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Whirlpool WED500CMW Dryer Common Problems and Troubleshooting

Welcome to our comprehensive guide on troubleshooting common problems with the Whirlpool WED500CMW Dryer. If you own this model, you know it’s a reliable and feature-packed appliance designed to make your laundry experience seamless. In this article, we’ll explore potential issues that may arise and provide effective solutions to keep your Whirlpool WED500CMW performing at its best.

Whirlpool WED500CMW Dryer Overview

The Whirlpool WED500CMW Dryer is a top-notch appliance that combines cutting-edge technology with user-friendly features. With a 7.0 Cu. Ft. Capacity, it easily handles large loads from the matching top load washer. The dryer offers a range of cycles, including Bulky Items, Delicates, Quick Dry, and more.

Its advanced features like Moisture Sensing and Wrinkle Shield™ Option ensure optimal drying results while minimizing energy consumption. The sleek design, coupled with practical specifications, makes the WED500CMW a standout choice for any household.

FeatureDescription
7.0 Cu. Ft. CapacityWith a 7.0 Cu. Ft. Capacity dryer drum, there’s plenty of room to easily handle the large loads you washed in the matching top load washer.
Air Only CycleFluff and refresh loads or air out delicates with a cycle that tumbles your items with no heat.
End-of-Cycle SignalThe End-of-Cycle Signal lets you know when the cycle has reached the finish line.
Interior LightSee every item in the dryer with the Interior Light.
Long Vent DesignEnjoy the same great drying performance even when installation requires a longer vent system, like in apartment or condo complexes, with the increased length of the air vent in this dryer.
Moisture SensingTwo sensors closely monitor inside moisture and air temperatures to deliver the right results for each load. When fabrics are evenly dry and air reaches ideal temperatures, the cycle stops, helping prevent over- and under-drying.
Quick Dry CycleDry a small load quickly or customize settings to add more time. Plus, you can choose to remember your settings for your next load of laundry.
Timed DryTake control of your time and the dryness level of your load. Set the control for 15, 30, 60, or 90 minutes when a damp load needs a little extra dry time or when using a drying rack.
Wrinkle Control CycleThe Wrinkle Control Cycle helps to minimize wrinkles by using lower temperatures during the cycle, then defaulting to using the Wrinkle Shield™ Option for continued tumbling after the cycle ends.
Wrinkle Shield™ OptionAfter the cycle ends, help keep wrinkles from setting into clean, dry fabrics with the Wrinkle Shield™ Option. It keeps clothes tumbling for up to 150 minutes after the cycle ends or until you open the door.
SpecificationDescription
Automatic Temperature ControlsYes
Control LocationBackguard
Eco Monitor/Efficiency MonitorNo
Electronic Display TypeCycle Indicator Lights
End of Cycle SignalYes
Feedback-Status IndicatorsCool; Done; Sensing; Wet
Bulky ItemsYes
DelicatesYes
Number of Dryer Cycles11
Depth With Door Open 90 Degree51
Door Opening Height20
Number of Temperatures4
Static ReduceYes
TemperatureYes
Wrinkle Shield™Yes
Number of Dryer Options3

Common Problems and Troubleshooting

Explore the causes of common problems with the Whirlpool WED500CMW Dryer in this section. We’ll delve into potential issues and provide troubleshooting solutions to help you address any challenges you may encounter with your dryer.

Dryer Not Heating Properly

  • Description: The Whirlpool WED500CMW Electric Dryer is not generating enough heat during the drying cycle, resulting in damp clothes.

    Cause of the Problem: A malfunctioning heating element, thermostat, or thermal fuse may be causing the issue.

    Troubleshooting:

    1. Check the heating element for visible damage and replace if necessary.
    2. Test the thermostat and replace it if it’s not functioning correctly.
    3. Inspect the thermal fuse for continuity and replace if it’s blown.

Unusual Noises During Operation

  • Description: The Whirlpool WED500CMW Dryer is producing unusual noises, such as squeaking or banging, during operation.

    Cause of the Problem: The dryer’s drum rollers, idler pulley, or belt may be worn out or damaged.

    Troubleshooting:

    1. Inspect the drum rollers for signs of wear and replace if necessary.
    2. Check the idler pulley for any damage and replace it if needed.
    3. Examine the dryer belt for wear and tear and replace if it’s damaged.

Drum Not Rotating

  • Description: The drum of the Whirlpool WED500CMW Electric Dryer is not rotating, resulting in clothes not drying evenly.

    Cause of the Problem: A broken or malfunctioning drive belt may be preventing the drum from rotating.

    Troubleshooting:

    1. Inspect the drive belt for any damage and replace it if broken or loose.
    2. Check the idler pulley for proper tension and replace if it’s not functioning correctly.
    3. Ensure the drum rollers are rotating smoothly and replace if necessary.

Excessive Drying Time

  • Description: The Whirlpool WED500CMW takes longer than usual to dry clothes, extending the drying time significantly.

    Cause of the Problem: Clogged or restricted venting may be hindering proper airflow, causing the dryer to take longer to dry clothes.

    Troubleshooting:

    1. Inspect and clean the dryer vent to ensure proper airflow.
    2. Check for any obstructions in the lint filter or lint screen and clean if necessary.
    3. Ensure the vent hose is not kinked or crushed, restricting airflow.

Drum Not Turning Smoothly

  • Description: The drum of the Whirlpool WED500CMW Dryer is not turning smoothly, causing uneven drying and potential damage to clothes.

    Cause of the Problem: Worn or damaged drum support rollers may be causing friction and hindering smooth drum rotation.

    Troubleshooting:

    1. Inspect the drum support rollers for signs of wear and replace if necessary.
    2. Check for any obstructions around the drum that may be causing friction.
    3. Ensure the belt tension is appropriate for proper drum rotation.

Frequent Power Interruptions

  • Description: The Whirlpool WED500CMW Dryer experiences frequent power interruptions, causing the dryer to stop unexpectedly during a cycle.

    Cause of the Problem: A faulty power cord, loose electrical connections, or issues with the circuit breaker may be causing power disruptions.

    Troubleshooting:

    1. Inspect the power cord for any visible damage and replace if necessary.
    2. Ensure all electrical connections are securely tightened.
    3. Check the circuit breaker for tripping and reset if needed.

Unresponsive Control Panel

  • Description: The control panel of the Whirlpool WED500CMW Electric Dryer becomes unresponsive, making it challenging to select and start drying cycles.

    Cause of the Problem: A malfunctioning control board, faulty buttons, or issues with the user interface may lead to an unresponsive control panel.

    Troubleshooting:

    1. Power cycle the dryer by unplugging it and plugging it back in to reset the control board.
    2. Inspect the control panel buttons for any physical damage and replace if necessary.
    3. If the issue persists, consider replacing the control board or seeking professional assistance.

Excessive Vibration During Operation

  • Description: The Whirlpool WED500CMW Dryer produces excessive vibration and shaking, causing noise and potential damage to the surrounding area.

    Cause of the Problem: Misaligned or damaged components, such as drum rollers or leveling legs, may be contributing to the excessive vibration.

    Troubleshooting:

    1. Inspect the drum rollers and ensure they are properly aligned and not damaged.
    2. Check the leveling legs to ensure the dryer is on a stable and even surface.
    3. Ensure the dryer is not overloaded, as an imbalanced load can contribute to vibration.

Lint Accumulation in Dryer Vent

  • Description: The Whirlpool WED500CMW Dryer experiences excessive lint accumulation in the dryer vent, posing a potential fire hazard.

    Cause of the Problem: A clogged or restricted dryer vent prevents proper airflow, leading to lint buildup in the vent system.

    Troubleshooting:

    1. Regularly clean the lint filter after each use to prevent lint buildup.
    2. Inspect and clean the entire dryer vent system at least once a year.
    3. Consider using a vacuum or lint brush to remove lint from the vent duct and exhaust hood.

Inconsistent Drying Results

  • Description: The Whirlpool WED500CMW Dryer provides inconsistent drying results, with some items in the load remaining damp while others are overly dry.

    Cause of the Problem: Uneven distribution of the load, a malfunctioning moisture sensor, or issues with the drying rack may lead to inconsistent drying.

    Troubleshooting:

    1. Ensure the load is evenly distributed in the drum for more consistent drying.
    2. Inspect the moisture sensor for any debris or damage and clean or replace as needed.
    3. If using a drying rack, ensure it is positioned correctly and not impeding airflow.

Unusual Noises During Operation

  • Description: The Whirlpool WED500CMW Dryer produces unusual and loud noises during operation, causing concern for potential mechanical issues.

    Cause of the Problem: Worn-out or damaged components, such as belts, idler pulleys, or bearings, may be contributing to the unusual noises.

    Troubleshooting:

    1. Inspect the drum belt for signs of wear and replace if necessary.
    2. Check the idler pulley and drum support rollers for any damage and lubricate if needed.
    3. If the issue persists, consider seeking professional assistance to inspect and replace faulty components.

Failure to Start

  • Description: The Whirlpool WED500CMW Electric Dryer fails to start when the start button is pressed, hindering the initiation of drying cycles.

    Cause of the Problem: Issues with the door switch, thermal fuse, or control board may prevent the dryer from starting.

    Troubleshooting:

    1. Ensure the dryer door is securely closed, and the door switch is functioning correctly.
    2. Check the thermal fuse for continuity and replace it if found to be faulty.
    3. If the problem persists, consider testing and replacing the control board or seeking professional assistance.

Overheating

  • Description: The Whirlpool WED500CMW Dryer experiences overheating issues, leading to excessive heat inside the drum and potential damage to clothes.

    Cause of the Problem: A malfunctioning thermostat, heating element, or restricted airflow may contribute to the dryer overheating.

    Troubleshooting:

    1. Inspect the thermostat and heating element for continuity and replace if necessary.
    2. Ensure proper ventilation by checking for lint buildup in the lint filter, vent duct, and exhaust hood.
    3. If the issue persists, consider seeking professional assistance to diagnose and repair the heating system.

Drum Not Rotating

  • Description: The drum of the Whirlpool WED500CMW Electric Dryer fails to rotate during a drying cycle, preventing effective drying of the load.

    Cause of the Problem: A broken drive belt, motor issues, or problems with the idler pulley may result in the drum not rotating.

    Troubleshooting:

    1. Inspect the drive belt for any signs of breakage or damage and replace if needed.
    2. Check the motor for proper functioning and lubricate if required.
    3. If the problem persists, consider examining and replacing the idler pulley or seeking professional assistance.

Failure to Heat

  • Description: The Whirlpool WED500CMW Dryer fails to generate heat during a drying cycle, resulting in damp clothes and incomplete drying.

    Cause of the Problem: A faulty heating element, thermostat, or high-limit fuse may be causing the dryer to fail in generating heat.

    Troubleshooting:

    1. Inspect the heating element and thermostat for continuity and replace if necessary.
    2. Check the high-limit fuse for any signs of damage and replace if found to be faulty.
    3. If the issue persists, consider seeking professional assistance to diagnose and repair the heating system.

Inconsistent Drying Results

  • Description: The Whirlpool WED500CMW Dryer exhibits inconsistent drying results, with some items in the load remaining damp while others are overly dry.

    Cause of the Problem: Uneven distribution of clothes, clogged lint filter, or issues with the moisture sensor may lead to inconsistent drying.

    Troubleshooting:

    1. Ensure proper loading of clothes for balanced distribution inside the drum.
    2. Clean the lint filter thoroughly to promote adequate airflow.
    3. If the problem persists, inspect and troubleshoot the moisture sensor or seek professional assistance.

Unresponsive Control Panel

  • Description: The control panel of the Whirlpool WED500CMW Electric Dryer becomes unresponsive, hindering the selection of drying cycles and options.

    Cause of the Problem: Electronic control board malfunctions, faulty user interface, or loose connections may result in an unresponsive control panel.

    Troubleshooting:

    1. Check for loose or damaged connections in the control panel and reattach or replace as needed.
    2. Reset the dryer by unplugging it for a few minutes and then plugging it back in.
    3. If the issue persists, consider testing and replacing the electronic control board or seeking professional assistance.

Excessive Lint Accumulation

  • Description: The Whirlpool WED500CMW Dryer experiences excessive lint accumulation inside the drum and vent system.

    Cause of the Problem: Clogged lint filter, obstructed vent duct, or issues with the blower wheel may contribute to excessive lint buildup.

    Troubleshooting:

    1. Regularly clean the lint filter after each drying cycle to maintain proper airflow.
    2. Inspect and clear any lint buildup in the vent duct and exhaust hood.
    3. If the problem persists, examine and troubleshoot the blower wheel or seek professional assistance.

Visible Damage to Clothes

  • Description: Clothes processed in the Whirlpool WED500CMW Electric Dryer exhibit visible damage, such as tears, snags, or fabric distortion.

    Cause of the Problem: Rough or damaged drum surfaces, sharp edges within the dryer, or protruding objects may lead to clothing damage.

    Troubleshooting:

    1. Inspect the drum for any rough spots or damage and smooth out or replace the affected areas.
    2. Ensure there are no sharp objects, such as buttons or zippers, that could damage clothes during the drying cycle.
    3. If the issue persists, consider seeking professional assistance to inspect and repair the dryer’s interior components.

Frequent Power Interruptions

  • Description: The Whirlpool WED500CMW Dryer experiences frequent power interruptions, causing disruptions in the drying cycles.

    Cause of the Problem: Issues with the power cord, electrical outlet, or internal wiring may lead to recurrent power disruptions.

    Troubleshooting:

    1. Inspect the power cord for any visible damage and replace if necessary.
    2. Check the electrical outlet for stability and proper functioning.
    3. If the problem persists, consider examining and troubleshooting the internal wiring or seek professional assistance.

Unusual Noise During Operation

  • Description: The Whirlpool WED500CMW Electric Dryer produces unusual noises during operation, such as grinding, squeaking, or banging sounds.

    Cause of the Problem: Worn-out drum rollers, damaged blower wheels, or loose components may contribute to abnormal operational noises.

    Troubleshooting:

    1. Inspect and replace worn or damaged drum rollers to eliminate grinding or squeaking noises.
    2. Examine the blower wheel for damage and replace if necessary.
    3. Tighten any loose components and ensure proper alignment to address banging sounds.
    4. If the issue persists, seek professional assistance for a thorough inspection and repair.

Unpleasant Odor During Drying

  • Description: The Whirlpool WED500CMW Dryer emits an unpleasant odor during the drying cycle, affecting the freshness of the laundry.

    Cause of the Problem: Accumulation of lint or foreign objects, mold growth, or issues with the exhaust system may lead to undesirable odors.

    Troubleshooting:

    1. Clean the lint filter and exhaust duct regularly to prevent odor-causing buildup.
    2. Inspect the drum and interior components for any foreign objects and remove them to eliminate odors.
    3. Run a cycle with a small amount of vinegar or baking soda to neutralize odors.
    4. If the problem persists, consider professional assistance for a thorough inspection and cleaning.

Inadequate Heat During Drying

  • Description: The Whirlpool WED500CMW Electric Dryer fails to generate sufficient heat during the drying cycle, resulting in prolonged drying times.

    Cause of the Problem: Malfunctioning heating element, faulty thermostat, or issues with the electrical components may lead to inadequate heat.

    Troubleshooting:

    1. Check the heating element for visible damage and replace if necessary.
    2. Test and replace a faulty thermostat to ensure proper temperature regulation.
    3. Inspect the electrical components, such as fuses and relays, and replace any damaged parts.
    4. If the issue persists, seek professional assistance for a comprehensive inspection and repair.

Drum Not Rotating

  • Description: The drum of the Whirlpool WED500CMW Dryer fails to rotate during the drying cycle, resulting in no tumbling action.

    Cause of the Problem: Broken drive belt, malfunctioning motor, or issues with the drive system may lead to the non-rotation of the drum.

    Troubleshooting:

    1. Inspect the drive belt for signs of wear or breakage and replace if necessary.
    2. Test and replace a malfunctioning motor to restore drum rotation.
    3. Examine the drive system components for any issues and address them accordingly.
    4. If the drum still does not rotate, seek professional assistance for a detailed diagnosis and repair.

Excessive Vibration During Operation

  • Description: The Whirlpool WED500CMW Electric Dryer experiences excessive vibration and shaking during operation, potentially causing instability.

    Cause of the Problem: Unbalanced load, damaged drum rollers, or issues with the leveling feet may contribute to excessive vibration.

    Troubleshooting:

    1. Ensure proper loading of clothes for balanced distribution inside the drum.
    2. Inspect and replace damaged drum rollers to reduce vibration.
    3. Check and adjust the leveling feet to ensure the dryer is stable on the floor.
    4. If the issue persists, seek professional assistance for a thorough inspection and resolution.

Whirlpool WED500CMW Dryer User Reviews

Welcome to the user reviews section for the Whirlpool WED500CMW Electric Dryer. Here, you’ll find insights from real users who have experienced this dryer firsthand. Whether you’re considering a purchase or troubleshooting existing issues, these user reviews can provide valuable information to guide your decision.

Positive Reviews from Whirlpool WED500CMW Electric Dryer Users

  • Some users were satisfied with the efficient drying performance of the Whirlpool WED500CMW Electric Dryer, noting that it dried clothes quickly and effectively.
  • Several customers appreciated the quiet operation of the dryer, highlighting its minimal noise during the drying cycle.
  • Users found the wrinkle prevention feature to be effective, reducing the need for ironing and keeping clothes looking fresh.
  • Many customers praised the easy-to-use controls and intuitive interface, making the drying process straightforward and user-friendly.
  • Some users expressed satisfaction with the build quality and durability of the Whirlpool WED500CMW Electric Dryer, stating that it held up well over time.

Overall, positive feedback from Whirlpool WED500CMW Electric Dryer users indicates a reliable and efficient appliance with features that enhance the drying experience. The quiet operation, effective wrinkle prevention, and user-friendly controls contribute to a positive user experience.

Whirlpool WED500CMW Dryer User Reviews

Negative User Reviews of the Whirlpool WED500CMW Electric Dryer

  • Some users were not satisfied with the excessive noise generated by the Whirlpool WED500CMW Electric Dryer. One user reported, “[This review was collected as part of a promotion.] The machine makes much more noise than I would have hoped for.” Noise appears to be a significant concern for certain customers.

  • Several users provided mixed ratings, indicating a level of dissatisfaction despite positive aspects. For example, a user praised the dryer’s nice features but gave it a rating of 4 stars. This suggests that, while there are positive features, there might be room for improvement in certain areas.

  • Recommendations for the Whirlpool WED500CMW Electric Dryer were inconsistent among users. While some users recommended the dryer with a 5-star rating, others did not recommend it, highlighting varying experiences and perspectives.

  • Although negative feedback was limited in the provided data, users expressed reservations in their recommendations. One user who gave a 4-star rating mentioned, “[This review was collected as part of a promotion.] Works great love the wrinkle feature!! Also, like that it is quiet.” The decision to recommend with reservations indicates potential areas for improvement.

  • Despite these concerns, it’s important to note that the majority of users were satisfied with the Whirlpool WED500CMW Electric Dryer, emphasizing positive experiences and features.

The Whirlpool WED500CMW Electric Dryer received predominantly positive feedback, with users expressing satisfaction with its overall performance and features. While some negative aspects were highlighted, the majority of customers had a positive experience with this dryer.

Whirlpool WED500CMW Dryer Manual

The operating instructions for the Whirlpool WED500CMW Electric Dryer can be found in the official Whirlpool WED500CMW Dryer manual.

Whirlpool WED500CMW Electric Dryer Frequently Asked Questions

1. Why is my Whirlpool WED500CMW Dryer making excessive noise?

The excessive noise may be due to various factors such as an unbalanced load, foreign objects in the drum, or worn-out components. To troubleshoot, check for these issues and refer to the user manual for guidance on maintaining and troubleshooting the dryer’s components.

2. How can I resolve issues with the Wrinkle feature on my Whirlpool WED500CMW Dryer?

If you are experiencing problems with the Wrinkle feature, ensure that you are following the recommended settings and using the dryer according to the user manual. If issues persist, check for any sensor obstructions or consult the manual for specific troubleshooting steps related to the Wrinkle feature.

3. What should I do if my Whirlpool WED500CMW Dryer is not heating properly?

If the dryer is not heating adequately, check for lint buildup in the lint filter, ensure proper ventilation, and inspect the heating element for any malfunctions. Refer to the user manual for detailed instructions on troubleshooting heating issues and maintenance.

Conclusion

For any problems with your Whirlpool WED500CMW Electric Dryer, it is recommended to consult the manual, contact customer service, or visit an authorized service center. Proper reference to the manual and professional assistance can efficiently address and resolve issues with your dryer.

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About the author

David Brimson, a seasoned professional in the household appliance industry, began his career with an extensive tenure in the assembly production of major household appliance brands. Leveraging his hands-on experience, he embarked on the establishment and growth of a network of repair shops.

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