Whirlpool WGD8700EC Dryer Common Problems and Troubleshooting

Welcome to our comprehensive guide on addressing common problems and troubleshooting issues with the Whirlpool WGD8700EC Dryer. If you own this specific model, you know the importance of keeping your laundry routine smooth and efficient. In this article, we’ll explore potential challenges you might encounter and provide solutions to ensure your Whirlpool WGD8700EC Dryer operates at its best.

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Whirlpool WGD8700EC Dryer Overview

The Whirlpool WGD8700EC Dryer is a cutting-edge appliance designed to simplify your laundry experience. With a generous capacity of 8.8 cu. ft., this dryer offers a variety of cycles and options, including specialized selections for different fabrics and drying preferences. Notable features such as Quad Baffles, Remote Control, Wrinkle Shield, and Advanced Moisture Sensing contribute to its exceptional performance. Explore the detailed specifications and features to understand the capabilities of the Whirlpool WGD8700EC Dryer.

Causes of Common Problems with the Whirlpool WGD8700EC Dryer

Discovering issues with your Whirlpool WGD8700EC Dryer can be frustrating. In this section, we will delve into common problems that users may encounter and provide effective troubleshooting solutions. Whether you’re facing issues with drying cycles, temperature controls, or other functionalities, we’ve got you covered with solutions to keep your dryer operating seamlessly.

Common Problems with Whirlpool WGD8700EC Dryer

Quad Baffles Not Tumbling Effectively

• Description: Clothes are not drying as expected, and the Quad Baffles are not tumbling effectively during the cycle.
• Cause: Possible blockage or malfunction in the Quad Baffles mechanism.
• Troubleshooting:
  1. Check for any obstructions in the baffles and remove them.
  2. Inspect the Quad Baffles for signs of damage or wear and replace if necessary.
  3. If the issue persists, consult the user manual for advanced troubleshooting or contact Whirlpool support.

Remote Control Connection Issues

• Description: Difficulty in connecting the mobile app to the Whirlpool WGD8700EC for remote control.
• Cause: Connectivity issues or incorrect app settings.
• Troubleshooting:
  1. Ensure the dryer is properly connected to the home Wi-Fi network.
  2. Check the mobile app settings and verify that the correct dryer model is selected.
  3. Restart both the dryer and the mobile device, then attempt to reconnect.

Wrinkle Shield Not Functioning

• Description: Wrinkle Shield feature is not effectively reducing wrinkles after the drying cycle.
• Cause: Malfunction in the Wrinkle Shield mechanism or incorrect usage.
• Troubleshooting:
  1. Ensure that the Wrinkle Shield option is selected before starting the cycle.
  2. Check for any blockages or restrictions in the Wrinkle Shield system.
  3. If the issue persists, consult the user manual for further instructions or contact Whirlpool support.

EcoBoost Option Not Conserving Energy

• Description: The EcoBoost option is not effectively saving energy during drying cycles.
• Cause: Potential issues with the EcoBoost feature or incorrect cycle selection.
• Troubleshooting:
  1. Verify that the EcoBoost option is activated and selected for the desired cycle.
  2. Ensure the dryer is not overloaded, as this can affect energy efficiency.
  3. If the problem persists, refer to the user manual or contact Whirlpool support for assistance.

Advanced Moisture Sensing Inaccuracies

• Description: Advanced Moisture Sensing is not accurately determining the moisture levels, leading to over-drying or under-drying.
• Cause: Sensor calibration issues or external factors affecting sensor performance.
• Troubleshooting:
  1. Clean the moisture sensors with a soft cloth to remove any residue.
  2. Ensure the dryer is placed in a well-ventilated area to prevent external factors from affecting sensor accuracy.
  3. If problems persist, consult the user manual for advanced sensor calibration steps or contact Whirlpool support.

Loud or Unusual Noise During Operation

• Description: The Whirlpool WGD8700EC Dryer produces loud or unusual noises during operation.
• Cause: Possible issues with the dryer’s motor, belt, or other moving parts.
• Troubleshooting:
  1. Inspect the drum belt for signs of wear and replace if necessary.
  2. Check for foreign objects, such as loose change or buttons, inside the drum.
  3. If the noise persists, consult the user manual for further instructions or contact Whirlpool support.

Inconsistent Heating or Overheating

• Description: The dryer exhibits inconsistent heating or reaches excessively high temperatures.
• Cause: Malfunctioning thermostat, heating element, or other heating components.
• Troubleshooting:
  1. Check the thermostat settings to ensure they are accurate for the selected cycle.
  2. Inspect the heating element for visible damage and replace if needed.
  3. If issues persist, consult the user manual for advanced heating system diagnostics or contact Whirlpool support.

Unresponsive Touch Controls

• Description: The touch controls on the Whirlpool WGD8700EC Dryer are unresponsive or intermittently work.
• Cause: Touch control panel malfunction or sensitivity issues.
• Troubleshooting:
  1. Clean the touch control panel with a soft, dry cloth to remove any dirt or residue.
  2. Ensure there are no obstructions around the control panel that may interfere with responsiveness.
  3. If problems persist, refer to the user manual for further troubleshooting steps or contact Whirlpool support.

Lint Buildup and Poor Airflow

• Description: The dryer experiences lint buildup, leading to poor airflow and performance.
• Cause: Clogged lint filter, vent, or duct system.
• Troubleshooting:
  1. Clean the lint filter before each cycle to ensure proper airflow.
  2. Inspect and clean the vent and duct system regularly to prevent blockages.
  3. If issues persist, consult the user manual for advanced airflow diagnostics or contact Whirlpool support.

Drum Not Rotating

• Description: The drum of the Whirlpool WGD8700EC Dryer is not rotating during a drying cycle.
• Cause: Potential issues with the drive motor, belt, or pulley system.
• Troubleshooting:
  1. Inspect the drive belt for signs of damage and replace if necessary.
  2. Check the drive motor and pulley system for proper functioning.
  3. If the drum remains unresponsive, consult the user manual for advanced troubleshooting steps or contact Whirlpool support.

Unpleasant Odors During Drying

• Description: The Whirlpool WGD8700EC Dryer emits unpleasant odors during the drying process.
• Cause: Accumulation of lint, debris, or mildew within the drum or ventilation system.
• Troubleshooting:
  1. Clean the interior of the drum with a mild detergent to eliminate any lingering odors.
  2. Inspect and clean the lint filter, vent, and duct system to ensure proper airflow and odor prevention.
  3. If the issue persists, consider using specialized cleaning agents or contact Whirlpool support for guidance.

Long Drying Times

• Description: Clothes take an unusually long time to dry in the Whirlpool WGD8700EC Dryer.
• Cause: Potential issues with the heating element, thermostat, or ventilation system.
• Troubleshooting:
  1. Check for any visible damage to the heating element and replace if necessary.
  2. Ensure the thermostat is functioning correctly and set to the appropriate temperature.
  3. Inspect the vent and duct system for blockages, and clean if needed.

Condensation or Moisture in Dryer Drum

• Description: Condensation or excessive moisture is present inside the dryer drum after a cycle.
• Cause: Issues with ventilation, improper venting, or high humidity levels.
• Troubleshooting:
  1. Ensure proper venting to the outdoors to allow moisture to escape during drying.
  2. Check the vent and duct system for any blockages or restrictions.
  3. If humidity levels are high, consider improving ventilation in the laundry area or using a dehumidifier.

Display Error Messages

• Description: The display on the Whirlpool WGD8700EC Dryer shows error messages or codes.
• Cause: Various technical issues, sensor malfunctions, or system errors.
• Troubleshooting:
  1. Refer to the user manual for a list of error codes and their corresponding explanations.
  2. Power cycle the dryer by unplugging it for a few minutes and then reconnecting to reset the system.
  3. If error messages persist, contact Whirlpool support for specialized assistance.

Uneven Drying Across Different Loads

• Description: Clothes in the same load experience inconsistent drying results.
• Cause: Uneven distribution of items, overloading, or issues with the moisture sensing system.
• Troubleshooting:
  1. Ensure an even distribution of clothes in the drum to promote uniform drying.
  2. Avoid overloading the dryer, as it can impact the effectiveness of the drying process.
  3. Check the moisture sensing system for any abnormalities and clean sensors if needed.

Excessive Vibration or Shaking

• Description: The Whirlpool WGD8700EC Dryer exhibits excessive vibration or shaking during operation.
• Cause: Imbalance in the load, uneven flooring, or issues with the dryer’s leveling feet.
• Troubleshooting:
  1. Ensure the dryer is placed on a level surface to prevent uneven shaking.
  2. Check the load inside the drum for balanced distribution of clothes.
  3. Adjust the leveling feet of the dryer to stabilize its position.

Delayed Start or Failure to Start

• Description: The Whirlpool WGD8700EC Dryer experiences a delay in starting or fails to start altogether.
• Cause: Issues with the power supply, door switch, or control panel.
• Troubleshooting:
  1. Ensure the dryer is properly plugged into a functioning power outlet.
  2. Check the door switch to ensure it is not damaged or obstructed.
  3. If problems persist, consult the user manual for advanced troubleshooting or contact Whirlpool support.

Unusual Odors During Operation

• Description: The Whirlpool WGD8700EC Dryer emits unusual or burning odors during operation.
• Cause: Overheating components, lint accumulation, or issues with the ventilation system.
• Troubleshooting:
  1. Inspect the dryer for any visible signs of burning or overheating.
  2. Check for lint buildup and clean the lint filter, vent, and duct system.
  3. If the issue persists, discontinue use and contact Whirlpool support for professional assistance.

Intermittent Power Loss

• Description: The Whirlpool WGD8700EC Dryer experiences intermittent power loss during operation.
• Cause: Electrical issues, faulty power cord, or problems with the home’s electrical supply.
• Troubleshooting:
  1. Inspect the power cord for any visible damage and replace if necessary.
  2. Ensure the dryer is connected to a stable and properly grounded power outlet.
  3. If power loss continues, consult an electrician to assess and address potential electrical issues.

Door Seal or Gasket Damage

• Description: The door seal or gasket on the Whirlpool WGD8700EC Dryer is damaged or compromised.
• Cause: Wear and tear, accidental damage, or issues with the sealing mechanism.
• Troubleshooting:
  1. Inspect the door seal for visible signs of damage, such as tears or deformities.
  2. If the seal is damaged, replace it with a genuine Whirlpool replacement part.
  3. Ensure the door closes securely to maintain proper sealing during operation.

Excessive Lint on Clothes After Drying

• Description: Clothes come out of the Whirlpool WGD8700EC Dryer with excessive lint, requiring additional cleaning.
• Cause: Clogged or ineffective lint filter, ventilation issues, or problems with the lint trap.
• Troubleshooting:
  1. Clean the lint filter before each cycle to ensure optimal lint removal.
  2. Inspect the lint trap for any blockages or damage and replace if necessary.
  3. Ensure proper ventilation to prevent lint from settling on clothes.

Inaccurate Time Remaining Display

• Description: The Whirlpool WGD8700EC Dryer displays inaccurate remaining time for the drying cycle.
• Cause: Issues with the timer mechanism, sensor calibration, or electronic controls.
• Troubleshooting:
  1. Reset the dryer by unplugging it for a few minutes and then reconnecting to recalibrate the timer.
  2. Clean the sensors to ensure accurate readings of moisture levels and cycle duration.
  3. If problems persist, consult the user manual for advanced timer diagnostics or contact Whirlpool support.

Unresponsive Moisture Sensors

• Description: The moisture sensors on the Whirlpool WGD8700EC Dryer are unresponsive or provide inconsistent readings.
• Cause: Sensor malfunctions, external factors affecting sensor performance, or connectivity issues.
• Troubleshooting:
  1. Clean the moisture sensors with a soft cloth to remove any residue or buildup.
  2. Ensure the dryer is placed in a stable environment without extreme temperature variations.
  3. If issues persist, refer to the user manual for advanced sensor diagnostics or contact Whirlpool support.

Unusual Drum Movement

• Description: The drum of the Whirlpool WGD8700EC Dryer exhibits unusual movements or wobbling during operation.
• Cause: Imbalance in the load, issues with the drum rollers, or problems with the support wheels.
• Troubleshooting:
  1. Check for an even distribution of clothes inside the drum to prevent imbalance.
  2. Inspect the drum rollers for signs of wear or damage and replace if necessary.
  3. If the issue persists, consult the user manual for advanced drum movement diagnostics or contact Whirlpool support.

Failure to Shut Off Automatically

• Description: The Whirlpool WGD8700EC Dryer fails to shut off automatically at the end of the drying cycle.
• Cause: Malfunctioning timer, electronic controls, or issues with the cycle-ending mechanism.
• Troubleshooting:
  1. Manually stop the dryer and check for any visible issues with the timer or electronic controls.
  2. Ensure the cycle-ending mechanism is not obstructed or damaged.
  3. If problems persist, consult the user manual for advanced troubleshooting steps or contact Whirlpool support.

Whirlpool WGD8700EC Dryer User Reviews

Discover what users have to say about their experience with the Whirlpool WGD8700EC Electric Dryer. Whether it’s the efficiency, performance, or convenience, real users share their thoughts on this appliance.

Positive Reviews from Whirlpool WGD8700EC Electric Dryer Users

• Some users were satisfied with the large capacity of the dryer, allowing them to cut down on the number of laundry loads.
• Positive feedback highlighted the easy-to-use features and the variety of options available for different types of drying cycles.
• Many users appreciated the quiet operation of the dryer, making it a convenient addition to their home.
• Several users praised the smart capabilities of the dryer, especially the easy integration with Wi-Fi for remote monitoring and alerts.
• Users expressed satisfaction with the quality of construction, emphasizing that the dryer is designed and manufactured in the USA.

Overall, the positive reviews suggest that the Whirlpool WGD8700EC Electric Dryer delivers on performance, convenience, and technological features, making it a reliable choice for users seeking a high-quality appliance.

Negative User Reviews of the Whirlpool WGD8700EC Electric Dryer

• Some users expressed frustration with the dryer’s functionality, reporting instances where the appliance failed to operate after delivery. Issues included a defective heating assembly, resulting in prolonged delays for repairs and replacement parts. This left users with non-functional dryers for an extended period, leading to disappointment.
• Connectivity problems, particularly with Wi-Fi, were highlighted by dissatisfied users. One customer reported that while the washer connected to the router, the dryer did not. This not only posed a connectivity problem but also led to concerns about increased gas bills. Additionally, the user observed that even with the high heat setting, certain clothes remained wet, contributing to overall dissatisfaction.
• While the basic function of drying clothes was acknowledged, some users noted a lack of standout features or exceptional performance beyond the fundamental purpose. This left them feeling underwhelmed, expecting more from a modern electric dryer.
• One user, after a month of use, reported a persistent issue where clothes seemed slightly damp at the end of the drying cycle. They speculated that this might be a setting problem but expressed disappointment and concern about potential sensor malfunctions.

These summarized negative reviews shed light on various concerns related to functionality, connectivity, performance, and potential dampness issues with the Whirlpool WGD8700EC Electric Dryer. Understanding these drawbacks is crucial for potential buyers looking to make an informed decision.

Despite the mentioned issues, it’s worth noting that the majority of users expressed satisfaction with the Whirlpool WGD8700EC Electric Dryer. While negative feedback highlights specific challenges, positive reviews outweigh the drawbacks, indicating that, overall, this dryer has met the expectations and needs of a significant number of customers.

Whirlpool WGD8700EC Dryer Manual

The operating instructions for the Whirlpool WGD8700EC Electric Dryer can be found in the official manual provided by the manufacturer. You can access the manual here.

Frequently Asked Questions

1. How can I troubleshoot heating issues with my Whirlpool WGD8700EC Electric Dryer?

• Ensure that the dryer is properly connected to the power source and that the gas supply is sufficient. Check for any obstructions in the vent system that might affect heating efficiency. If issues persist, refer to the user manual or contact customer service for assistance.

2. Why is my Whirlpool WGD8700EC Dryer not connecting to Wi-Fi?

• Check the Wi-Fi settings on the dryer and ensure that it is within the range of a stable network. Verify the credentials and try reconnecting. If problems persist, consult the user manual for detailed instructions on troubleshooting connectivity issues.

3. What should I do if my clothes are still damp after the drying cycle?

• Review the selected drying settings to ensure they match the fabric and load size. If the issue persists, check for proper venting and consider adjusting the settings for better results. For further assistance, consult the user manual or contact customer service.

Conclusion

For any problems with your Whirlpool WGD8700EC Electric Dryer, it is recommended to refer to the manual, reach out to customer service, or contact the authorized service center. Proper guidance from these resources ensures effective troubleshooting and resolution of issues, maintaining the optimal performance of your electric dryer.

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