Whirlpool WGD5100HW Dryer Common Problems and Troubleshooting

Welcome to our comprehensive guide on troubleshooting common problems with the Whirlpool WGD5100HW Dryer. If you own this model, you know it’s a reliable companion in your laundry routine. In this article, we’ll delve into potential issues you might encounter and provide solutions to keep your dryer performing at its best.

Whirlpool WGD5100HW Dryer Overview

Experience efficiency and convenience with the Whirlpool WGD5100HW Dryer. With a generous 7.4 cu. ft. capacity, AccuDry™ Sensor Drying Technology, and a variety of cycles and options, this dryer ensures your clothes are dried with care. The EcoBoost™ option adds energy efficiency, and features like Wrinkle Shield™ and the Sanitize Cycle provide added convenience and garment care. With a sleek design and multiple configurations, the WGD5100HW Dryer is a versatile and reliable addition to your laundry appliances.


Feature Description
7.4 Cu. Ft. Capacity With a 7.4 cu. ft. capacity dryer drum, there’s plenty of room to easily handle the large loads you washed in the matching top load washer.
AccuDry™ Sensor Drying Technology Two built-in sensors measure moisture and temperature levels to help prevent overdrying and automatically stop the cycle when the load is dry.
Wrinkle Shield™ Option Help keep wrinkles from setting into clean, dry fabrics with the Wrinkle Shield™ option. It keeps clothes tumbling for up to 150 minutes after the cycle ends or until you open the door.
EcoBoost™ Option Use less energy while still getting great drying performance with the EcoBoost™ option that uses less heat and extended cycle times for greater energy efficiency.
35 Dryer Programs Intuitive Controls let the dryer guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you’re drying.
Dryer Options Choose between 4 dryer options.
Sanitize Cycle The Sanitize cycle provides care for your clothes in the dryer while eliminating 99.9% of common household bacteria.
Quick Dry Cycle Dry a small load quickly or customize settings to add more time. Plus, you can choose to remember your settings for your next load of laundry.
Hamper Door Easily transfer loads from the washer to the dryer and from the dryer to the laundry basket without worrying about clean clothes falling on the floor with this wide-opening door.


Specification Description
Capacity 7-2/5
Depth 29-7/8 in
Depth With Door Open 90 Degree 45-7/8 in
Door Opening Height 40-22/25 in
Door Opening Width 27.00 in
Height 40-7/8 in
Height To Top Of Cabinet 37-3/4 in
Maximum Height 40-378 in
Width 27.0 in
Flat Back No
LP Convertible Yes
Door Style Hamper
Reversible Door No
Window Yes
Location Of Controls Rear Console
Automatic Dry Control Yes
Drum Material Powder Coat
Heater Burner BTU 20000
Interior Light Incandescent
Lint Screen Location Front
Moisture Sensor Yes
Secondary Lint Filter No
EcoBoost™/Energy Saver Yes
Pedestal Options No
Sound Package No
Stackable No
Cycle Time Remaining Yes
Lint Filter Indicator Yes
Number Of Temperatures 5
Number Of Dryer Options 4
Number Of Dryness Levels 3
Long Vent No
Maximum Vent Length 64

Causes of Common Problems with the Whirlpool WGD5100HW Dryer

Explore the potential issues that may arise with your Whirlpool WGD5100HW Dryer and find effective troubleshooting solutions in the sections below.

Common Problems with the Whirlpool WGD5100HW Electric Dryer

1. Drying Takes Longer Than Expected

  • Description: Clothes are not drying within the expected time frame.
  • Cause: Clogged vents or lint filters, hindering proper airflow.
  • Troubleshooting: Clean the lint filter before each load, inspect and clean the exhaust vent, and ensure the vent length is within the recommended maximum.

2. Dryer Not Heating

  • Description: The dryer drum is not generating heat during the drying cycle.
  • Cause: Malfunctioning heating element or gas supply issues.
  • Troubleshooting: Check the gas supply for gas dryers, inspect the heating element, and replace if faulty. For electric dryers, ensure the power cord is properly connected and functioning.

3. Unusual Noises During Operation

  • Description: Strange sounds, such as banging or squeaking, occur while the dryer is running.
  • Cause: Loose or worn parts, foreign objects in the drum, or issues with the drum support rollers.
  • Troubleshooting: Inspect the drum support rollers, tighten loose parts, and remove any foreign objects from the drum area.

4. Wrinkles on Clothes After Drying

  • Description: Clothes come out of the dryer with wrinkles, despite using the Wrinkle Shield™ option.
  • Cause: Overloading the dryer or not using the proper cycle for specific fabrics.
  • Troubleshooting: Avoid overloading the dryer, use appropriate cycles for fabric types, and consider adjusting the load size for optimal performance.

5. Dryer Fails to Start

  • Description: The dryer does not initiate the drying cycle when the start button is pressed.
  • Cause: Door not properly closed, faulty door switch, or issues with the power supply.
  • Troubleshooting: Ensure the door is securely closed, check the door switch for functionality, and verify the power supply to the dryer.

Clothes Still Damp After Cycle

  • Description: Clothes remain damp at the end of the drying cycle.
  • Cause: Restricted venting or issues with the moisture sensor.
  • Troubleshooting: Check and clear the vent for any obstructions. Additionally, clean the moisture sensor, and ensure it is functioning properly.

Unresponsive Controls

  • Description: The dryer’s control panel does not respond to button presses.
  • Cause: Control lock feature activated, electrical issues, or a malfunctioning control board.
  • Troubleshooting: Deactivate the control lock feature if applicable. Verify the power supply and, if needed, consult the user manual for control board reset procedures.

Burning Smell During Operation

  • Description: A burning odor is noticed while the dryer is running.
  • Cause: Lint accumulation near the heating element, or issues with the drive belt or motor.
  • Troubleshooting: Inspect and clean the lint area around the heating element. If the issue persists, check the drive belt and motor for any signs of wear or malfunction.

Door Won’t Stay Closed

  • Description: The dryer door keeps popping open during operation.
  • Cause: Misaligned door latch or issues with the door strike.
  • Troubleshooting: Adjust the door latch for proper alignment. If the problem persists, inspect and replace the door strike if necessary.

Unusual Error Codes Displayed

  • Description: Error codes appear on the control panel, causing confusion about the issue.
  • Cause: Internal sensor or component malfunctions.
  • Troubleshooting: Refer to the user manual for a list of error codes and their meanings. If the problem persists, contact Whirlpool customer support for assistance.

Inconsistent Drying Results

  • Description: Clothes experience uneven drying, with some areas still damp while others are overly dry.
  • Cause: Overloading the dryer, unevenly distributed load, or issues with the drum support rollers.
  • Troubleshooting: Avoid overloading the dryer and ensure a balanced load. Inspect the drum support rollers for any signs of wear or damage.

Loud Vibrations During Operation

  • Description: The dryer produces excessive vibrations and noise during use.
  • Cause: Unbalanced load, loose parts, or issues with the leveling legs.
  • Troubleshooting: Check and balance the load before starting the dryer. Tighten any loose parts and ensure the leveling legs are adjusted correctly.

Gas Smell During Operation

  • Description: A gas odor is detected while using a gas-powered dryer.
  • Cause: Gas leaks, issues with the gas valve, or problems with the burner assembly.
  • Troubleshooting: If a gas smell is noticed, immediately turn off the dryer, ventilate the area, and contact a professional technician to inspect and repair any gas-related issues.

Drum Not Rotating

  • Description: The dryer’s drum fails to rotate during a drying cycle.
  • Cause: Broken or worn drive belt, malfunctioning motor, or issues with the idler pulley.
  • Troubleshooting: Inspect the drive belt for any signs of damage, check the motor functionality, and examine the idler pulley for proper operation.

Frequent Tripping of Circuit Breaker

  • Description: The dryer consistently trips the circuit breaker during operation.
  • Cause: Electrical issues, overload, or a faulty dryer component.
  • Troubleshooting: Ensure the dryer is not overloaded and is connected to a dedicated circuit. If the problem persists, consult an electrician to inspect the electrical system and the dryer’s components.

Excessive Lint Buildup Inside the Dryer

  • Description: Noticeable lint accumulation within the dryer drum and other internal components.
  • Cause: Clogged lint screen, damaged lint filter, or issues with the exhaust system.
  • Troubleshooting: Regularly clean the lint screen, inspect the lint filter for damage, and ensure the entire exhaust system is clear of lint buildup.

Unpleasant Odors Emitting from the Dryer

  • Description: Foul or musty smells are present when the dryer is in use.
  • Cause: Mold or mildew growth within the drum or exhaust system.
  • Troubleshooting: Clean the drum and exhaust system thoroughly. Consider running a cycle with a specialized cleaning agent to eliminate any remaining odors.

Inaccurate Sensor Readings

  • Description: The dryer’s sensors provide inaccurate readings of moisture levels, affecting drying performance.
  • Cause: Dirty or malfunctioning moisture sensors.
  • Troubleshooting: Clean the moisture sensors with a soft cloth and ensure they are free from any residue. If problems persist, consult the user manual for sensor calibration instructions.

Excessive Vibration During Spin Cycle

  • Description: The dryer experiences intense vibrations, particularly during the spin cycle.
  • Cause: Unbalanced load, loose components, or issues with the suspension system.
  • Troubleshooting: Check and balance the load evenly in the drum. Inspect and tighten any loose components and examine the suspension system for signs of wear or damage.

Condensation Inside the Drum

  • Description: Water droplets or condensation form inside the dryer drum during operation.
  • Cause: Poor ventilation or high humidity in the laundry area.
  • Troubleshooting: Ensure proper ventilation in the laundry room and consider using a dehumidifier to reduce excess humidity.

Display Panel Malfunctions

  • Description: Issues with the digital display panel, such as flickering, unresponsive buttons, or error code displays.
  • Cause: Electrical faults, damaged display components, or software glitches.
  • Troubleshooting: Power cycle the dryer, check for loose connections, and consult the user manual for guidance on resetting the display panel. If problems persist, seek professional assistance.

Lint Burning Smell

  • Description: A burnt odor resembling burning lint during the drying process.
  • Cause: Accumulated lint near the heating element or other hot components.
  • Troubleshooting: Turn off the dryer immediately, disconnect the power, and carefully remove any visible lint near the heating element. Inspect for any signs of damage and clean the lint area thoroughly.

Unusual Noises During Startup

  • Description: Strange sounds like grinding or clunking during the initial startup of the dryer.
  • Cause: Issues with the motor, drive belt, or idler pulley.
  • Troubleshooting: Inspect the motor, drive belt, and idler pulley for signs of wear or damage. Lubricate moving parts if necessary and replace any faulty components.

Delayed Start Functionality

  • Description: The delayed start feature does not initiate the drying cycle at the programmed time.
  • Cause: Timer or control board malfunctions.
  • Troubleshooting: Double-check the programmed start time, ensure the timer is set correctly, and reset the delayed start feature. If the issue persists, inspect the control board for any faults.

Excessive Heat During Operation

  • Description: The dryer produces excessive heat during the drying cycle.
  • Cause: Malfunctioning thermostat, heating element, or temperature control system.
  • Troubleshooting: Check and replace a faulty thermostat or heating element. Ensure the temperature control system is functioning correctly and consult the user manual for further guidance.

Whirlpool WGD5100HW Dryer User Reviews

Discover what users are saying about the Whirlpool WGD5100HW Dryer. Whether you’re considering a purchase or already own one, these user reviews provide valuable insights into the experiences of others.

Positive Reviews from Whirlpool WGD5100HW Electric Dryer Users

  • Some users were satisfied with the efficient drying performance of the Whirlpool WGD5100HW, noting that it effectively dries various types of clothing.
  • Several customers praised the dryer’s quiet operation, highlighting a noise-free laundry experience.
  • Many users appreciated the diverse range of features, such as the digital display and specific option buttons, making the dryer user-friendly.
  • Customers expressed contentment with the large capacity of the dryer, accommodating sizable loads and providing convenience.
  • Users commended the durability of the Whirlpool WGD5100HW, mentioning its longevity and reliability over time.

Conclusively, positive feedback from Whirlpool WGD5100HW Electric Dryer customers emphasizes its effective drying, quiet performance, user-friendly features, large capacity, and overall durability.

Negative User Reviews of the Whirlpool WGD5100HW Electric Dryer

  • Some users were not satisfied with the noisy operation of the Whirlpool WGD5100HW Electric Dryer, citing it as a significant drawback.
  • Several customers expressed frustration with the dryer’s complex features, finding them confusing and unnecessary for their needs.
  • Many users reported challenges in adapting to the dryer’s learning curve, suggesting a desire for a more user-friendly design.
  • Customers mentioned concerns about the large capacity of the dryer, noting instances of uneven drying for smaller laundry loads.
  • Some users raised doubts about the durability of specific components, indicating potential issues with the long-term reliability of the appliance.

Findings from negative feedback on the Whirlpool WGD5100HW Electric Dryer highlight issues related to noise, complex features, a steep learning curve, potential uneven drying for smaller loads, and durability concerns.

Despite some negative feedback, it is noteworthy that the majority of users expressed satisfaction with the Whirlpool WGD5100HW Electric Dryer, praising its overall performance and features.

Whirlpool WGD5100HW Dryer Manual

The operating instructions for the Whirlpool WGD5100HW Electric Dryer can be found on the manufacturer’s website.

Whirlpool WGD5100HW Electric Dryer Common Problems and Troubleshooting: Frequently Asked Questions

Q: Why is my Whirlpool WGD5100HW Electric Dryer making excessive noise during operation?

A: Excessive noise may be due to overloading or unevenly distributed laundry. Ensure proper load distribution and avoid overloading to reduce noise.

Q: What should I do if my dryer is not heating properly?

A: Check for clogged vents, ensure proper installation, and verify the selected drying cycle. If the issue persists, consult the user manual or contact customer service for assistance.

Q: How can I address issues with the digital display or control panel?

A: Power cycle the dryer, check for loose connections, and consult the user manual for troubleshooting tips. If problems persist, contact customer service for further assistance.


For any problems with your Whirlpool WGD5100HW Electric Dryer, it is recommended to refer to the manual, contact customer service, or visit an authorized service center for professional assistance.

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About the author

David Brimson, a seasoned professional in the household appliance industry, began his career with an extensive tenure in the assembly production of major household appliance brands. Leveraging his hands-on experience, he embarked on the establishment and growth of a network of repair shops.

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