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Whirlpool WGD5010LW Dryer Common Problems and Troubleshooting

Welcome to our guide on troubleshooting common problems with the Whirlpool WGD5010LW Dryer. If you own this reliable and efficient dryer model, you may encounter issues from time to time. In this article, we’ll explore common problems and provide helpful solutions to keep your Whirlpool WGD5010LW performing at its best.

Table of Contents

Whirlpool WGD5010LW Dryer Overview

The Whirlpool WGD5010LW Dryer is a versatile and feature-rich appliance designed to make your laundry experience seamless. With a 7.0 cu. ft. capacity drum, it can easily handle large loads and bulky items. Some notable features include 11 dryer programs, moisture sensing technology, timed dry options, and the Wrinkle Shield™ option to keep your clothes looking fresh. This gas dryer offers convenience and efficiency with its user-friendly controls, making it a popular choice for households.

Name of the FeatureDescription of the Feature
Interior LightYou will be able to see every item in the dryer thanks to the interior lighting.
11 Dryer ProgramsQuick Dry, Timed Dry, Air Dry, Heavy Duty, More Dry, Normal, Less Dry, Delicates, Bulky Items, Towels, Wrinkle Control
Moisture Sensing2-sensors boost your dryer’s ability to measure moisture and temperature, helping prevent overdrying by automatically stopping the cycle when the load is dry.
Timed DrySet the control for 15, 30, 60, or 90 minutes when a damp load needs a little extra dry time or when using a drying rack.
Wrinkle Shield™ OptionAfter the cycle ends, help keep wrinkles from setting into clean, dry fabrics with the Wrinkle Shield™ Option. It keeps clothes tumbling for up to 2.5 hours after the cycle ends.
Wrinkle Control CycleHelps to minimize wrinkles by using lower temperatures during the cycle.
Air Only CycleFluff and refresh loads or air out delicates with a cycle that tumbles your items with no heat.
Quick DryDry a small load quickly or customize settings to add more time, and you can choose to remember your settings for your next load of laundry.
Static Reduce OptionHelp decrease static with the Static Reduce Option, which combines a mist of water with tumbling after the load is dry.
End of Cycle SignalKnow when your cycle is finished with an end-of-cycle buzzer.
7.0 cu. ft. CapacityWith a generous 7.0 cu. ft. capacity dryer drum, there’s plenty of room to easily handle large loads and bulky items.
Name of the SpecificationDescription of the Specification
Fuel TypeGas
End of Cycle SignalYes
Control TypeKnob and Button
Feedback-Status IndicatorsSensing, Wet, Cool, Done
Door StyleHamper
Drum MaterialPowder Coat
Interior LightIncandescent
Hoses IncludedNo
Lint Screen LocationTop
LP ConvertibleYes
Venting DirectionRear Only
Number of Temperatures4
Temperature SelectionLow, High, Medium, Extra Low
Number of Dryer Options1
Number of Dryer Cycles11
Drying Cycles SelectionsQuick Dry, Timed Dry, Air Dry, Heavy Duty, More Dry, Normal, Less Dry, Delicates, Bulky Items, Towels, Wrinkle Control
ADA CompliantNo
ULYes
Depth With Door Open 90 Degree41 11/16″
Depth28 3/8″
Height To Top Of Cabinet36 7/8″
Height40 1/2″
Width29″

In the following section, we will delve into the causes of common problems experienced with the Whirlpool WGD5010LW Dryer. Discover the issues that users might encounter and find practical solutions to address these concerns effectively.

Common Problems with the Whirlpool WGD5010LW Dryer

1. No Heat During Drying Cycle

  • Description of the Problem: The dryer runs, but there is no heat produced during the drying cycle.
  • Cause of the Problem: Possible issues with the heating element, thermal fuse, or gas supply.
  • Troubleshooting Steps:
    1. Check if the gas supply is connected and the gas valve is open.
    2. Inspect the heating element for visible damage or signs of wear.
    3. Test the thermal fuse for continuity and replace if necessary.

2. Excessive Noise During Operation

  • Description of the Problem: Unusual or excessive noise is heard when the dryer is running.
  • Cause of the Problem: Possible issues with the drum rollers, idler pulley, or belt.
  • Troubleshooting Steps:
    1. Inspect the drum rollers for wear or damage and replace if needed.
    2. Check the idler pulley for any obstructions or signs of wear.
    3. Examine the belt for fraying or damage and replace if necessary.

3. Dryer Not Turning On

  • Description of the Problem: The dryer does not start when the start button is pressed.
  • Cause of the Problem: Possible issues with the door switch, thermal fuse, or power supply.
  • Troubleshooting Steps:
    1. Check if the door is securely closed and the door switch is functioning.
    2. Test the thermal fuse for continuity and replace if necessary.
    3. Ensure the dryer is plugged into a working power outlet.

4. Clothes Taking Too Long to Dry

  • Description of the Problem: The drying cycle seems to take longer than usual, and clothes remain damp.
  • Cause of the Problem: Possible issues with restricted airflow, clogged lint screen, or faulty moisture sensors.
  • Troubleshooting Steps:
    1. Clean the lint screen and ensure proper airflow around the dryer.
    2. Check for any blockages in the venting system.
    3. Inspect and clean the moisture sensors if applicable.

5. Drum Not Rotating

  • Description of the Problem: The drum fails to rotate during the drying cycle.
  • Cause of the Problem: Possible issues with a broken drive belt, motor, or idler pulley.
  • Troubleshooting Steps:
    1. Inspect the drive belt for any damage or breakage and replace if necessary.
    2. Check the motor for signs of malfunction and replace if needed.
    3. Examine the idler pulley for any obstructions or wear and replace if required.

6. Unpleasant Odor During Drying

  • Description of the Problem: An unpleasant odor is emitted during the drying cycle.
  • Cause of the Problem: Accumulated lint or foreign objects in the drum or exhaust system.
  • Troubleshooting Steps:
    1. Thoroughly clean the lint screen and remove any lint buildup.
    2. Inspect the drum and remove any foreign objects or debris.
    3. Clean the exhaust vent to ensure proper ventilation.

7. Inconsistent Drying Results

  • Description of the Problem: Clothes are unevenly dried, with some items remaining damp.
  • Cause of the Problem: Uneven loading, overloading, or issues with the moisture sensors.
  • Troubleshooting Steps:
    1. Ensure even distribution of clothes in the drum for balanced drying.
    2. Avoid overloading the dryer, allowing for proper airflow.
    3. If applicable, clean or recalibrate the moisture sensors as per the user manual.

8. Dryer Shuts Off Prematurely

  • Description of the Problem: The dryer stops before the cycle is complete.
  • Cause of the Problem: Issues with the thermostat, timer, or electronic controls.
  • Troubleshooting Steps:
    1. Check the thermostat for proper functioning and replace if necessary.
    2. Inspect the timer and electronic controls for any malfunctions.
    3. Ensure there are no issues with the power supply or circuit breaker.

9. Excessive Vibration or Shaking

  • Description of the Problem: The dryer vibrates excessively or shakes during operation.
  • Cause of the Problem: Unlevel or unstable installation, damaged drum rollers, or loose components.
  • Troubleshooting Steps:
    1. Check for a level installation and adjust the dryer feet if necessary.
    2. Inspect the drum rollers for damage and replace if needed.
    3. Tighten any loose screws or components contributing to the vibration.

10. Unresponsive Control Panel

  • Description of the Problem: The control panel does not respond to button presses.
  • Cause of the Problem: Electronic control board issues or a malfunctioning user interface.
  • Troubleshooting Steps:
    1. Power cycle the dryer by unplugging it for a few minutes and then plugging it back in.
    2. If the issue persists, inspect and, if necessary, replace the electronic control board.
    3. Check for loose or damaged connections in the user interface and address as needed.

11. Excessive Lint Buildup Inside the Dryer

  • Description of the Problem: Noticeable lint accumulation inside the dryer drum and surrounding areas.
  • Cause of the Problem: Clogged lint screen, damaged lint filter, or issues with the exhaust vent.
  • Troubleshooting Steps:
    1. Clean the lint screen before each use to prevent clogging.
    2. Inspect the lint filter for damage and replace if necessary.
    3. Ensure the exhaust vent is clear of any obstructions or lint buildup.

12. Drum Not Rotating Smoothly

  • Description of the Problem: The drum exhibits jerky or uneven rotation during operation.
  • Cause of the Problem: Worn or damaged drum support rollers or misalignment issues.
  • Troubleshooting Steps:
    1. Inspect the drum support rollers for signs of wear and replace if needed.
    2. Ensure proper alignment of the drum within the dryer.
    3. Lubricate moving parts if specified in the user manual.

13. Unusual Smells During Operation

  • Description of the Problem: Strange or burning odors emitted while the dryer is in use.
  • Cause of the Problem: Overheating components, lint accumulation near heating elements, or foreign objects in the drum.
  • Troubleshooting Steps:
    1. Inspect for any foreign objects or debris in the drum.
    2. Clean lint around heating elements and other components.
    3. Ensure proper ventilation and check for any overheating components.

14. Clothes Coming Out Too Hot

  • Description of the Problem: Clothes feel excessively hot after the drying cycle.
  • Cause of the Problem: Issues with the thermostat or temperature control settings.
  • Troubleshooting Steps:
    1. Check the thermostat for proper functioning and replace if necessary.
    2. Adjust the temperature control settings according to the fabric requirements.
    3. Ensure proper ventilation to prevent overheating.

15. Dryer Door Not Closing Properly

  • Description of the Problem: The dryer door does not close securely or pops open during operation.
  • Cause of the Problem: Misaligned door latch, damaged door seal, or issues with the hinge.
  • Troubleshooting Steps:
    1. Inspect the door latch for proper alignment and adjust if needed.
    2. Check for any damage to the door seal and replace if necessary.
    3. Ensure the hinge is functioning correctly and tighten any loose screws.

16. Excessive Wrinkling of Clothes

  • Description of the Problem: Clothes come out of the dryer with more wrinkles than usual.
  • Cause of the Problem: Overloading the dryer, incorrect cycle selection, or issues with the Wrinkle Shield™ option.
  • Troubleshooting Steps:
    1. Avoid overloading the dryer to allow for proper tumbling and wrinkle prevention.
    2. Ensure the appropriate cycle is selected for the fabric type.
    3. Check the Wrinkle Shield™ option settings and adjust as needed.

17. Unusual Sounds During Drum Rotation

  • Description of the Problem: Unusual thumping, squeaking, or banging sounds during the rotation of the drum.
  • Cause of the Problem: Worn or damaged drum belt, foreign objects in the drum, or issues with the motor.
  • Troubleshooting Steps:
    1. Inspect the drum belt for signs of wear or damage and replace if necessary.
    2. Check for any foreign objects in the drum that may be causing the noise.
    3. Inspect the motor for any malfunctions or loose components.

18. Dryer Takes Too Long to Start

  • Description of the Problem: Delayed response or extended time before the dryer starts after pressing the start button.
  • Cause of the Problem: Issues with the door switch, electronic controls, or power supply.
  • Troubleshooting Steps:
    1. Ensure the door is securely closed and the door switch is functioning properly.
    2. Check for any loose or damaged connections in the electronic controls.
    3. Verify a stable power supply and inspect the circuit breaker if needed.

19. Clothes Still Damp at the End of Cycle

  • Description of the Problem: Clothes remain damp even after completing the drying cycle.
  • Cause of the Problem: Restricted airflow, clogged lint screen, or malfunctioning moisture sensors.
  • Troubleshooting Steps:
    1. Ensure proper ventilation by checking for any blockages in the venting system.
    2. Clean the lint screen thoroughly before each use.
    3. Inspect and clean moisture sensors if applicable.

20. Unresponsive Dryer Controls

  • Description of the Problem: The dryer controls do not respond to button presses or adjustments.
  • Cause of the Problem: Electronic control board malfunction or issues with the user interface.
  • Troubleshooting Steps:
    1. Power cycle the dryer by unplugging it for a few minutes and then plugging it back in.
    2. If the issue persists, inspect and, if necessary, replace the electronic control board.
    3. Check for loose or damaged connections in the user interface and address as needed.

21. Intermittent Power Loss During Operation

  • Description of the Problem: The dryer experiences intermittent power loss or shutdowns during operation.
  • Cause of the Problem: Issues with the power cord, electrical outlet, or internal wiring.
  • Troubleshooting Steps:
    1. Inspect the power cord for any visible damage and replace if necessary.
    2. Ensure a stable electrical outlet and test the outlet with other devices.
    3. If the issue persists, check internal wiring for loose connections or damage.

22. Unusual Smells From the Dryer Exhaust

  • Description of the Problem: Strange or burning smells are emitted from the dryer exhaust vent.
  • Cause of the Problem: Lint buildup in the exhaust system, overheating components, or foreign objects near the vent.
  • Troubleshooting Steps:
    1. Clean the entire exhaust system, including the vent and duct, to remove lint buildup.
    2. Inspect for any overheating components and address the issue promptly.
    3. Check for and remove any foreign objects near the vent that may cause odors.

23. Inaccurate Sensor Readings

  • Description of the Problem: The moisture or temperature sensors provide inaccurate readings during the drying cycle.
  • Cause of the Problem: Sensor malfunctions, damage, or calibration issues.
  • Troubleshooting Steps:
    1. Inspect the sensors for any visible damage and replace if necessary.
    2. If applicable, recalibrate the sensors according to the user manual instructions.
    3. Ensure sensors are clean and free from any lint or debris.

24. Door Seal Gaps or Damage

  • Description of the Problem: Gaps or visible damage in the door seal of the dryer.
  • Cause of the Problem: Wear and tear, misalignment, or foreign objects causing damage to the seal.
  • Troubleshooting Steps:
    1. Inspect the door seal for any visible gaps, wear, or damage and replace if needed.
    2. Ensure proper alignment of the door and the seal during closure.
    3. Check for and remove any foreign objects that may be causing damage to the seal.

25. Excessive Condensation Inside the Dryer

  • Description of the Problem: The interior of the dryer accumulates excessive condensation during operation.
  • Cause of the Problem: Poor ventilation, high humidity, or issues with the moisture sensors.
  • Troubleshooting Steps:
    1. Ensure proper ventilation around the dryer to allow moisture to escape.
    2. Check and adjust the humidity level in the laundry area if possible.
    3. If applicable, clean or recalibrate the moisture sensors as per the user manual.

Whirlpool WGD5010LW Dryer User Reviews

Explore what users are saying about their experiences with the Whirlpool WGD5010LW Electric Dryer. Whether it’s the performance, features, or overall satisfaction, user reviews provide valuable insights into the appliance’s real-world performance.

Positive Reviews from Whirlpool WGD5010LW Electric Dryer Users

  • Many users expressed satisfaction with the quick drying capabilities of the Whirlpool WGD5010LW. They highlighted the convenience of being able to dry a load of laundry efficiently in a short amount of time.
  • Several customers were pleased with the spacious 7.0 cu. ft. capacity of the dryer drum. This feature allowed them to easily handle large loads and bulky items, reducing the need for multiple drying cycles.
  • Positive feedback was given for the Moisture Sensing technology. Users appreciated the dryer’s ability to measure moisture and temperature accurately, preventing overdrying and ensuring clothes come out just right.
  • Users also noted the effectiveness of the Wrinkle Shield™ Option. The feature helped keep clothes tumbling after the cycle ends, minimizing wrinkles and making it easier to unload and fold garments.
  • Many customers praised the variety of dryer programs available. The 11 different programs, including Quick Dry, Heavy Duty, and Wrinkle Control, provided flexibility for different types of laundry and specific drying needs.

These positive reviews collectively indicate a high level of satisfaction among users of the Whirlpool WGD5010LW Electric Dryer. The quick drying times, spacious drum, advanced sensing technology, and versatile program options contribute to a positive overall user experience.

Negative User Reviews of the Whirlpool WGD5010LW Electric Dryer

  • Some users reported dissatisfaction with the long drying times of the Whirlpool WGD5010LW. They found that certain loads took longer than expected to dry, leading to inconvenience and frustration.
  • Several customers experienced issues with the door not closing properly. The door latch mechanism seemed prone to misalignment, causing difficulties in securing the door during operation.
  • There were complaints about the unreliable performance of the Wrinkle Shield™ Option. Some users found that the feature did not effectively prevent wrinkles as advertised, resulting in the need for additional ironing.
  • Users expressed concerns about the build quality of certain components. Some reported issues such as drum support rollers wearing out quickly or making unusual noises during operation.
  • There were instances where the moisture sensing technology malfunctioned, leading to clothes either being overdried or coming out damp. Users found this inconsistency in sensor performance frustrating.

These summarized negative reviews highlight some of the common issues users faced with the Whirlpool WGD5010LW Electric Dryer, including long drying times, door closure problems, concerns about build quality, and inconsistencies in the performance of certain features.

However, it’s important to note that the negative feedback represents a minority of users, and the majority of customers were satisfied with the Whirlpool WGD5010LW Electric Dryer. While these issues should be considered, they don’t diminish the overall positive experience reported by the majority of users.

Whirlpool WGD5010LW Dryer Manual

For detailed operating instructions and guidance, refer to the Whirlpool official website or the provided user manual that comes with your Whirlpool WGD5010LW Electric Dryer.

Whirlpool WGD5010LW Electric Dryer Frequently Asked Questions

1. How can I improve the drying performance of my Whirlpool WGD5010LW Electric Dryer?

To enhance drying performance, make sure to:

  • Remove lint from the lint screen before each use.
  • Ensure proper ventilation by checking the exhaust vent for any obstructions.
  • Use the appropriate drying cycle for the type of load you are drying.
  • Avoid overloading the dryer to allow for optimal airflow.

2. What should I do if my Whirlpool WGD5010LW Dryer is not starting?

If your dryer is not starting, consider the following:

  • Ensure the door is securely closed and the door switch is functioning.
  • Check for a stable power supply and inspect the circuit breaker.
  • Verify that the control settings are correctly configured for the desired cycle.
  • If issues persist, consult the user manual or contact customer service for assistance.

3. How do I troubleshoot excessive wrinkling of clothes in my Whirlpool WGD5010LW Electric Dryer?

To address wrinkling issues:

  • Avoid overloading the dryer to allow for proper tumbling.
  • Adjust the Wrinkle Shield™ option settings to meet your preferences.
  • Remove clothes promptly at the end of the cycle to prevent prolonged tumbling.
  • If problems persist, refer to the user manual or seek assistance from customer service.

Conclusion

For any issues or concerns with your Whirlpool WGD5010LW Electric Dryer, it is advisable to always refer to the user manual for specific instructions on operation, maintenance, and troubleshooting. Additionally, reach out to the customer service or contact a Whirlpool service center for professional assistance and support.

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About the author

David Brimson, a seasoned professional in the household appliance industry, began his career with an extensive tenure in the assembly production of major household appliance brands. Leveraging his hands-on experience, he embarked on the establishment and growth of a network of repair shops.

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