Speed Queen SWNNY2SP116TW01 washing machine Common Problems and Troubleshooting

Welcome to our comprehensive guide on troubleshooting common problems with the Speed Queen SWNNY2SP116TW01 washing machine. If you own this powerful and reliable model, you know that it offers an impressive set of features, including a 3.19 Cu. Ft. Capacity, Quantum® Gold Pro Control, 710 RPM Spin Speed, and various wash cycles. In this article, we will delve into potential issues you might encounter and provide solutions to keep your Speed Queen washing machine running smoothly.

Speed Queen SWNNY2SP116TW01 washing machine Overview

The Speed Queen SWNNY2SP116TW01 washing machine is a top-of-the-line appliance designed to make your laundry experience efficient and convenient. With a spacious 3.19 Cu. Ft. Capacity, this model allows you to complete fewer loads, saving you time. The Quantum® Gold Pro Control ensures a premium experience for users, offering intuitive controls and multiple payment options.

Featuring a robust 710 RPM Spin Speed powered by a 0.5 HP motor, this washing machine delivers reliable performance. The stainless steel tub and advanced suspension system contribute to its durability and out-of-balance handling during wash cycles. The easy-to-read digital display, Wash Alert™ Capability, and 27 cycle selections enhance user-friendly operation and customization.

Additionally, the washing machine comes with various advanced features, such as TouchPad Control with Sound Annunciator, cycle programming flexibility, multi-level vend pricing, individual cycle modifier keys, and a large capacity meter case. Its stainless steel finish ensures resistance to corrosion, chipping, and cracking, providing optimal care for all fabric types.

Common Problems and Troubleshooting for the Speed Queen SWNNY2SP116TW01 Washing Machine

Let’s explore the common problems that users may face with the Speed Queen SWNNY2SP116TW01 washing machine and discover effective troubleshooting solutions to address these issues.

No Power

Is your Speed Queen SWNNY2SP116TW01 Electric washing machine not turning on? Here’s a step-by-step guide to troubleshoot and resolve the issue:

1. Description of the Problem

   The washing machine shows no signs of power or activity when attempting to start a cycle.

2. Cause of the Problem

   Possible causes include a tripped circuit breaker, a faulty power outlet, or issues with the machine’s power cord.

3. Troubleshooting Step-by-Step

   • Check the circuit breaker and reset if necessary.
   • Ensure the power outlet is functional by testing with another device.
   • Inspect the power cord for any visible damage or loose connections.
   • If issues persist, consult the user manual or contact Speed Queen’s customer support.

Unusual Noise During Spin Cycle

If your Speed Queen SWNNY2SP116TW01 Electric washing machine is making unusual noises during the spin cycle, follow these troubleshooting steps:

1. Description of the Problem

   Strange or loud noises occur specifically during the spin cycle.

2. Cause of the Problem

   Possible causes include unbalanced loads, foreign objects in the drum, or issues with the machine’s suspension system.

3. Troubleshooting Step-by-Step

   • Ensure the load inside the drum is balanced.
   • Check for any foreign objects, like coins or buttons, that may be causing the noise.
   • Inspect the suspension system for visible damage or wear.
   • If the problem persists, run a spin cycle with no load to identify if the issue is load-related.
   • Contact Speed Queen’s customer support for further assistance.

Water Leaks

Experiencing water leaks from your Speed Queen SWNNY2SP116TW01 Electric washing machine? Follow these troubleshooting steps:

1. Description of the Problem

   Water is leaking from the washing machine during operation.

2. Cause of the Problem

   Possible causes include a damaged door seal, loose hose connections, or issues with the water inlet valve.

3. Troubleshooting Step-by-Step

   • Inspect the door seal for any visible damage or wear.
   • Check all hose connections for tightness and potential leaks.
   • Examine the water inlet valve for any signs of leakage.
   • If issues persist, consult the user manual for additional guidance or contact Speed Queen’s customer support.

Cycle Interruption

If your Speed Queen SWNNY2SP116TW01 Electric washing machine is experiencing cycle interruptions, follow these troubleshooting steps:

1. Description of the Problem

   Cycles are frequently interrupted, and the machine stops unexpectedly.

2. Cause of the Problem

   Possible causes include unbalanced loads, issues with the control panel, or sensor malfunctions.

3. Troubleshooting Step-by-Step

   • Ensure that the load inside the drum is balanced.
   • Check the control panel for any error codes or issues with the buttons.
   • Inspect sensors for potential malfunctions.
   • If problems persist, refer to the user manual or contact Speed Queen’s customer support.

Foul Odor

Dealing with a foul odor from your Speed Queen SWNNY2SP116TW01 Electric washing machine? Try these troubleshooting steps:

1. Description of the Problem

   An unpleasant smell is emanating from the washing machine, affecting the cleanliness of the laundry.

2. Cause of the Problem

   Possible causes include mold or mildew growth, detergent buildup, or improper ventilation.

3. Troubleshooting Step-by-Step

   • Run a cleaning cycle with a washing machine cleaner to eliminate mold or mildew.
   • Regularly clean the detergent dispenser and drum to prevent buildup.
   • Ensure proper ventilation by leaving the door ajar after each use.
   • If the odor persists, consider using specialized washing machine deodorizers and follow the manufacturer’s recommendations.

Excessive Vibration During Spin

Is your Speed Queen SWNNY2SP116TW01 Electric washing machine vibrating excessively during the spin cycle? Address the issue with these troubleshooting steps:

1. Description of the Problem: The washing machine vibrates excessively, causing noticeable noise and potential movement.
2. Cause of the Problem: Possible causes include unbalanced loads, uneven flooring, or issues with the leveling feet.
3. Troubleshooting Step-by-Step:
   • Ensure the load inside the drum is distributed evenly.
   • Check if the washing machine is placed on a level surface.
   • Adjust the leveling feet to ensure proper balance.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Slow Water Drainage

If you notice slow water drainage from your Speed Queen SWNNY2SP116TW01 Electric washing machine, follow these troubleshooting steps:

1. Description of the Problem: Water drains slowly from the machine, causing extended cycle times.
2. Cause of the Problem: Possible causes include clogged drain hoses, a malfunctioning pump, or issues with the drain filter.
3. Troubleshooting Step-by-Step:
   • Inspect and clear any obstructions in the drain hoses.
   • Check the pump for visible damage or blockages.
   • Clean or replace the drain filter if necessary.
   • If issues persist, refer to the user manual or contact Speed Queen’s customer support.

Irregular Spin Speeds

Experiencing irregular spin speeds with your Speed Queen SWNNY2SP116TW01 Electric washing machine? Address the problem using these troubleshooting steps:

1. Description of the Problem: The spin speeds vary unexpectedly during the wash cycle.
2. Cause of the Problem: Possible causes include sensor malfunctions, issues with the motor, or electronic control problems.
3. Troubleshooting Step-by-Step:
   • Check for any error codes on the control panel.
   • Inspect the motor and sensor components for visible issues.
   • Reset the machine and reprogram the cycle.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Clothes Not Rinsing Properly

If your clothes are not rinsing properly in the Speed Queen SWNNY2SP116TW01 Electric washing machine, try these troubleshooting steps:

1. Description of the Problem: Residue or detergent remains on the clothes after the wash cycle.
2. Cause of the Problem: Possible causes include overloading, incorrect detergent usage, or issues with the rinse cycle.
3. Troubleshooting Step-by-Step:
   • Ensure not to overload the washing machine with clothes.
   • Use the appropriate amount and type of detergent.
   • Check for any issues with the rinse cycle settings.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Door Seal Issues

If you encounter problems with the door seal on your Speed Queen SWNNY2SP116TW01 Electric washing machine, use these troubleshooting steps:

1. Description of the Problem: Water leaks from the door seal or visible wear and tear on the seal.
2. Cause of the Problem: Possible causes include a damaged or worn door seal, improper closure, or foreign objects in the seal.
3. Troubleshooting Step-by-Step:
   • Inspect the door seal for any visible damage or wear.
   • Ensure the door is closed properly before starting a cycle.
   • Remove any foreign objects lodged in the door seal.
   • If issues persist, consult the user manual or contact Speed Queen’s customer support.

Error Codes Displayed

If your Speed Queen SWNNY2SP116TW01 Electric washing machine is displaying error codes, follow these troubleshooting steps:

1. Description of the Problem: The control panel shows error codes during operation.
2. Cause of the Problem: Possible causes include sensor malfunctions, electronic control issues, or component failures.
3. Troubleshooting Step-by-Step:
   • Refer to the user manual to identify the meaning of the displayed error codes.
   • Perform a power reset by unplugging the machine for a few minutes.
   • If the issue persists, consult the user manual for specific error code troubleshooting or contact Speed Queen’s customer support.

Unresponsive Controls

Dealing with unresponsive controls on your Speed Queen SWNNY2SP116TW01 Electric washing machine? Try these troubleshooting steps:

1. Description of the Problem: The control panel buttons do not respond to input.
2. Cause of the Problem: Possible causes include control panel malfunctions, loose connections, or electronic issues.
3. Troubleshooting Step-by-Step:
   • Check for any visible damage to the control panel.
   • Ensure all connections are secure and free of debris.
   • Perform a power reset by unplugging the machine for a few minutes.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Incomplete Cycle

If your Speed Queen SWNNY2SP116TW01 Electric washing machine fails to complete cycles, follow these troubleshooting steps:

1. Description of the Problem: Cycles stop before completion or do not progress to the next stage.
2. Cause of the Problem: Possible causes include sensor malfunctions, control panel issues, or problems with the motor.
3. Troubleshooting Step-by-Step:
   • Check for any error codes displayed on the control panel.
   • Inspect the sensor components for visible issues.
   • Reset the machine and reprogram the cycle.
   • If issues persist, consult the user manual or contact Speed Queen’s customer support.

Overheating

If your Speed Queen SWNNY2SP116TW01 Electric washing machine is experiencing overheating, use these troubleshooting steps:

1. Description of the Problem: The machine becomes excessively hot during operation.
2. Cause of the Problem: Possible causes include issues with the motor, electronic control malfunctions, or overheating components.
3. Troubleshooting Step-by-Step:
   • Ensure proper ventilation around the washing machine.
   • Inspect the motor and electronic components for visible issues.
   • Run a cycle with a smaller load to reduce strain on the machine.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Unusual Smells During Operation

If your Speed Queen SWNNY2SP116TW01 Electric washing machine emits unusual smells during operation, follow these troubleshooting steps:

1. Description of the Problem: Unpleasant odors arise from the machine during wash cycles.
2. Cause of the Problem: Possible causes include mold or mildew growth, detergent buildup, or issues with the drainage system.
3. Troubleshooting Step-by-Step:
   • Run a cleaning cycle with a washing machine cleaner to eliminate mold or mildew.
   • Regularly clean the detergent dispenser and drum to prevent buildup.
   • Check for any issues with the drainage system.
   • If the smell persists, consult the user manual or contact Speed Queen’s customer support.

Excessive Water Usage

If your Speed Queen SWNNY2SP116TW01 Electric washing machine is consuming excessive water, address the issue with these troubleshooting steps:

1. Description of the Problem: The washing machine uses more water than expected during cycles.
2. Cause of the Problem: Possible causes include issues with the water inlet valve, sensor malfunctions, or incorrect cycle settings.
3. Troubleshooting Step-by-Step:
   • Inspect the water inlet valve for any signs of malfunction or leaks.
   • Check for error codes on the control panel indicating sensor issues.
   • Review and adjust cycle settings to ensure proper water usage.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Door Locking Issues

If you’re experiencing problems with the door locking mechanism on your Speed Queen SWNNY2SP116TW01 Electric washing machine, use these troubleshooting steps:

1. Description of the Problem: The door does not lock or unlock properly during cycles.
2. Cause of the Problem: Possible causes include a faulty door lock assembly, sensor malfunctions, or issues with the control panel.
3. Troubleshooting Step-by-Step:
   • Inspect the door lock assembly for visible damage or wear.
   • Check for error codes related to the door lock on the control panel.
   • Ensure the door is closed securely and attempt to start a cycle.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Water Temperature Issues

If your Speed Queen SWNNY2SP116TW01 Electric washing machine is experiencing problems with water temperature, follow these troubleshooting steps:

1. Description of the Problem: The machine fails to reach or maintain the selected water temperature during cycles.
2. Cause of the Problem: Possible causes include issues with the water inlet valve, sensor malfunctions, or problems with the heating element.
3. Troubleshooting Step-by-Step:
   • Inspect the water inlet valve for proper functionality.
   • Check for error codes related to temperature control on the control panel.
   • If applicable, test the heating element for continuity.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Uneven Detergent Dispensing

Address issues with uneven detergent dispensing in your Speed Queen SWNNY2SP116TW01 Electric washing machine with these troubleshooting steps:

1. Description of the Problem: The detergent dispenser does not release detergent evenly during cycles.
2. Cause of the Problem: Possible causes include clogged dispenser compartments, detergent buildup, or issues with the dispenser mechanism.
3. Troubleshooting Step-by-Step:
   • Clean the detergent dispenser compartments of any residue or blockages.
   • Run a cycle with a detergent dispenser cleaner to remove buildup.
   • Inspect the dispenser mechanism for visible issues or malfunctions.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Excessive Detergent Residue

If you’re dealing with excessive detergent residue on your laundry after cycles, use these troubleshooting steps for your Speed Queen SWNNY2SP116TW01 Electric washing machine:

1. Description of the Problem: Detergent residue remains on clothes, affecting their cleanliness.
2. Cause of the Problem: Possible causes include overloading, incorrect detergent usage, or issues with the rinse cycle.
3. Troubleshooting Step-by-Step:
   • Ensure not to overload the washing machine with clothes.
   • Use the appropriate amount and type of detergent.
   • Check for any issues with the rinse cycle settings.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Excessive Noise During Operation

If your Speed Queen SWNNY2SP116TW01 Electric washing machine is producing excessive noise, address the issue with these troubleshooting steps:

1. Description of the Problem: Unusual or loud noises occur during different stages of the wash cycle.
2. Cause of the Problem: Possible causes include loose components, foreign objects in the drum, or issues with the motor.
3. Troubleshooting Step-by-Step:
   • Inspect the drum for any foreign objects that may cause noise.
   • Tighten any loose components or bolts on the washing machine.
   • Run a cycle without clothes to identify if the noise persists.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Door Seal Leakage

If you’re dealing with water leakage from the door seal of your Speed Queen SWNNY2SP116TW01 Electric washing machine, use these troubleshooting steps:

1. Description of the Problem: Water leaks from the door seal during operation, leading to potential floor damage.
2. Cause of the Problem: Possible causes include a damaged or worn door seal, improper closure, or foreign objects in the seal.
3. Troubleshooting Step-by-Step:
   • Inspect the door seal for any visible damage or wear.
   • Ensure the door is closed properly before starting a cycle.
   • Remove any foreign objects lodged in the door seal.
   • If issues persist, consult the user manual or contact Speed Queen’s customer support.

Inconsistent Water Temperature

Address issues with inconsistent water temperature in your Speed Queen SWNNY2SP116TW01 Electric washing machine with these troubleshooting steps:

1. Description of the Problem: The machine delivers varying water temperatures during the wash cycle.
2. Cause of the Problem: Possible causes include issues with the water inlet valve, sensor malfunctions, or problems with the heating element.
3. Troubleshooting Step-by-Step:
   • Inspect the water inlet valve for proper functionality.
   • Check for error codes related to temperature control on the control panel.
   • If applicable, test the heating element for continuity.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Unresponsive Door Lock

If you’re experiencing problems with the door lock mechanism not responding on your Speed Queen SWNNY2SP116TW01 Electric washing machine, use these troubleshooting steps:

1. Description of the Problem: The door lock fails to engage or disengage during cycles.
2. Cause of the Problem: Possible causes include a faulty door lock assembly, sensor malfunctions, or issues with the control panel.
3. Troubleshooting Step-by-Step:
   • Inspect the door lock assembly for visible damage or wear.
   • Check for error codes related to the door lock on the control panel.
   • Ensure the door is closed securely and attempt to start a cycle.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Timer or Cycle Control Malfunction

If you’re facing issues with the timer or cycle control on your Speed Queen SWNNY2SP116TW01 Electric washing machine, try these troubleshooting steps:

1. Description of the Problem: The timer does not advance, or cycle control is inconsistent during operation.
2. Cause of the Problem: Possible causes include control panel malfunctions, sensor issues, or problems with the timer mechanism.
3. Troubleshooting Step-by-Step:
   • Check for any visible damage to the control panel.
   • Ensure all connections are secure and free of debris.
   • Perform a power reset by unplugging the machine for a few minutes.
   • If problems persist, consult the user manual or contact Speed Queen’s customer support.

Speed Queen SWNNY2SP116TW01 Washing Machine User Reviews

Discover what users are saying about their experiences with the Speed Queen SWNNY2SP116TW01 Electric washing machine. From positive feedback to satisfied customers, let’s explore the highlights of user reviews.

Positive Reviews from Speed Queen SWNNY2SP116TW01 Electric Washing Machine Users

• Some users were delighted with the spacious 3.19 Cu. Ft. Capacity, allowing for fewer loads, saving time in the laundry room, and providing more time for other activities.
• Several customers praised the Quantum® Gold Pro Control, describing it as an intuitive and premium experience. The soft-touch buttons and multiple payment options were highlighted as convenient features.
• Users appreciated the 710 RPM Spin Speed, powered by a reliable 1/2 hp motor. The high spin speed ensures efficient performance and faster drying times.
• Positive feedback was received for the Integrated Meter Case, commended for its superior attachment that enhances security against theft and vandalism.
• Customers were pleased with the Advanced Suspension System, acknowledging its industry-leading out-of-balance handling, ensuring uninterrupted wash cycles.

In summary, the positive reviews for the Speed Queen SWNNY2SP116TW01 Electric washing machine highlight its spacious capacity, premium control options, efficient spin speed, enhanced security features, and industry-leading performance. Users express satisfaction with the advanced technology and reliable components that contribute to a positive laundry experience.

Negative User Reviews of the Speed Queen SWNNY2SP116TW01 Electric Washing Machine

• Some users were not satisfied with the 3.19 Cu. Ft. Capacity, expressing frustration over its limited size for larger loads of laundry.
• Several customers experienced issues with the Quantum® Gold Pro Control, citing difficulties in understanding and navigating the control options. The complexity of multiple payment methods also led to dissatisfaction.
• Users reported concerns about the 710 RPM Spin Speed, stating that the motor’s performance was not as reliable as expected, resulting in slower spin speeds and longer drying times.
• Negative feedback was received for the Integrated Meter Case, with users expressing disappointment in its design, finding it less effective in deterring theft or vandalism.
• Customers voiced concerns about the Advanced Suspension System, indicating instances of interrupted wash cycles due to balance issues, affecting the overall performance.

Based on the negative user reviews, there are common concerns about the capacity, control complexity, spin speed reliability, effectiveness of security features, and out-of-balance handling in the Speed Queen SWNNY2SP116TW01 Electric washing machine. These issues have led to dissatisfaction among some users.

Despite the negative feedback, it’s important to note that the majority of users were satisfied with the Speed Queen SWNNY2SP116TW01 Electric washing machine. While there are specific areas of improvement highlighted by some users, overall, the appliance has garnered positive reviews for its performance and features.

Speed Queen SWNNY2SP116TW01 Washing Machine Manual

Access the operating instructions for the Speed Queen SWNNY2SP116TW01 Electric washing machine here.

Speed Queen SWNNY2SP116TW01 Electric Washing Machine Frequently Asked Questions

Q: How do I troubleshoot excessive noise during the wash cycle?

A: If you’re experiencing excessive noise, check for foreign objects in the drum, tighten loose components, and run a cycle without clothes. If issues persist, consult the user manual or contact Speed Queen’s customer support.

Q: What should I do if water leaks from the door seal?

A: Inspect the door seal for damage, ensure proper closure, and remove any foreign objects. If leakage continues, consult the user manual or contact Speed Queen’s customer support.

Q: How can I address inconsistent water temperature during the wash cycle?

A: Inspect the water inlet valve, check for error codes, and test the heating element. If issues persist, consult the user manual or contact Speed Queen’s customer support.

Conclusion

For any problems with your Speed Queen SWNNY2SP116TW01 Electric washing machine, it is recommended to always refer to the manual, customer service, or the nearest service center for prompt assistance and resolution.

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