Whirlpool WED7120HW Dryer Common Problems and Troubleshooting

Welcome to our comprehensive guide on troubleshooting common problems with the Whirlpool WED7120HW Dryer. If you own this specific model, you know the importance of a reliable and efficient dryer in your daily routine. In this article, we’ll explore potential issues and provide solutions to keep your Whirlpool WED7120HW performing at its best.

Table of Contents

Whirlpool WED7120HW Dryer Overview

The Whirlpool WED7120HW Dryer is a state-of-the-art appliance designed to simplify your laundry routine. With a spacious 7.4 cu. ft. capacity drum, Wrinkle Shield™ Plus Option, and advanced moisture sensing, it ensures optimal fabric care. Featuring 35 dryer programs, EcoBoost™ option for energy efficiency, and convenient Whirlpool® App compatibility, this dryer offers a range of features to meet your diverse drying needs.


Feature Description
7.4 Cu. Ft. Capacity With a 7.4 cu. ft. capacity dryer drum, there’s plenty of room to easily handle the large loads you washed in the matching top load washer.
Wrinkle Shield™ Plus Option
  • Help keep wrinkles from setting into clean, dry fabrics.
  • Uses tumbling and steam for up to 150 minutes after the cycle ends or until you open the dryer door for improved wrinkle-fighting performance.
EcoBoost™ Option Option that uses less heat and extended cycle times for greater energy efficiency.
35 Dryer Programs The intuitive controls guide you to the right cycle combinations or customize up to 35 of your own to get the right type of fabric care for whatever you’re drying.
Dryer Options Choose between 7 dryer options.
Advanced Moisture Sensing Three sensors track moisture and temperature, adapting drying times to end the cycle at just the right time to help prevent overdrying.
Steam Refresh Cycle Release wrinkles with the Steam Refresh cycle. It uses water and heat to get clothes ready to wear without rewashing.
Other Features
  • Static Reduce Option
  • Sanitize Cycle
  • Quick Dry Cycle
  • Hamper Door
Whirlpool® App Features
  • Assign a Task
  • Favorite Cycles
  • Quick Connect
  • Personalized Quick Tips
Coming soon
  • Optional compatibility with Apple Watch®
  • Optional voice control with a compatible voice-enabled device


Specification Description
Capacity 7-2/5
Depth 29-7/8 in
Depth With Door Open 90 Degree 45-7/8 in
Door Opening Height 42-3/4 in
Door Opening Width 27.00 in
Height 42-3/4 in
Height To Top Of Cabinet 39-5/8 in
Maximum Height 42-3/4 in
Width 27.0 in
Configuration and Appearance  
Flat Back No
LP Convertible No
Door Style Hamper
Reversible Door No
Window Yes
Location Of Controls Rear Console
Automatic Dry Control Yes
Drum Material Powder Coat
Interior Light Incandescent
Lint Screen Location Front
Moisture Sensor Yes
Secondary Lint Filter No
EcoBoost™/Energy Saver Yes
Pedestal Options No
Sound Package No
Stackable No
Cycles and Options  
Cycle Time Remaining Yes
Lint Filter Indicator Yes
Number Of Temperatures 5
Number Of Dryer Options 7
Number Of Dryness Levels 3
Long Vent No
Maximum Vent Length 64
Ventless NA
Hz 60
Power Cord Included No
Smart Features  
Connectivity Android, iOS
App Yes
WiFi Yes
Remote Access Yes

Causes of Common Problems with the Whirlpool WED7120HW Dryer

In this section, we’ll address the common problems that users may encounter with the Whirlpool WED7120HW Dryer and provide effective troubleshooting solutions. Whether you’re dealing with issues related to drying performance, settings, or connectivity, we’ve got you covered.

Common Problems with the Whirlpool WED7120HW Dryer

1. Drying Performance Issues

  • Description: The dryer is not effectively drying clothes.
  • Cause: Overloading the dryer or restricted venting may lead to inefficient drying.
  • Troubleshooting: Ensure the drum is not overloaded and check for any obstructions in the vent. Clean the lint screen and verify the venting system is clear.

2. Wrinkles on Dried Clothes

  • Description: Clothes are coming out of the dryer with wrinkles.
  • Cause: The selected cycle or options may not be ideal for certain fabrics.
  • Troubleshooting: Choose the appropriate cycle for the fabric type and consider using the Wrinkle Shield™ Plus Option. Adjusting the load size can also impact wrinkle formation.

3. EcoBoost™ Option Not Functioning

  • Description: The EcoBoost™ option, designed for energy efficiency, is not working as expected.
  • Cause: Incorrect usage or a malfunction in the EcoBoost™ system.
  • Troubleshooting: Review the user manual for proper usage instructions. If issues persist, contact Whirlpool customer support for assistance.

4. Connectivity Issues with Whirlpool® App

  • Description: Difficulty connecting the dryer to the Whirlpool® App for remote control.
  • Cause: Network issues or incompatible device settings.
  • Troubleshooting: Check your Wi-Fi connection, ensure the appliance is within the recommended range, and verify that your mobile device meets the app’s compatibility requirements.

5. Unusual Noises During Operation

  • Description: The dryer is producing unexpected noises during operation.
  • Cause: Loose objects, foreign items, or a malfunctioning component.
  • Troubleshooting: Inspect the drum for loose items, check the lint screen, and ensure the dryer is level. If unusual noises persist, consult the user manual or contact Whirlpool support.

6. Inconsistent Heating

  • Description: The dryer exhibits inconsistent heating levels during cycles.
  • Cause: Malfunctioning heating element, thermostat issues, or electrical problems.
  • Troubleshooting: Check for any visible damage to the heating element, ensure proper thermostat functionality, and confirm the dryer is receiving adequate electrical power. If problems persist, seek professional assistance.

7. Clothes Taking Longer to Dry

  • Description: Extended drying times beyond the normal duration.
  • Cause: Restricted airflow, clogged vents, or excessive lint buildup.
  • Troubleshooting: Inspect and clean the vents, lint screen, and venting system. Ensure the venting path is clear to improve airflow and reduce drying times.

8. Drum Not Rotating

  • Description: The dryer drum is not rotating during a cycle.
  • Cause: Broken drive belt, motor issues, or mechanical faults.
  • Troubleshooting: Examine the drive belt for any signs of damage or breakage. If the belt is intact, but the drum still doesn’t rotate, consult the user manual or contact Whirlpool support for further assistance.

9. Unresponsive Controls

  • Description: The control panel does not respond to user input.
  • Cause: Electrical issues, control board malfunction, or software glitches.
  • Troubleshooting: Check the power supply and ensure the dryer is properly connected. If the controls remain unresponsive, perform a reset according to the user manual instructions. If issues persist, seek professional help.

10. Excessive Noise During Operation

  • Description: Loud or unusual sounds emitted during the drying process.
  • Cause: Loose parts, worn components, or foreign objects in the drum.
  • Troubleshooting: Inspect the drum for loose items, foreign objects, or signs of wear. Tighten any loose components and ensure the dryer is on a stable surface. If noise continues, consult the user manual or contact Whirlpool support.

11. Foul Odors from the Dryer

  • Description: Unpleasant smells emanating from the dryer during or after cycles.
  • Cause: Accumulated lint, mold, or mildew inside the drum or venting system.
  • Troubleshooting: Clean the lint screen, inspect the drum for any visible contaminants, and ensure proper ventilation. Run a maintenance cycle with a specialized cleaner to eliminate odors.

12. Clothes Coming Out Too Hot

  • Description: Clothes are excessively hot at the end of the drying cycle.
  • Cause: Incorrect temperature settings, faulty thermostat, or airflow issues.
  • Troubleshooting: Verify the selected temperature settings, check thermostat functionality, and ensure proper ventilation. Adjust settings as needed and monitor the next cycle to ensure improved temperature control.

13. Dryer Not Powering On

  • Description: The dryer does not turn on or respond to power input.
  • Cause: Power supply issues, faulty cord, or a malfunctioning control board.
  • Troubleshooting: Confirm the power source is functional, check the power cord for any damage, and inspect the control board for visible issues. If the dryer remains unresponsive, consult the user manual or seek professional assistance.

14. Overly Sensitive Moisture Sensor

  • Description: The dryer stops prematurely due to a perceived excess of moisture.
  • Cause: Dirty or faulty moisture sensors.
  • Troubleshooting: Clean the moisture sensors with a soft cloth and ensure they are free from lint or debris. If issues persist, consult the user manual for sensor calibration instructions or contact Whirlpool support.

15. Noisy Door Hinges

  • Description: Squeaking or creaking sounds when opening or closing the dryer door.
  • Cause: Dry or worn-out door hinge components.
  • Troubleshooting: Apply a small amount of lubricant to the door hinges to reduce friction. If the noise continues, inspect the hinges for wear and consider replacing any damaged components.

16. Dryer Display Shows Error Code

  • Description: The digital display on the dryer shows an error code.
  • Cause: Various issues, including sensor malfunctions, electrical problems, or component failures.
  • Troubleshooting: Refer to the user manual for error code interpretations and follow recommended troubleshooting steps. If the problem persists, contact Whirlpool customer support for assistance.

17. Uneven Drying Across Loads

  • Description: Some items in a load are not drying as thoroughly as others.
  • Cause: Overloading, unevenly distributed items, or airflow restrictions.
  • Troubleshooting: Ensure loads are balanced, avoid overloading, and check for proper item distribution. Additionally, inspect and clear any blockages in the venting system.

18. Unresponsive App Connectivity

  • Description: Issues connecting the dryer to the Whirlpool® App or experiencing frequent disconnections.
  • Cause: Network instability, app compatibility issues, or software glitches.
  • Troubleshooting: Check your Wi-Fi network, ensure the app is updated, and restart your mobile device. If problems persist, consult the app’s support resources or contact Whirlpool technical support.

19. Clothes Smell Burnt After Drying

  • Description: Clothes emit a burnt odor after being dried in the appliance.
  • Cause: Overheating, lint buildup in the exhaust, or worn-out heating elements.
  • Troubleshooting: Inspect the heating elements for damage, clean the exhaust system thoroughly, and ensure proper ventilation. Adjust settings to avoid high temperatures for delicate fabrics.

20. Drum Light Not Functioning

  • Description: The interior light inside the dryer drum is not turning on.
  • Cause: Faulty light bulb, wiring issues, or a malfunctioning door switch.
  • Troubleshooting: Replace the light bulb if it’s burnt out, check for loose wiring, and inspect the door switch for functionality. If the light still doesn’t work, seek professional assistance for a more in-depth examination.

21. Intermittent Drum Rotation

  • Description: The dryer drum rotates inconsistently or stops during a cycle.
  • Cause: Issues with the motor, drive belt, or mechanical components.
  • Troubleshooting: Inspect the drive belt for damage, ensure the motor is functioning correctly, and check for any obstructions in the drum rotation. If problems persist, consult the user manual or contact Whirlpool support.

22. Unpleasant Odors Inside the Drum

  • Description: Foul smells emanating from inside the dryer drum even after cleaning.
  • Cause: Residual odors from previous loads, mold, or mildew growth.
  • Troubleshooting: Run a high-heat cycle with a specialized drum cleaner. Ensure proper ventilation and leave the dryer door open when not in use to prevent moisture buildup.

23. Clothes Clinging to Drum

  • Description: Clothes sticking to the interior of the drum after drying.
  • Cause: Static electricity buildup or over-drying.
  • Troubleshooting: Use fabric softener or dryer sheets to reduce static. Adjust drying settings to prevent over-drying, and shake out clothes before transferring them to minimize static cling.

24. Long Cycle Times

  • Description: Drying cycles taking longer than expected.
  • Cause: Overloading, restricted venting, or sensor calibration issues.
  • Troubleshooting: Avoid overloading, clean the venting system, and recalibrate moisture sensors if necessary. If the problem persists, consider professional service for a more in-depth inspection.

25. Inability to Select Certain Cycles

  • Description: Certain drying cycles or options are unavailable or unresponsive.
  • Cause: Control panel issues, software glitches, or a malfunctioning selection mechanism.
  • Troubleshooting: Power cycle the dryer, check for any error codes, and perform a reset. If the issue persists, consult the user manual or contact Whirlpool support for guidance.

Whirlpool WED7120HW Dryer User Reviews

Positive Reviews from Whirlpool WED7120HW Electric Dryer Users

After analyzing user feedback, it’s evident that the Whirlpool WED7120HW Electric Dryer has garnered positive reviews for the following aspects:

  • Efficient Drying Performance: Some users were satisfied with the efficient drying performance of the Whirlpool WED7120HW Electric Dryer, noting that it effectively dries clothes in a timely manner.
  • Intuitive User Interface: Positive experiences were reported regarding the user-friendly interface of the dryer. Many found the digital buttons and controls easy to navigate.
  • Durable Construction: Several users appreciated the durable construction of the appliance, highlighting its build quality and long-lasting service.
  • Versatile Drying Options: The availability of various drying options and settings was praised by users, offering flexibility and customization according to their laundry needs.
  • Energy Efficiency: Users commended the Whirlpool WED7120HW for its energy-efficient operation, contributing to cost savings and environmental considerations.

These positive reviews collectively emphasize the Whirlpool WED7120HW Electric Dryer’s reliability, ease of use, and overall satisfaction of users in terms of performance and functionality.

Negative User Reviews of the Whirlpool WED7120HW Electric Dryer

  • Some users were not satisfied with the Whirlpool WED7120HW Electric Dryer due to the annoying and non-adjustable sound tones. The constant and loud tones, reminiscent of a song, were deemed an inconvenient and poorly designed feature.

  • Several users reported issues with the dryer sensor, stating that it inaccurately declares the drying complete after only running for a few minutes. This forced users to rely on the timed dry option for a more reliable drying experience.

  • There were complaints about the ergonomic design of the Whirlpool WED7120HW, with users describing it as a “back breaker.” Individuals with back problems found the dryer to be uncomfortable to use.

  • Users expressed dissatisfaction with the drying performance, stating that the unit does not dry clothes completely on any setting, including the high heat option with extended time.

These summarized negative reviews highlight concerns related to sound management, sensor accuracy, ergonomics, and drying performance. Prospective buyers should consider these issues alongside positive feedback when evaluating the Whirlpool WED7120HW Electric Dryer.

The majority of users expressed satisfaction with the Whirlpool WED7120HW Electric Dryer. While some negative feedback was reported, it’s important to note that individual experiences may vary. Potential buyers are encouraged to weigh both positive and negative aspects to make an informed decision based on their specific needs and preferences.

Whirlpool WED7120HW Dryer Manual

The operating instructions for the Whirlpool WED7120HW Electric Dryer can be found on the manufacturer’s website.

Whirlpool WED7120HW Electric Dryer Frequently Asked Questions

1. How can I adjust the sound tones on the Whirlpool WED7120HW Electric Dryer?

Unfortunately, the sound tones on the Whirlpool WED7120HW are not adjustable. Users have reported dissatisfaction with the loud and non-customizable tones, which play for various actions like button presses and cycle completion.

2. What should I do if the dryer sensor inaccurately declares drying complete?

If the sensor is shutting off the dryer prematurely, consider using the timed dry option for a more reliable drying experience. If issues persist, it is advisable to contact customer service or refer to the manual for troubleshooting guidance.

3. Is the Whirlpool WED7120HW suitable for users with back problems?

Some users have reported ergonomic concerns, describing the dryer as a “back breaker.” If you have back problems, it’s recommended to test the unit’s accessibility before purchase or consider alternative models with more user-friendly designs.


For any issues with the Whirlpool WED7120HW Electric Dryer, users are advised to consult the manual for specific guidance. In case of persistent problems, reaching out to customer service or a certified service center is recommended for professional assistance.

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About the author

David Brimson, a seasoned professional in the household appliance industry, began his career with an extensive tenure in the assembly production of major household appliance brands. Leveraging his hands-on experience, he embarked on the establishment and growth of a network of repair shops.

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