Name of the Feature	Description of the Feature
UltraFresh Vent with OdorBlock™	The first and only UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean.
Microban® Antimicrobial Technology	Built into components including the gasket, dispenser, and draining system delivering protection that lives on load after load.
Dynamic Balancing Technology (dBT™) Quiet Control	Patented, time-saving technology senses and rebalances uneven loads during the spin cycle, providing a quiet wash.
SmartDispense™ Technology	Save time and make laundry effortless with an intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the right amount each time.
Built-in WiFi	Start, stop, and monitor your laundry from anywhere while receiving real-time notifications and updates.
12 Wash Cycles	Choose from Normal, Whites, Towels, Bulky/Bedding, Sanitize + Allergen, Quick Wash, Delicates, Cold Wash, Rinse + Spin, Self Clean, Power Clean, and Active Wear.
10 Washer Options/Settings	Choose from Delay Wash, Extra Rinse, Tumble Care, UltraFresh Vent, Delay Start, Time Saver, PreWash, Smart Dispense, Power Steam, and 1 Step Wash + Dry.
PowerSteam	Safely penetrates deep into fabric fibers, loosening stains to deliver enhanced cleaning performance.
1 Step Wash + Dry	Wash and dry a small load in your washer, eliminating the need to transfer clothes to the dryer.
Quick Wash Cycle	Provides a fast 20-minute wash for lightly soiled items.
Sanitize + Allergen	Industry-first cycle sanitizes fabrics to kill 99% of common bacteria and allergens such as dust mites.
Reversible door	Easily reverse your washer and dryer door for superior installation flexibility.
Capacity	5.0 Cu. Ft.
Certifications	ADA Compliant CEE Tier I California Prop 65 ENERGY STAR® Qualified

Name of the Specification	Description of the Specification
Total Capacity	5.0 Cu. Ft.
Energy Star Rated	Yes
kWh/Yr	158
Steam Washing	Yes
dBT Quiet Control	Yes
SmartDispense	Yes
Self Clean	Yes
Wash Cycles	12
Options	10
Temperature Settings	5
Soil Settings	5 (Extra Heavy, Heavy, Normal, Light, Extra Light)
Dispenser	Detergent (Liquid/Powder), Bleach, Fabric Softener
Spin Speeds	1,300 RPM
Internal Water Heater	Yes
Drum Material	Stainless Steel
Normal	Yes
Whites	Yes
Towels	Yes
Bulky/Bedding	Yes
Sanitize + Allergen	Yes
Quick Wash	Yes
Delicated	Yes
Cold Wash	Yes
Rinse + Spin	Yes
Self Clean	Yes
Power Clean	Yes
Active Wear	Yes
Delay Wash	Yes
Extra Rinse	Yes
Tumble Care	Yes
UltraFresh Vent	Yes
Delay Start	Yes
Time Saver	Yes
Pre-Wash	Yes
Smart Dispense	Yes
Power Steam	Yes
1 Step Wash + Dry	Yes
Parts Warranty	Limited 1-year entire appliance
Labor Warranty	Limited 1-year entire appliance; Limited 10-year motor; Limited 10-year basket
Overall Height	39 3/4″
Overall Depth	34″
Overall Width	28″
Depth with Door Open 90°	56 1/2″
Approximate Shipping Weight	264 lbs
Net Weight	246 lbs

GE GFW850SSNWW Washing Machine Common Problems and Troubleshooting

Welcome to our guide on troubleshooting common problems with the GE GFW850SSNWW washing machine. If you own this advanced and feature-packed washing machine model, you know the importance of a reliable appliance for your laundry needs. In the following sections, we’ll explore some potential issues that may arise with the GE GFW850SSNWW and provide solutions to help you keep your washing machine running smoothly.

GE GFW850SSNWW Washing Machine Overview

The GE GFW850SSNWW washing machine is a high-performance appliance designed to make laundry tasks efficient and convenient. With a total capacity of 5.0 Cu. Ft., this Energy Star rated washing machine offers a variety of wash cycles and options, including features like UltraFresh Vent with OdorBlock™, Microban® Antimicrobial Technology, and SmartDispense™ Technology. Its advanced specifications, such as Steam Washing, dBT Quiet Control, and a durable Stainless Steel drum, make it a top choice for households seeking a powerful and versatile washing solution.

Causes of Common Problems With the GE GFW850SSNWW Washing Machine

Discovering issues with your washing machine can be frustrating, but don’t worry—we’re here to help. In the following section, we’ll delve into the causes of common problems that may occur with the GE GFW850SSNWW washing machine. Stay tuned for insights into troubleshooting and resolving these issues, ensuring your appliance functions at its best.

1. Washer Fails to Start

Description: The GE GFW850SSNWW washing machine is unresponsive and does not start when the user initiates a wash cycle.

Cause of the Problem: This issue may be caused by a variety of factors, including a power supply problem, a faulty door latch, or issues with the control panel.

Troubleshooting:

1. Check the power supply to ensure the washer is receiving electricity. Test the outlet and inspect the power cord for any damage.
2. Verify that the door is securely latched. If the door is not closed properly, the washer may not start.
3. Inspect the control panel for any visible damage or malfunction. Reset the control panel by unplugging the washer for a few minutes and then plugging it back in.

2. Excessive Vibration During Spin Cycle

Description: The GE GFW850SSNWW washing machine exhibits significant vibration, especially during the spin cycle, causing noise and potential damage.

Cause of the Problem: Uneven loads, misalignment, or issues with the leveling of the washer can contribute to excessive vibration during operation.

Troubleshooting:

1. Ensure that the load inside the washer is distributed evenly. Large and heavy items may cause imbalance.
2. Check if the washer is level on the floor. Adjust the leveling legs as needed to create a stable and balanced foundation.
3. Inspect the shock absorbers and springs for any damage. Replace any components that show signs of wear or breakage.

3. Water Leaks During Operation

Description: Water is leaking from the GE GFW850SSNWW washing machine during a wash cycle, creating a mess and potential water damage.

Cause of the Problem: Leaking issues may arise due to damaged hoses, loose connections, or problems with the door seal.

Troubleshooting:

1. Inspect the inlet hoses for any cracks, kinks, or visible damage. Replace damaged hoses as necessary.
2. Ensure that all hose connections are tightened securely. Loose connections can lead to water seepage.
3. Examine the door seal for signs of wear or damage. Clean the seal and replace it if necessary.

4. Unusual Noises During Operation

Description: The GE GFW850SSNWW washing machine produces unusual or loud noises during the wash or spin cycles.

Cause of the Problem: This issue may be caused by foreign objects caught in the drum, worn-out bearings, or malfunctioning components.

Troubleshooting:

1. Check the drum for any foreign objects such as coins, buttons, or small items that may cause noise. Remove any obstructions.
2. Inspect the bearings for signs of wear. Worn-out bearings may need replacement. Consult the user manual for guidance.
3. If the noise persists, contact GE customer service or a qualified technician for further diagnosis and repair.

5. Error Code Displayed on Control Panel

Description: The control panel of the GE GFW850SSNWW washing machine displays an error code, indicating a specific issue.

Cause of the Problem: Error codes may be triggered by various issues, including sensor malfunctions, water flow problems, or internal system errors.

Troubleshooting:

1. Refer to the user manual for the washing machine to identify the specific error code and its corresponding troubleshooting steps.
2. Check for any visible issues such as blocked water inlet filters or clogged drain hoses. Clean or replace components as needed.
3. If the problem persists, contact GE customer support or a certified technician for assistance in resolving the error code.

6. Unpleasant Odors in the Drum

Description: The drum of the GE GFW850SSNWW washing machine develops unpleasant odors over time, affecting the freshness of the laundry.

Cause of the Problem: Residual moisture and detergent buildup in the drum can lead to the growth of mold and mildew, causing bad odors.

Troubleshooting:

1. Run a self-clean cycle regularly to remove any lingering residues and prevent mold growth.
2. Leave the washer door ajar between cycles to allow for better ventilation and drying.
3. Clean the door seal and drum with a mixture of vinegar and water to eliminate odors.

7. Inconsistent Water Temperature

Description: The GE GFW850SSNWW washing machine fails to maintain consistent water temperatures during different wash cycles.

Cause of the Problem: Issues with the water inlet valve, thermostat, or heating element can result in temperature inconsistencies.

Troubleshooting:

1. Check the water inlet valve for any obstructions and ensure proper water flow.
2. Test the thermostat for accuracy and replace it if it is malfunctioning.
3. If using a hot water connection, verify that the household water heater is functioning correctly.

8. Long Wash Cycle Duration

Description: The wash cycles on the GE GFW850SSNWW washing machine take longer than usual to complete.

Cause of the Problem: Overloading the washer, using the wrong detergent, or issues with sensors can lead to extended cycle times.

Troubleshooting:

1. Ensure that the drum is not overloaded, as this can affect the washer’s efficiency.
2. Use high-efficiency detergents suitable for front-load washers to avoid excess sudsing.
3. Clean the sensors and ensure they are free from debris to improve cycle time accuracy.

9. Clothes Coming Out Wrinkled

Description: Clothes from the GE GFW850SSNWW washing machine emerge excessively wrinkled, requiring additional ironing.

Cause of the Problem: Overloading, selecting the wrong spin speed, or using the incorrect wash cycle for delicate items can result in wrinkling.

Troubleshooting:

1. Avoid overloading the washer to allow for proper movement of clothes during the spin cycle.
2. Adjust the spin speed based on the fabric type, choosing lower speeds for delicate items.
3. Use appropriate wash cycles for different fabrics to minimize wrinkling.

10. Dispenser Not Dispensing Properly

Description: The detergent or fabric softener dispenser in the GE GFW850SSNWW washing machine fails to dispense products effectively.

Cause of the Problem: Clogs, residue buildup, or dispenser malfunctions can hinder the proper dispensing of detergent or fabric softener.

Troubleshooting:

1. Regularly clean the dispenser compartments and remove any residue or clogs.
2. Use the recommended amount and type of detergent to prevent excess buildup in the dispenser.
3. Inspect the dispenser mechanism for any damage and replace faulty parts if necessary.

11. Door Seal Mold Buildup

Description: Mold accumulates on the door seal of the GE GFW850SSNWW washing machine, leading to potential health concerns and unpleasant smells.

Cause of the Problem: Residual moisture in the door seal folds provides an environment conducive to mold growth.

Troubleshooting:

1. Regularly clean and wipe the door seal with a mixture of vinegar and water to inhibit mold development.
2. Leave the washer door ajar between uses to allow for proper ventilation and drying of the seal.
3. Consider using a specialized mold-inhibiting cleaning agent for the door seal.

12. Clothes Pilling or Snagging

Description: Clothing items experience pilling or snagging during wash cycles in the GE GFW850SSNWW washing machine.

Cause of the Problem: Rough drum surfaces, overloading, or the presence of sharp objects can lead to fabric damage.

Troubleshooting:

1. Inspect the drum for any rough edges or foreign objects that could cause fabric abrasion.
2. Avoid overloading the washer to prevent excessive friction between clothing items.
3. Secure small and delicate items in mesh laundry bags to protect them during wash cycles.

13. Washer Shaking Violently

Description: The GE GFW850SSNWW washing machine shakes violently during certain wash cycles, causing potential damage to the appliance and surrounding area.

Cause of the Problem: Imbalanced loads, misalignment, or issues with leveling can contribute to violent shaking.

Troubleshooting:

1. Ensure that the load inside the washer is evenly distributed to prevent imbalance.
2. Check and adjust the leveling legs to ensure the washer is stable on the floor.
3. Inspect the shock absorbers and springs for wear and replace as needed.

14. Unresponsive Control Panel

Description: The control panel on the GE GFW850SSNWW washing machine becomes unresponsive, making it difficult to select wash cycles or options.

Cause of the Problem: Electrical malfunctions, damaged control buttons, or issues with the control board can lead to unresponsiveness.

Troubleshooting:

1. Power cycle the washer by unplugging it for a few minutes and then plugging it back in to reset the control board.
2. Check for any visible damage or debris on the control buttons. Clean or replace buttons as necessary.
3. If the problem persists, contact GE customer support or a qualified technician for further diagnosis and repair.

15. Foul Smells After Washing

Description: The washed laundry from the GE GFW850SSNWW washing machine emits foul smells even after completing a wash cycle.

Cause of the Problem: Inadequate cleaning, mildew growth, or using too much detergent can contribute to lingering odors.

Troubleshooting:

1. Run a self-clean cycle with a washing machine cleaner to eliminate any mold or mildew buildup.
2. Reduce the amount of detergent used, as excess detergent can contribute to unpleasant smells.
3. Ensure proper ventilation by leaving the washer door ajar between uses to prevent moisture retention.

16. Excessive Vibration During Spin Cycle

Description: The GE GFW850SSNWW washing machine exhibits intense vibrations specifically during the spin cycle, causing disturbances.

Cause of the Problem: Imbalanced loads, uneven flooring, or issues with the shock absorbers can result in excessive vibration.

Troubleshooting:

1. Ensure that the load is evenly distributed inside the drum to prevent imbalance during spinning.
2. Check and adjust the leveling legs to ensure the washer is stable on the floor.
3. Inspect the shock absorbers for wear or damage and replace if necessary.

17. Water Leaks Around the Door

Description: Water leaks occur around the door of the GE GFW850SSNWW washing machine, potentially causing water damage to the surrounding area.

Cause of the Problem: Damaged door gasket, loose hose connections, or detergent residue on the door seal can lead to leaks.

Troubleshooting:

1. Inspect the door gasket for tears or visible damage and replace if necessary.
2. Ensure that hose connections are tight and free from leaks. Replace damaged hoses as needed.
3. Clean the door seal and gasket regularly to prevent detergent buildup that may compromise the seal.

18. Clothes Not Rinsed Thoroughly

Description: Clothes from the GE GFW850SSNWW washing machine come out with soap residue, indicating inadequate rinsing.

Cause of the Problem: Clogged drain pump filter, water supply issues, or using too much detergent can lead to incomplete rinsing.

Troubleshooting:

1. Clean the drain pump filter regularly to prevent clogs that may affect drainage efficiency.
2. Check and ensure proper water supply to the washer. Address any issues with water pressure or supply lines.
3. Reduce the amount of detergent used to prevent soap residue buildup on clothes.

19. Noisy Operation During Wash Cycle

Description: The GE GFW850SSNWW washing machine produces loud and unusual noises specifically during the wash cycle.

Cause of the Problem: Foreign objects in the drum, worn bearings, or malfunctioning motor components can result in noisy operation.

Troubleshooting:

1. Inspect the drum for any foreign objects that may be causing the noise and remove them.
2. If bearings are worn, consider replacing them to eliminate the source of the noise.
3. Check motor components for any visible damage and replace or repair as necessary.

20. Washer Fails to Start

Description: The GE GFW850SSNWW washing machine does not initiate the wash cycle when the start button is pressed.

Cause of the Problem: Issues with the door latch, control board malfunctions, or electrical problems can prevent the washer from starting.

Troubleshooting:

1. Ensure that the door is securely closed and the latch is functioning properly.
2. Check for any visible damage or signs of malfunction on the control board. Replace if necessary.
3. If electrical issues persist, seek assistance from a qualified technician for a thorough diagnosis and repair.

21. Inconsistent Water Temperature

Description: The water temperature in the GE GFW850SSNWW washing machine varies unpredictably during different wash cycles.

Cause of the Problem: Malfunctioning water inlet valve, issues with the thermostat, or problems with the heating element can result in inconsistent temperatures.

Troubleshooting:

1. Inspect the water inlet valve for clogs or defects and replace if necessary.
2. If equipped with a thermostat, check its functionality and replace if it’s not maintaining consistent temperatures.
3. For models with a heating element, ensure it is working correctly and replace if defective.

22. Excessive Detergent Residue

Description: Clothes from the GE GFW850SSNWW washing machine come out with visible detergent residue, affecting their appearance and feel.

Cause of the Problem: Using too much detergent, overloading the washer, or inadequate rinsing can lead to detergent buildup on clothes.

Troubleshooting:

1. Reduce the amount of detergent used, following the manufacturer’s recommended guidelines.
2. Avoid overloading the washer to ensure thorough rinsing and prevent detergent buildup.
3. Run an additional rinse cycle to remove excess detergent from clothes.

23. Slow Water Drainage

Description: The GE GFW850SSNWW washing machine exhibits slow drainage, causing delays in completing wash cycles.

Cause of the Problem: Clogged drain pump filter, kinked drain hose, or issues with the drain pump can impede water drainage.

Troubleshooting:

1. Clean the drain pump filter regularly to prevent clogs that may hinder water drainage.
2. Ensure the drain hose is free from kinks or obstructions that may restrict water flow.
3. If drainage issues persist, inspect and potentially replace the drain pump.

24. Flickering or Non-Functional Display

Description: The display panel on the GE GFW850SSNWW washing machine either flickers intermittently or ceases to function.

Cause of the Problem: Electrical issues, damaged display components, or malfunctions in the control board can lead to display problems.

Troubleshooting:

1. Power cycle the washer to see if the display issues resolve after a reset.
2. Check for any visible damage or loose connections in the display components. Replace or repair as necessary.
3. If problems persist, seek assistance from a qualified technician for further diagnosis and repair.

25. Unpleasant Odors in the Drum

Description: The drum of the GE GFW850SSNWW washing machine develops persistent unpleasant odors, affecting the freshness of laundered clothes.

Cause of the Problem: Mold or mildew growth, detergent residue, or moisture retention in the drum can lead to foul smells.

Troubleshooting:

1. Run a self-clean cycle with a washer cleaner to eliminate mold or mildew inside the drum.
2. Reduce the amount of detergent used to prevent residue buildup contributing to odors.
3. Leave the washer door ajar between uses to facilitate proper ventilation and prevent moisture retention.

GE GFW850SSNWW Washing Machine User Reviews

Positive Reviews from GE GFW850SSNWW Electric Washing Machine Users

• Some users were satisfied with the quiet operation of the GE GFW850SSNWW, mentioning that it was the most silent machine they’ve ever owned. This contributed to a positive laundry experience, especially during nighttime usage.
• Several customers appreciated the diverse range of washing options available, stating that the machine offered many choices for different cleaning needs. The flexibility in wash settings was highlighted as a major advantage.
• Many users found the large capacity of the washer to be a significant upgrade, catering to the demands of larger families or households with frequent laundry needs. This feature was particularly praised by those with student athletes and construction workers in the family.
• Positive feedback was given for the antimicrobial parts, with users expressing satisfaction with the machine’s cleanliness and hygiene features. The Microban gasket, in particular, received praise for drying fast and collecting minimal water.
• Customers who chose specific colors for aesthetic reasons, like white to match cabinets, mentioned their satisfaction with the available color options. This highlighted the machine’s appeal beyond just functionality.

Overall, positive reviews for the GE GFW850SSNWW washing machine emphasize its quiet operation, diverse washing options, large capacity, cleanliness features, and aesthetic appeal. These aspects contribute to a positive user experience, meeting the varying needs of different users.

Negative Reviews of the GE GFW850SSNWW Electric Washing Machine

• Some users were not satisfied with the machine’s tendency to violently shake during wash cycles, possibly due to transportation damage.
• Negative experiences were reported regarding malfunctions, such as the machine starting and then shutting off, leading to the need for replacement parts.
• Complaints were raised about leaks from the front of the machine, as well as issues with the soap dispenser not working properly.
• Several users expressed dissatisfaction with the product’s overall quality, labeling it as one of the worst appliances they have ever purchased.
• One user reported their machine becoming non-functional after just two years of use, indicating concerns about durability.

These negative reviews highlight various issues, including mechanical problems, leaks, and overall dissatisfaction with the product.

Despite some negative feedback, the majority of users expressed satisfaction with the GE GFW850SSNWW Electric Washing Machine.

GE GFW850SSNWW Washing Machine Manual

Operating instructions for the GE GFW850SSNWW washing machine can be found on the manufacturer’s website. Visit manufacturer’s website for the official manual.

Frequently Asked Questions

Q: How can I address violent shaking during wash cycles?

A: If your machine is shaking excessively, check for any transportation damage and ensure it is properly leveled. If the issue persists, contact customer service for assistance.

Q: What should I do if there are leaks from the front of the machine?

A: Leaks may be caused by door gasket issues or detergent overuse. Check and clean the gasket, and follow detergent usage guidelines in the manual. If problems persist, consult the manual or contact customer service.

Q: My machine is not functioning after two years; what could be the problem?

A: If the machine is no longer operational, refer to the troubleshooting section in the manual. If the issue remains unresolved, contact the service center for professional assistance.

Conclusion

For any issues with your GE GFW850SSNWW Electric Washing Machine, it is recommended to consult the manual for troubleshooting guidance. If problems persist, reach out to customer service or the authorized service center for assistance.

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