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Bosch WTW87NH1UC Dryer Common Problems and Troubleshooting

Welcome to our guide on troubleshooting common problems with the Bosch WTW87NH1UC Dryer. If you own this high-performance dryer model, you know the importance of keeping it running smoothly. In this article, we’ll explore potential issues and provide solutions to ensure your Bosch WTW87NH1UC continues to deliver optimal performance. From its innovative features to addressing common concerns, we’ve got you covered.

Table of Contents

Bosch WTW87NH1UC Dryer Overview

The Bosch WTW87NH1UC Dryer is a cutting-edge appliance designed to simplify your laundry routine. With a spacious 4 cu. ft. capacity, it accommodates various load sizes efficiently. Its Heat Pump technology ensures energy-efficient drying, while the stainless steel drum protects your clothes from rust.

The dryer boasts a range of features, including self-cleaning condenser, dual-layer lint filtration, Home Connect™ for remote operation, and 14 drying cycles with 9 options. The sleek design, touch control display, and reversible door add to its user-friendly appeal. Let’s delve into common problems and troubleshooting tips to keep your Bosch WTW87NH1UC running seamlessly.

Features



Feature Description
Self-Cleaning Condenser
  • Uses condensation water to automatically clean itself up to four times per drying cycle.
  • Ensures maximum efficiency for the entire working life of the machine – so you’ll never need to bother about the condenser again.
4 Cu. Ft. Capacity
  • The 4.0 cu. ft. drum has large capacity to fit a variety of loads.

Specifications

Specification Description
Capacity 4 cu. ft.
Dryer Type Heat Pump
Drum Material Stainless Steel
Interior Light No
Ventless Drying (No Ducting) Yes
Stackable Yes
Silence Level (dBA) 65
Programs (No.), [Special] (14), [Mix, Outdoor/Sport]
Options (No.), [Special] (8), [Remote Start, Dryness Level]
Energy Consumption (kWh/yr) 123
ENERGY STAR® Certified Most Efficient of 2020
Door Ring Silver
Control Type Touch
Dial Silver Ring With White Center
Bosch Logo On Door Glass Yes
Energy Source Electric
Watts (W) 900
Circuit Breaker (A) 15
Volts (V) 208/220-240
Current (A) 3.5
Frequency (Hz) 60
Plug Type 240V; NEMA 6-15 (3 Prong)
Power Cord Included Yes
Power Cord Length (in) 63 (Full Length)
Drain Hose Length (in) 78 (Full Length)
Door Hinge Right Side (Reversible)
Overall Appliance Dimensions (HxWxD) (in) 33 1/4″ x 23 1/2″ x 25″
Net Weight (lbs) 125
Minimum Stack Height (in) 67 3/4

Causes of Common Problems with the Bosch WTW87NH1UC Dryer

In this section, we’ll explore the potential issues that may arise with your Bosch WTW87NH1UC Dryer and provide effective troubleshooting solutions. Stay tuned to address common problems and ensure the continued efficiency of your dryer.

1. Drying Cycle Takes Longer Than Usual

Description:

If you find that your Bosch WTW87NH1UC Dryer is taking longer than usual to complete a drying cycle, it can be frustrating.

Cause:

The issue may be attributed to a clogged lint filter or a restriction in the venting system, hindering proper airflow.

Troubleshooting:

  1. Ensure the lint filter is clean before each cycle to optimize airflow.
  2. Inspect and clean the venting system, removing any obstructions that may be limiting airflow.
  3. Verify that the dryer is placed in a well-ventilated area with sufficient space around it.

2. Clothes Not Drying Properly

Description:

If you notice that your clothes are not drying adequately, it could indicate an issue with the drying performance of your Bosch WTW87NH1UC Dryer.

Cause:

The problem may be caused by a faulty heating element or an overloaded drum affecting the airflow.

Troubleshooting:

  1. Check for an overloaded drum and remove excess items to allow proper air circulation.
  2. Inspect the heating element for any signs of damage or malfunction.
  3. Ensure the selected drying cycle and options are suitable for the load size and fabric type.

3. Unusual Noises During Operation

Description:

If you hear unusual noises, such as squeaking or banging, while your Bosch WTW87NH1UC Dryer is in operation, it may indicate a mechanical issue.

Cause:

Possible causes include worn-out drum support rollers, damaged blower wheel, or foreign objects caught in the drum.

Troubleshooting:

  1. Inspect the drum support rollers and replace them if worn out.
  2. Examine the blower wheel for damage and replace it if necessary.
  3. Check for foreign objects in the drum and remove them to eliminate the source of the noise.

4. Dryer Overheating

Description:

An overheating Bosch WTW87NH1UC Dryer can pose a risk and may indicate an underlying issue.

Cause:

Overheating may be caused by a malfunctioning thermostat or a restricted venting system.

Troubleshooting:

  1. Inspect and replace the thermostat if it’s not functioning correctly.
  2. Clean the venting system to ensure proper airflow and prevent overheating.
  3. Ensure the dryer is installed in a well-ventilated space with sufficient clearance.

5. Drum Not Turning

Description:

If the drum of your Bosch WTW87NH1UC Dryer is not turning, it can impede the drying process.

Cause:

Possible causes include a broken drive belt, a faulty motor, or issues with the drum rollers.

Troubleshooting:

  1. Inspect the drive belt for signs of wear or breakage and replace if necessary.
  2. Check the motor for any malfunctions and replace it if required.
  3. Examine the drum rollers for damage and replace them if they are worn out.

6. Excessive Wrinkling of Clothes

If you’re dealing with clothes that come out excessively wrinkled after drying, it can be an inconvenience.

Cause: The issue may arise from overloading the drum or using the wrong drying cycle for delicate fabrics.

Troubleshooting:

  • Avoid overloading the drum to allow proper space for clothes to move during drying.
  • Choose the appropriate drying cycle for the fabric type to prevent excessive heat exposure.
  • Consider using the wrinkle prevention option, if available, in your selected cycle.

7. Foul Odor During Drying

Experiencing a foul odor while the Bosch WTW87NH1UC Dryer is in operation can be unpleasant.

Cause: The presence of a lingering odor may be due to a buildup of lint or debris in the drum or exhaust system.

Troubleshooting:

  • Clean the lint filter before each cycle to prevent odors from trapped lint.
  • Inspect and clean the exhaust system, including the vent hose, to eliminate any trapped debris.
  • Consider running a cycle with a dryer cleaning solution to freshen up the interior.

8. Inconsistent Heating Levels

If you notice inconsistent heating levels during drying cycles, it can impact the overall efficiency of the Bosch WTW87NH1UC Dryer.

Cause: The issue may stem from a malfunctioning thermostat, heating element, or sensor.

Troubleshooting:

  • Check and replace the thermostat if it’s not maintaining consistent temperature levels.
  • Inspect the heating element for damage or wear and replace if necessary.
  • Calibrate or replace the sensor responsible for monitoring temperature levels.

9. Unresponsive Control Panel

An unresponsive control panel can hinder your ability to operate and control the Bosch WTW87NH1UC Dryer.

Cause: The issue may be caused by a malfunctioning control board or electrical connection problems.

Troubleshooting:

  • Check the power supply and ensure the dryer is properly connected to a functioning outlet.
  • If the control panel remains unresponsive, consider resetting the dryer by unplugging and plugging it back in.
  • If issues persist, consult the user manual for specific troubleshooting steps or contact Bosch support.

10. Noisy Operation During Spin Cycle

If you experience excessive noise specifically during the spin cycle, it can be a cause for concern.

Cause: Noises during the spin cycle may indicate an issue with the drum support rollers, drive belt, or motor.

Troubleshooting:

  • Inspect and replace worn-out drum support rollers to eliminate the source of the noise.
  • Check the drive belt for signs of damage or wear and replace if necessary.
  • Examine the motor for any malfunctions and address accordingly.

11. Clothes Coming Out Too Hot

If your clothes are excessively hot to the touch after drying, it may signal a potential issue with the Bosch WTW87NH1UC Dryer.

Cause: The problem could be attributed to a malfunctioning thermostat or a restricted venting system, leading to overheating.

Troubleshooting:

  • Check and replace the thermostat if it’s not regulating the temperature effectively.
  • Inspect and clear any obstructions in the venting system to improve airflow and prevent overheating.
  • Ensure the selected drying cycle and options are suitable for the fabric type and load size.

12. Door Not Closing Properly

An improperly closing door can result in heat loss and inefficient drying performance.

Cause: The issue may be due to a misaligned door, damaged latch, or foreign objects obstructing the closure.

Troubleshooting:

  • Ensure the door is properly aligned and closes securely without any gaps.
  • Inspect the latch for damage and replace if necessary to ensure a proper seal.
  • Remove any foreign objects around the door area that may hinder proper closure.

13. Displaying Error Codes

If your Bosch WTW87NH1UC Dryer displays error codes, it indicates a specific issue that requires attention.

Cause: Error codes can be triggered by various malfunctions, such as sensor issues, electrical problems, or component failures.

Troubleshooting:

  • Refer to the user manual to identify and understand the meaning of the displayed error code.
  • Perform a power cycle by unplugging the dryer and waiting for a few minutes before plugging it back in.
  • If the error persists, contact Bosch customer support for assistance or consult a professional technician.

14. Clothes Static or Clinging After Drying

If you’re experiencing excessive static or clothes clinging together after drying, it can be an annoyance.

Cause: The issue may arise from over-drying, the use of fabric softener sheets, or low humidity levels in the drying environment.

Troubleshooting:

  • Adjust the drying time to prevent over-drying and static buildup.
  • Avoid using fabric softener sheets, as they can contribute to static cling.
  • Consider using a fabric softener or static-reducing product to eliminate static issues.

15. Unpleasant Odor Inside the Drum

If you notice a persistent unpleasant odor inside the drum, it can affect the freshness of your laundry.

Cause: The odor may be caused by a buildup of bacteria, mold, or mildew inside the drum or lint filter.

Troubleshooting:

  • Clean the drum and lint filter regularly to prevent the buildup of bacteria and mold.
  • Run a hot water cycle with vinegar or a specialized washing machine cleaner to eliminate odors.
  • Ensure the drum is completely dry after each use to prevent mold growth.

16. Clothes Piling at the Front of the Drum

If you notice clothes piling up at the front of the drum, it may affect the overall drying efficiency of your Bosch WTW87NH1UC Dryer.

Cause: The problem may be due to an uneven load distribution or an issue with the drum rollers.

Troubleshooting:

  • Ensure an even distribution of clothes inside the drum to prevent imbalance.
  • Inspect and replace worn-out drum rollers to ensure smooth rotation and prevent clothes bunching.
  • Check for any obstructions or foreign objects in the drum that may contribute to uneven drying.

17. Dryer Not Turning On

If your Bosch WTW87NH1UC Dryer is not turning on, it can be a frustrating issue preventing you from completing your laundry tasks.

Cause: The problem may be attributed to a power supply issue, a malfunctioning door switch, or a faulty control board.

Troubleshooting:

  • Check the power supply and ensure the dryer is properly connected to a functioning outlet.
  • Inspect the door switch for proper functionality and replace if necessary.
  • If the dryer remains unresponsive, consult the user manual for specific troubleshooting steps or contact Bosch support.

18. Drum Light Not Working

If the drum light is not functioning, it can make it challenging to load and unload clothes from the Bosch WTW87NH1UC Dryer.

Cause: The issue may be due to a burnt-out bulb, a faulty light switch, or electrical connection problems.

Troubleshooting:

  • Replace the bulb if it’s burnt out, ensuring it is the correct wattage and type for the dryer.
  • Inspect the light switch for proper functionality and replace if necessary.
  • Check the electrical connections to ensure there are no loose or damaged wires affecting the drum light.

19. Clothes with Residue or Stains

Finding residue or stains on your clothes after drying can be a cause for concern and dissatisfaction with the dryer’s performance.

Cause: The issue may be related to the use of too much detergent, a malfunctioning dispenser, or a dirty drum.

Troubleshooting:

  • Use the recommended amount of detergent to prevent excess residue on clothes.
  • Clean the detergent dispenser regularly to ensure proper dispensing during the wash cycle.
  • Regularly clean the drum and lint filter to eliminate any buildup that may transfer to clothes.

20. Uneven Drying Across Different Garments

If you notice that certain garments are drying unevenly, it may indicate an issue with the Bosch WTW87NH1UC Dryer’s airflow or sensor.

Cause: Uneven drying can be caused by an obstructed vent, sensor calibration issues, or an imbalanced load.

Troubleshooting:

  • Inspect and clear any obstructions in the venting system to ensure proper airflow.
  • Calibrate or replace the sensor responsible for monitoring moisture levels in the clothes.
  • Ensure an even distribution of garments inside the drum to promote uniform drying.

21. Slow Drying Times

If you find that your Bosch WTW87NH1UC Dryer is taking an unusually long time to dry clothes, it can be an efficiency concern.

Cause: Slow drying times may be linked to a clogged lint filter, an obstructed vent, or a malfunctioning heating element.

Troubleshooting:

  • Clean the lint filter before each cycle to ensure proper airflow and efficient drying.
  • Inspect and clear any obstructions in the venting system to improve the overall drying process.
  • If the issue persists, check the heating element for damage and replace if necessary.

22. Excessive Noise During Operation

If you experience loud or unusual noises during the operation of the Bosch WTW87NH1UC Dryer, it can be disruptive and indicative of underlying issues.

Cause: Excessive noise may be caused by worn-out drum rollers, a damaged blower wheel, or foreign objects in the drum.

Troubleshooting:

  • Inspect and replace worn-out drum rollers to eliminate sources of noise during rotation.
  • Check the blower wheel for damage and replace if necessary to restore smooth operation.
  • Remove any foreign objects or debris in the drum that may be contributing to the noise.

23. Dryer Not Shutting Off

If your Bosch WTW87NH1UC Dryer continues running even after the cycle is complete, it can lead to energy waste and potential damage.

Cause: The issue may be related to a malfunctioning timer, sensor, or control board.

Troubleshooting:

  • Check and reset the timer to ensure it’s not stuck in an extended position.
  • Inspect and recalibrate the sensor responsible for detecting the moisture levels in clothes.
  • If issues persist, consult the user manual for specific troubleshooting steps or contact Bosch support.

24. Unpleasant Burning Smell

If you detect a burning smell during the operation of the Bosch WTW87NH1UC Dryer, it requires immediate attention to prevent potential hazards.

Cause: A burning smell may be attributed to lint buildup, a malfunctioning heating element, or electrical issues.

Troubleshooting:

  • Turn off the dryer immediately and unplug it from the power source if a burning smell is detected.
  • Inspect the lint filter, exhaust system, and drum for any accumulated lint or debris and clean accordingly.
  • If the issue persists, seek professional assistance to inspect and address potential heating element or electrical issues.

25. Door Seal Worn or Damaged

A worn or damaged door seal can result in heat loss and decreased drying efficiency in the Bosch WTW87NH1UC Dryer.

Cause: The door seal may wear out over time due to usage, causing gaps that allow heat to escape.

Troubleshooting:

  • Inspect the door seal for any visible wear, tears, or damage.
  • If damage is detected, replace the door seal with a compatible and genuine Bosch replacement part.
  • Ensure the new door seal is properly aligned and securely fitted to prevent heat loss.

Bosch WTW87NH1UC Dryer User Reviews

Welcome to the user reviews section for the Bosch WTW87NH1UC Electric Dryer. Here, we’ve gathered insights from users who have experienced the product firsthand. Whether you’re considering a purchase or curious about the user experience, this section provides valuable feedback from Bosch WTW87NH1UC owners.

Positive Reviews from Bosch WTW87NH1UC Electric Dryer Users

  • Some users were satisfied with the energy efficiency of the Bosch WTW87NH1UC Electric Dryer, noting that it significantly reduced their energy consumption compared to other dryers.
  • Positive feedback highlighted the quiet operation of the dryer, making it a great choice for households where noise is a concern.
  • Several users appreciated the variety of programs and options available, allowing for customized and efficient drying based on their specific needs.
  • Owners praised the heat pump technology, stating that it not only dried clothes effectively but also provided a safer and more efficient drying process.
  • The self-maintenance features, such as the self-cleaning heat exchanger, received positive remarks for ease of use and convenience in maintaining the dryer.

Positive feedback from Bosch WTW87NH1UC Electric Dryer users emphasizes its energy efficiency, quiet operation, versatile programs, advanced heat pump technology, and convenient self-maintenance features. These aspects contribute to a satisfying user experience and make the Bosch WTW87NH1UC a reliable choice for efficient clothes drying.

Negative User Reviews of the Bosch WTW87NH1UC Electric Dryer

  • Some users were not satisfied with the delayed delivery and installation. Delivery took an extended period, and when technicians finally arrived, they refused installation, citing the need for new brackets, causing inconvenience.
  • Issues with drainage were a common complaint. Users mentioned water accumulation in the under-chamber, leading to frequent interruptions with beep sounds. Attempts to resolve the issue, such as draining the water, were deemed too labor-intensive.
  • Extended drying times frustrated users, with one customer mentioning that it takes an hour to dry a single item. This could be a significant drawback for those seeking efficient and quick drying cycles.
  • Unsatisfactory performance was highlighted, with users mentioning that the dryer settings did not work as expected. Clothes often came out wrinkled, and the “clean drum” signal appeared multiple times, requiring extra hot cycles for maintenance.
  • Wet clothes after the drying cycle were a significant concern for some users, leading to disappointment and dissatisfaction with the Bosch Washer/Dryer. This experience prompted warnings to others considering the product.

Findings indicate that negative feedback for the Bosch WTW87NH1UC Electric Dryer mainly revolves around issues such as delayed delivery and installation, drainage problems, extended drying times, unsatisfactory performance, and recurring maintenance challenges. These aspects may influence potential buyers to explore alternative options.

While there are notable negative reviews, it’s important to highlight that the majority of users expressed satisfaction with the Bosch WTW87NH1UC Electric Dryer. Each user’s experience can vary, and these reviews should be considered alongside the positive feedback to make an informed decision.

Bosch WTW87NH1UC Dryer Manual

The operating instructions for the Bosch WTW87NH1UC Electric Dryer can be found on the official Bosch Home Appliances website.

Bosch WTW87NH1UC Electric Dryer Frequently Asked Questions

1. Why is my Bosch WTW87NH1UC Electric Dryer taking longer to dry clothes?

Extended drying times could be due to factors such as overloading, clogged lint filters, or improper ventilation. Ensure proper usage and maintenance for optimal performance.

2. How do I address water accumulation issues in the under-chamber of my Bosch WTW87NH1UC Dryer?

If you’re experiencing water accumulation, it might be a drainage problem. Check for blockages and ensure the drainage system is functioning correctly. If issues persist, consult the user manual or contact customer service.

3. What should I do if my Bosch WTW87NH1UC Electric Dryer displays the “clean drum” signal frequently?

The “clean drum” signal indicates maintenance is required. Follow the instructions in the user manual for cleaning the drum or running extra hot cycles. If problems persist, contact Bosch customer service or a certified service center.

Conclusion

For any issues with your Bosch WTW87NH1UC Electric Dryer, it is recommended to refer to the provided manual for troubleshooting guidance. In case of persistent problems or uncertainties, reaching out to customer service or an authorized service center is advisable for professional assistance.

About the author

David Brimson, a seasoned professional in the household appliance industry, began his career with an extensive tenure in the assembly production of major household appliance brands. Leveraging his hands-on experience, he embarked on the establishment and growth of a network of repair shops.

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