAT20CSAWW Electric washing machine continues to vibrate excessively specifically during the spin cycle.

Cause: Unbalanced loads, worn-out suspension rods, or leveling issues might cause persistent vibrations.

Troubleshooting:

  1. Ensure the machine is placed on a leveled surface to minimize vibrations.
  2. Check and replace worn-out suspension rods or shock absorbers causing the vibrations.
  3. Reposition the laundry inside the drum for a more balanced load distribution.

22. Water Not Draining After Cycle

Description: The Maytag MAT20CSAWW Electric washing machine fails to drain water after completing the cycle.

Cause: Clogged drain hoses, a malfunctioning pump, or a blocked filter might inhibit proper water drainage.

Troubleshooting:

  1. Check and clear any blockages or kinks in the drain hoses.
  2. Inspect and clean the pump and filter to ensure proper water drainage.
  3. If the issue persists, consider seeking professional assistance to address the problem.

23. Long Cycle Times

Description: The Maytag MAT20CSAWW Electric washing machine exhibits longer-than-usual cycle durations.

Cause: Using incorrect cycle settings, overloading the machine, or a faulty timer might extend cycle times.

Troubleshooting:

  1. Adjust cycle settings according to the load size and soil level for optimal performance.
  2. Avoid overloading the machine, as it can prolong cycle times; ensure a balanced load.
  3. If timer-related issues are suspected, consider consulting a professional for assessment.

24. Spin Speed Variations

Description: The Maytag MAT20CSAWW Electric washing machine showcases inconsistent spin speeds across cycles.

Cause: Malfunctioning motor, worn-out belts, or electronic control problems might cause spin speed variations.

Troubleshooting:

  1. Inspect the motor and belts for wear or damage; replace if necessary.
  2. Ensure proper calibration and functioning of electronic controls regulating spin speeds.
  3. If issues persist, seek professional assistance for further diagnosis and repair.

25. Unresponsive Controls

Description: The controls on the Maytag MAT20CSAWW Electric washing machine become unresponsive or erratic.

Cause: Electrical glitches, control board malfunctions, or moisture accumulation might lead to unresponsive controls.

Troubleshooting:

  1. Perform a power reset by unplugging the machine for a few minutes and then restarting.
  2. Check for any moisture accumulation around the controls and dry if necessary.
  3. If problems persist, consider consulting a technician for a detailed inspection and repair.

Maytag MAT20CSAWW Washing Machine User Reviews

Positive Reviews from Maytag MAT20CSAWW Electric Washing Machine Users

  • Some users were delighted with the efficient Deep-Water Wash System that ensured thorough cleaning even for heavy-duty loads. The optimized wash and rinse cycles, along with the flex-vane agitator’s various wash profiles, were highly praised for their cleaning prowess.
  • Positive feedback highlighted the robustness of the Heavy-Duty Cabinet, particularly in commercial settings. Customers appreciated its durability, constructed from high-grade galvanized steel, ensuring longevity in high-demand environments.
  • Users found the Service Accessibility commendable, emphasizing the ease of maintenance and minimized downtime. The convenient bottom and front-panel accessibility to internal parts streamlined troubleshooting and upkeep.
  • The 1/2-HP PSC Motor received praise for handling heavy loads effortlessly. Users found its alternating long and short strokes providing extensive cleaning action, ensuring a thorough wash for various fabrics.
  • Customers appreciated the Additional Features, particularly the ample 3.27 cu. ft. Capacity. The easy-to-remove front panel, fast-access steel base, premium bearings, and commercial-grade side panels contributed to a well-rounded positive experience.

Overall, the positive feedback from users of the Maytag MAT20CSAWW Electric washing machine revolves around its impressive cleaning capabilities, durable construction, ease of maintenance, powerful motor, and the array of additional features contributing to a satisfactory laundry experience.

Negative User Reviews of the Maytag MAT20CSAWW Electric Washing Machine

  • Some users were not satisfied with the Noise Levels during operation, citing higher-than-expected noise, particularly during spin cycles. This disrupted quiet environments and was a concern for users in residential settings.
  • Issues were reported regarding Water Drainage Problems after cycles. Some users faced challenges with inadequate water draining, leaving clothes soaking wet, necessitating additional efforts to dry the laundry manually.
  • Several users experienced Inconsistent Water Temperatures during cycles. The machine’s inability to maintain consistent temperatures led to concerns about its effectiveness in properly washing clothes, especially those requiring specific temperature settings.
  • There were reports of Long Cycle Times from certain users. Extended durations for cycles were noted, causing inconvenience and dissatisfaction, particularly when faster wash cycles were expected.
  • Some users expressed concerns about the Durability of the machine, citing premature wear and tear in certain components, which raised doubts about the overall longevity and robustness of the appliance.

While certain users expressed dissatisfaction with specific aspects of the Maytag MAT20CSAWW Electric washing machine, it’s important to note that the majority of users were generally satisfied with its performance and features.

Maytag MAT20CSAWW Washing Machine Manual

The operating instructions for the Maytag MAT20CSAWW Electric washing machine can be found on the manufacturer’s website. You can access the manual here.

Frequently Asked Questions for Maytag MAT20CSAWW Electric Washing Machine

1. How can I resolve excessive noise during the spin cycle?

Excessive noise during the spin cycle can result from unbalanced loads. Try redistributing the clothes inside the drum for better balance. Additionally, ensure the machine is placed on a leveled surface to minimize vibrations.

2. What should I do if the machine fails to drain water after a cycle?

If the Maytag MAT20CSAWW Electric washing machine doesn’t drain water after a cycle, check for any blockages or kinks in the drain hoses. Also, inspect and clean the pump and filter to ensure proper water drainage.

3. How can I address water temperature inconsistencies during cycles?

Inconsistent water temperatures might occur due to various factors. Ensure proper temperature settings are selected for the desired cycle. Additionally, check if there are any issues with the water inlet or temperature control mechanisms.

Conclusion

For any issues encountered with your Maytag MAT20CSAWW Electric washing machine, it’s recommended to refer to the manual for troubleshooting steps. If problems persist, consider reaching out to customer service or a certified service center for assistance.

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About the author

David Brimson, a seasoned professional in the household appliance industry, began his career with an extensive tenure in the assembly production of major household appliance brands. Leveraging his hands-on experience, he embarked on the establishment and growth of a network of repair shops.

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