Whirlpool WGD7120HW Dryer Common Problems and Troubleshooting
Welcome to our guide on troubleshooting common problems with the Whirlpool WGD7120HW Dryer. If you own this advanced and efficient dryer model, you know the importance of smooth operation for your laundry needs. In this article, we’ll delve into potential issues that users may encounter and provide practical solutions to keep your Whirlpool WGD7120HW Dryer running smoothly.
Whirlpool WGD7120HW Dryer Overview
The Whirlpool WGD7120HW Dryer is a versatile and feature-rich appliance designed to make your laundry experience convenient and efficient. With a spacious 7.4 cu. ft. capacity, Wrinkle Shield™ Plus Option, and 35 dryer programs, this dryer offers the flexibility needed for various fabric care needs. It incorporates advanced moisture sensing, steam refresh cycle, and other features like Static Reduce Option, Sanitize Cycle, Quick Dry Cycle, and more. The appliance also boasts smart features such as connectivity with the Whirlpool® App, providing a seamless laundry experience.
Features
| Feature | Description |
|---|---|
| 7.4 Cu. Ft. Capacity | With a 7.4 cu. ft. capacity dryer drum, there’s plenty of room to easily handle the large loads you washed in the matching top load washer. |
| Wrinkle Shield™ Plus Option |
|
| EcoBoost™ Option | Option that uses less heat and extended cycle times for greater energy efficiency. |
| 35 Dryer Programs | The intuitive controls guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you’re drying. |
Specifications
| Specification | Description |
|---|---|
| Dimensions | |
| Capacity: | 7-2/5 |
| Depth: | 29-7/8 in |
| Configuration and Appearance | |
| Flat Back: | No |
| Details | |
| Automatic Dry Control: | Yes |
| Cycles and Options | |
| Cycle Time Remaining: | Yes |
| Ventilation | |
| Long Vent: | No |
| Electrical | |
| Hz: | 60 |
| Smart Features | |
| Connectivity: | Android, iOS |
Causes of Common Problems with the Whirlpool WGD7120HW Dryer
Discovering issues with your Whirlpool WGD7120HW Dryer? In this section, we’ll explore common problems users may encounter and guide you through troubleshooting steps to address these issues effectively.
Common Problems and Troubleshooting for Whirlpool WGD7120HW Electric Dryer
1. Dryer Not Heating
- Description: The dryer is not producing heat during the drying cycle.
- Cause: Possible issues with the heating element, thermal fuse, or gas supply.
- Troubleshooting: Check and replace a faulty heating element, test the thermal fuse for continuity, or ensure proper gas supply if applicable.
2. Excessive Wrinkling of Clothes
- Description: Clothes come out of the dryer with excessive wrinkles.
- Cause: Insufficient use of Wrinkle Shield™ Plus Option or overloading the dryer.
- Troubleshooting: Ensure proper utilization of the Wrinkle Shield™ Plus Option and avoid overloading the dryer for optimal performance.
3. Dryer Takes Too Long to Dry
- Description: Drying cycles are prolonged, and clothes remain damp.
- Cause: Possible clogs in the vent system, improper venting, or overloaded dryer.
- Troubleshooting: Check and clean the vent system, ensure proper ventilation, and avoid overloading the dryer for efficient drying.
4. Unusual Noise During Operation
- Description: The dryer produces unusual or loud noises during operation.
- Cause: Potential issues with the drum support rollers, idler pulley, or worn-out parts.
- Troubleshooting: Inspect and replace damaged drum support rollers, idler pulley, or any worn-out components contributing to the noise.
5. Inconsistent Drying Results
- Description: Inconsistent drying, with some items remaining damp while others are overdried.
- Cause: Advanced Moisture Sensing issues or incorrect cycle selection.
- Troubleshooting: Check and calibrate Advanced Moisture Sensing sensors, and ensure proper cycle selection based on the load type.
6. Drum Not Rotating
- Description: The drum of the dryer is not rotating during a drying cycle.
- Cause: Potential issues with the drive belt, motor, or drum rollers.
- Troubleshooting: Inspect and replace a faulty drive belt, motor, or drum rollers to ensure proper rotation.
7. Foul Odor Inside the Dryer
- Description: A persistent foul odor is present inside the dryer.
- Cause: Accumulation of lint, debris, or mildew within the dryer drum or vent system.
- Troubleshooting: Clean the interior of the dryer, lint trap, and vent system to eliminate unwanted odors.
8. Door Seal Leaks
- Description: The door seal is allowing air or moisture leakage during operation.
- Cause: Damaged or worn-out door seal gasket.
- Troubleshooting: Replace the door seal gasket to ensure a proper seal and prevent air or moisture leakage.
9. Control Panel Not Responding
- Description: The control panel of the dryer is unresponsive to user inputs.
- Cause: Electrical issues, faulty control board, or damaged wiring.
- Troubleshooting: Check for electrical issues, inspect the control board, and examine the wiring for any damages or loose connections.
10. Clothes Getting Caught in Drum Seal
- Description: Clothing items are getting caught in the drum seal during the drying cycle.
- Cause: Damaged or misaligned drum seal.
- Troubleshooting: Inspect and replace a damaged drum seal or realign it to prevent clothes from getting caught.
11. Overheating During Operation
- Description: The dryer is experiencing overheating issues during operation.
- Cause: Malfunctioning thermostat, blocked vent, or restricted airflow.
- Troubleshooting: Check and replace a faulty thermostat, clear any vent blockages, and ensure proper airflow for temperature regulation.
12. Gas Odor During Gas Dryer Operation
- Description: An unusual gas odor is present during the operation of a gas dryer.
- Cause: Gas leak, damaged gas valve, or issues with the gas supply line.
- Troubleshooting: Immediately turn off the gas supply, inspect for leaks, and contact a professional technician to address gas-related issues.
13. Dryer Door Won’t Stay Closed
- Description: The dryer door does not stay securely closed during operation.
- Cause: Worn-out door latch or misalignment of the door.
- Troubleshooting: Replace a faulty door latch or realign the door to ensure it stays securely closed during use.
14. Timer Not Advancing
- Description: The timer on the dryer is not advancing through the cycles.
- Cause: Faulty timer motor or issues with the timer control board.
- Troubleshooting: Inspect and replace a malfunctioning timer motor or check for issues with the timer control board.
15. Unresponsive Sensor Features
- Description: Features like Advanced Moisture Sensing or Steam Refresh are not responding correctly.
- Cause: Sensor calibration issues or software glitches.
- Troubleshooting: Calibrate the sensors, update firmware if available, or contact customer support for assistance in resolving software-related issues.
16. Unusual Vibration or Shaking
- Description: The dryer exhibits excessive vibration or shaking during operation.
- Cause: Misaligned or damaged drum rollers, loose parts, or an uneven floor surface.
- Troubleshooting: Inspect and replace damaged drum rollers, tighten loose parts, and ensure the dryer is on a level surface to minimize vibration.
17. Clothes Coming Out Too Hot
- Description: Clothes are excessively hot to the touch after completing a drying cycle.
- Cause: Overheating issues, faulty thermostat, or restricted airflow.
- Troubleshooting: Check and replace a faulty thermostat, clear any vent blockages, and ensure proper airflow to prevent excessive heat.
18. Intermittent Power Loss
- Description: The dryer experiences intermittent power loss during operation.
- Cause: Electrical issues, faulty power cord, or loose connections.
- Troubleshooting: Check for electrical issues, inspect the power cord for damage, and ensure all connections are secure.
19. Persistent Lint on Clothes
- Description: Clothes are consistently covered with lint after drying cycles.
- Cause: Clogged lint filter, improper use of fabric softeners, or vent blockages.
- Troubleshooting: Clean the lint filter regularly, avoid excessive use of fabric softeners, and inspect and clear any vent blockages.
20. Inaccurate Sensor Readings
- Description: The sensors provide inaccurate readings, leading to improper drying results.
- Cause: Sensor calibration issues, damaged sensors, or interference.
- Troubleshooting: Calibrate the sensors, inspect for any damage, and ensure there is no interference affecting sensor performance.
21. Unpleasant Odor Inside the Drum
- Description: An unpleasant smell persists inside the dryer drum.
- Cause: Accumulation of debris, lint, or moisture within the drum.
- Troubleshooting: Clean the interior of the dryer drum, remove any debris or lint, and ensure the drum is dry after use to prevent odors.
22. Clothes Coming Out Damp
- Description: Clothes are consistently damp after completing a drying cycle.
- Cause: Restricted airflow, clogged lint filter, or issues with the moisture sensor.
- Troubleshooting: Check and clear any vent blockages, clean the lint filter, and calibrate or replace the moisture sensor if necessary.
23. Squeaking or Screeching Noises
- Description: The dryer produces squeaking or screeching noises during operation.
- Cause: Worn-out or damaged belt, idler pulley, or drum rollers.
- Troubleshooting: Inspect and replace any worn-out components contributing to the noise, such as the belt, idler pulley, or drum rollers.
24. Unresponsive to Smart Features
- Description: Smart features, such as app connectivity or remote control, are not responding.
- Cause: Connectivity issues, app malfunction, or software glitches.
- Troubleshooting: Check for a stable internet connection, update the app if available, and ensure the dryer’s software is up to date to resolve smart feature issues.
25. Clothes Snagging on Drum Interior
- Description: Clothing items are getting snagged or caught on the interior of the dryer drum.
- Cause: Rough or damaged drum interior, sharp edges, or protruding parts.
- Troubleshooting: Inspect and smooth out any rough areas inside the drum, and ensure there are no sharp edges or protruding parts that can snag clothes.
Whirlpool WGD7120HW Dryer User Reviews
Discover what users are saying about the Whirlpool WGD7120HW Electric Dryer. From positive experiences to valuable insights, here’s a roundup of user reviews to help you make an informed decision.
Positive Reviews from Whirlpool WGD7120HW Electric Dryer Users
- Some users were delighted with the large capacity of the Whirlpool WGD7120HW Electric Dryer, making it easy to dry bulky items like king-sized comforters.
- Many users expressed satisfaction with the excellent performance of the dryer, highlighting its quick drying times and energy-efficient operation.
- Users appreciated the sleek and modern design of the dryer, adding a touch of elegance to their laundry rooms.
- Several users commended the intuitive user interface, noting that the dryer’s advanced features are easy to navigate without the need for a manual.
- Customers praised the customer service team for their prompt response and resolution of minor issues, showcasing the brand’s commitment to excellent service.
Overall, the positive feedback from Whirlpool WGD7120HW Electric Dryer users emphasizes its impressive performance, user-friendly design, and the brand’s dedication to customer satisfaction.
Whirlpool WGD7120HW Dryer User Reviews
Negative User Reviews of the Whirlpool WGD7120HW Electric Dryer
- Some users experienced issues with the Whirlpool WGD7120HW Electric Dryer, reporting that it stopped heating after only a few days of use. The sensing function was ineffective, resulting in damp towels even after a 3-hour cycle.
- Another user expressed dissatisfaction, stating that the dryer was not great and that clothes remained damp after a long drying cycle. They also found the numerous features to be overwhelming, preferring their old dryer.
- A user described the Whirlpool WGD7120HW Electric Dryer as an average appliance, mentioning that it gets the job done without any standout features.
- Some users found the features of the dryer to be confusing and difficult to operate. This led to problems getting clothes to dry completely.
- Anticipation for using the dryer was dampened by waiting for a backordered kit, highlighting potential delays in the installation process.
While the Whirlpool WGD7120HW Electric Dryer has received positive feedback for various features, these negative reviews point out concerns related to heating issues, operational confusion, and potential delays in the user experience.
Despite some reported issues, the majority of users expressed satisfaction with the Whirlpool WGD7120HW Electric Dryer, praising its overall performance and features.
Whirlpool WGD7120HW Dryer Manual
For detailed operating instructions for the Whirlpool WGD7120HW Electric Dryer, please refer to the official Whirlpool website.
Whirlpool WGD7120HW Electric Dryer Common Problems and Troubleshooting
Frequently Asked Questions
Q: Why is my Whirlpool WGD7120HW Electric Dryer not heating?
A: The lack of heat could be due to a malfunctioning heating element or thermostat. Check these components and ensure proper ventilation.
Q: How do I resolve issues with clothes not drying completely?
A: Check for clogged vents or filters, and ensure the dryer is not overloaded. Also, refer to the manual for optimal settings for different loads.
Q: What should I do if my Whirlpool WGD7120HW Electric Dryer displays an error code?
A: Refer to the manual for error code interpretations. If issues persist, contact customer service for assistance.
Conclusion
For any problems with your Whirlpool WGD7120HW Electric Dryer, it is recommended to consult the manual, reach out to customer service, or contact an authorized service center for professional assistance.
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