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Whirlpool WED5620HW Dryer Common Problems and Troubleshooting

Discover common problems and effective troubleshooting solutions for your Whirlpool WED5620HW Dryer. If you own this reliable appliance, understanding potential issues and their resolutions can help maintain its optimal performance. Whether you’re dealing with a specific concern or want to preemptively address potential problems, this guide will assist you in keeping your Whirlpool dryer running smoothly.

Table of Contents

Whirlpool WED5620HW Dryer Overview

The Whirlpool WED5620HW Dryer is a high-quality appliance designed to meet your laundry needs efficiently. With a capacity of 7.4 cu. ft., this electric dryer offers advanced features like Advanced Moisture Sensing, Wrinkle Shield™ Option, EcoBoost™ Option, Intuitive Touch Controls, Quad Baffles, and more. The dryer’s design ensures effective drying for various load sizes while providing energy-saving options and customizable cycles. Explore the detailed specifications and features to make the most of your Whirlpool WED5620HW Dryer.

Features

Name of the Feature Description of the Feature
Advanced Moisture Sensing Advanced Moisture Sensing helps to prevent damage caused by overdrying by using three sensors to track moisture and temperature, adapting drying times to end the cycle at just the right time.
Wrinkle Shield™ Option If you will be unable to remove a load immediately, touch Wrinkle Shield™ to add up to 150 minutes of periodic tumbling to help reduce wrinkling.
EcoBoost™ Option The EcoBoost™ option can only be used with the Regular/Normal cycle. This option uses a lower heat level and extends cycle time. Turn on for optimal energy savings. Turn off for optimal cycle times.
Intuitive Touch Controls Let the dryer guide you to the right cycle combinations or customize up to 36 of your own to get the right type of fabric care for whatever you’re drying.
Quad Baffles Get better, more balanced tumbling and increased effectiveness on small loads with the unique design of four shorter, staggered baffles.

Larger items dry more evenly while smaller items keep tumbling without getting stuck riding the baffles.
Capacity 7.4 cu. ft.
Certification ENERGY STAR®

Specifications

Name of the Specification Description of the Specification
Overview  
Fuel Type: Electric
Capacity: 7.4 cu. ft.
End-of-Cycle Signal: Yes
Window: Yes
Door Style: Side Swing
Reversible Door: Yes
Number of Drying Cycles: 12
Number of Dryness Levels: 3
Cycle Time Remaining: Yes
Lint Filter Indicator: No
Drying Rack: No
Drum Material: Powder Coat
Secondary Lint Filter: No
Automatic Dry Control: Yes
Lint Screen Location: Front
Moisture Sensor: Yes
Quad Baffles: Yes
Interior Light: No
Certification  
ENERGY STAR®: Yes
Electrical Specifications  
Amps: 30A
Volts: 240V
Warranty  
Parts & Labor: 1 Year
Dimensions & Weight  
Width: 27″
Depth: 31″
Height: 38 3/4″
Shipping Weight: 175 Lbs.

Causes of Common Problems with the Whirlpool WED5620HW Dryer

Explore the common issues that may arise with the Whirlpool WED5620HW Dryer and find effective troubleshooting solutions to address these challenges. Understanding the potential causes of problems is the first step towards maintaining the optimal performance of your dryer. Dive into the following sections to discover practical solutions for a seamless laundry experience.

Common Problems and Troubleshooting for Whirlpool WED5620HW Electric Dryer

1. Drying Cycle Takes Longer Than Usual

  • Description of the Problem: The drying cycle seems to be extending beyond the expected duration.
  • Cause of the Problem: The lint filter may be clogged, hindering proper airflow and drying efficiency.
  • Troubleshooting Steps:
    1. Clean the lint filter thoroughly before each use to ensure proper airflow.
    2. Check for lint buildup in the exhaust vent and clean if necessary.
    3. Ensure the room has adequate ventilation to assist the drying process.

2. Clothes Are Still Damp After the Cycle

  • Description of the Problem: Clothes remain damp even after the completion of the drying cycle.
  • Cause of the Problem: The moisture sensor may not be functioning correctly, leading to inaccurate drying times.
  • Troubleshooting Steps:
    1. Wipe the moisture sensor with a clean, dry cloth to remove any residue.
    2. Ensure the load size is appropriate for the selected drying cycle.
    3. Consider using the timed drying option for more precise control over the drying duration.

3. Unusual Noises During Operation

  • Description of the Problem: Unusual or loud noises are heard while the dryer is in operation.
  • Cause of the Problem: Objects such as coins or buttons may be caught in the drum baffles or the blower wheel.
  • Troubleshooting Steps:
    1. Inspect the drum and remove any foreign objects that may be causing the noise.
    2. Check the blower wheel for obstructions and clean if necessary.
    3. If the problem persists, contact Whirlpool customer support for further assistance.

4. Dryer Does Not Start

  • Description of the Problem: The dryer fails to start when the start button is pressed.
  • Cause of the Problem: The door may not be fully closed or the thermal fuse could be blown.
  • Troubleshooting Steps:
    1. Ensure the dryer door is securely closed and latched.
    2. Check the thermal fuse for continuity and replace if necessary.
    3. Verify that the dryer is plugged into a working power outlet.

5. Overheating and Burning Smell

  • Description of the Problem: The dryer is producing a burning smell, and the appliance feels excessively hot.
  • Cause of the Problem: Accumulated lint in the dryer or vent may be restricting airflow, leading to overheating.
  • Troubleshooting Steps:
    1. Turn off the dryer and unplug it from the power source immediately.
    2. Clean the lint filter, exhaust vent, and ductwork thoroughly to remove lint buildup.
    3. Inspect the heating element for damage and replace if necessary.

Clothes Are Coming Out Wrinkled

  • Description of the Problem: Clothes are consistently wrinkled after the drying cycle.
  • Cause of the Problem: Overloading the dryer or using an incorrect drying cycle for the fabric type.
  • Troubleshooting Steps:
    1. Ensure the dryer is not overloaded, allowing for proper tumbling and wrinkle prevention.
    2. Use the Wrinkle Shield™ option or remove clothes promptly after the cycle ends.
    3. Select the appropriate drying cycle based on fabric type to prevent over-drying.

Excessive Vibration During Operation

  • Description of the Problem: The dryer exhibits excessive vibration or shaking during operation.
  • Cause of the Problem: The dryer may be on an uneven surface or the leveling legs are not adjusted properly.
  • Troubleshooting Steps:
    1. Ensure the dryer is placed on a level surface to minimize vibrations.
    2. Adjust the leveling legs to stabilize the appliance and reduce shaking.
    3. Check for any foreign objects or obstructions causing imbalance and remove them.

Unresponsive Control Panel

  • Description of the Problem: The control panel does not respond to button presses or is unresponsive.
  • Cause of the Problem: Electrical issues or a malfunctioning control panel.
  • Troubleshooting Steps:
    1. Ensure the dryer is properly plugged into a functioning power outlet.
    2. Check for any visible damage or signs of wear on the control panel.
    3. If unresponsive, try resetting the dryer by unplugging it for a few minutes and then plugging it back in.

Unpleasant Odor Inside the Dryer

  • Description of the Problem: A foul or musty odor is present inside the dryer during operation.
  • Cause of the Problem: Accumulated lint or moisture leading to bacterial growth and odor.
  • Troubleshooting Steps:
    1. Clean the lint filter and exhaust vent regularly to prevent lint buildup and odor.
    2. Run a cycle with hot air and no clothes using a dryer cleaning product or a mixture of vinegar and baking soda.
    3. Ensure proper ventilation to reduce moisture inside the dryer.

Inconsistent Drying Results

  • Description of the Problem: The dryer provides inconsistent drying results, with some items still damp while others are overdried.
  • Cause of the Problem: Unevenly distributed load or issues with the moisture sensor.
  • Troubleshooting Steps:
    1. Distribute the load evenly to ensure balanced tumbling and consistent drying.
    2. Clean the moisture sensor to improve its accuracy in detecting the dryness level.
    3. If the problem persists, consider using timed drying for better control over individual items.

Excessive Lint on Clothes

  • Description of the Problem: Clothes come out of the dryer with an excessive amount of lint.
  • Cause of the Problem: A clogged lint filter or a damaged lint trap.
  • Troubleshooting Steps:
    1. Clean the lint filter before each use to ensure effective lint removal.
    2. Inspect the lint trap for any damage and replace if necessary.
    3. Check the exhaust vent for obstructions and clear any lint buildup.

Door Seal or Gasket Issues

  • Description of the Problem: The door seal or gasket is damaged or worn, leading to potential leaks or inefficient drying.
  • Cause of the Problem: Wear and tear over time or physical damage to the door seal.
  • Troubleshooting Steps:
    1. Inspect the door seal for visible signs of damage, such as cracks or tears.
    2. If damaged, replace the door seal with a genuine Whirlpool replacement part.
    3. Ensure the door is securely closed during operation to maintain a proper seal.

Failure to Heat

  • Description of the Problem: The dryer runs, but there is no heat produced during the drying cycle.
  • Cause of the Problem: A faulty heating element, thermostat, or thermal fuse.
  • Troubleshooting Steps:
    1. Check the heating element for visible damage and replace if necessary.
    2. Test the thermostat and thermal fuse for continuity using a multimeter.
    3. If any components are faulty, replace them with genuine Whirlpool replacement parts.

Door Not Closing Properly

  • Description of the Problem: The dryer door does not close securely, leading to potential operation issues.
  • Cause of the Problem: Misalignment of the door or damaged door latch.
  • Troubleshooting Steps:
    1. Ensure the dryer is on a level surface to prevent misalignment of the door.
    2. Inspect the door latch for any damage and replace if necessary.
    3. Adjust the door hinge if misalignment is detected to ensure proper closure.

Unusual Odors During Operation

  • Description of the Problem: Strange or unpleasant odors are emitted during the drying cycle.
  • Cause of the Problem: Residue or foreign objects in the drum or on the heating element.
  • Troubleshooting Steps:
    1. Clean the interior of the drum and the heating element to remove any residue.
    2. Ensure no foreign objects, such as plastic or paper, are caught in the dryer.
    3. Run a cleaning cycle with a mild cleaning solution to eliminate odors.

Excessive Static Electricity in Clothes

  • Description of the Problem: Clothes exhibit high levels of static electricity after being dried.
  • Cause of the Problem: Overdrying or the use of fabric softeners or dryer sheets.
  • Troubleshooting Steps:
    1. Avoid overdrying by using the appropriate drying cycle for the fabric type.
    2. If using fabric softeners or dryer sheets, reduce the amount to minimize static buildup.
    3. Add moisture to the load by placing a damp cloth in the dryer or using a fabric softener with a moisture release feature.

Drum Not Turning

  • Description of the Problem: The drum is not turning during the drying cycle.
  • Cause of the Problem: A broken or malfunctioning drive belt or motor.
  • Troubleshooting Steps:
    1. Inspect the drive belt for any visible damage or signs of wear and replace if necessary.
    2. If the drive belt is intact, test the motor for continuity using a multimeter.
    3. If either the drive belt or motor is faulty, replace the damaged component with genuine Whirlpool replacement parts.

Uneven Drying Across the Load

  • Description of the Problem: Certain areas of the load remain damp while others are fully dried.
  • Cause of the Problem: Unevenly distributed items or an obstruction preventing proper airflow.
  • Troubleshooting Steps:
    1. Distribute items evenly in the dryer to ensure balanced tumbling and consistent drying.
    2. Check for obstructions in the drum or around the baffles that may hinder proper airflow.
    3. Use the sensor drying option for more precise control over the drying process.

Unusual Smells During Operation

  • Description of the Problem: Unpleasant or burning smells are emitted during the drying cycle.
  • Cause of the Problem: Residue buildup on the heating element or foreign objects in the drum.
  • Troubleshooting Steps:
    1. Clean the heating element to remove any accumulated residue or debris.
    2. Inspect the drum for foreign objects and remove them to prevent odors.
    3. Ensure the venting system is clear of lint and debris to promote proper airflow.

Display Shows Error Code

  • Description of the Problem: The display panel shows an error code during operation.
  • Cause of the Problem: Technical malfunctions or issues with sensors or components.
  • Troubleshooting Steps:
    1. Refer to the user manual for the specific error code and its corresponding troubleshooting steps.
    2. Power cycle the dryer by unplugging it for a few minutes and then plugging it back in.
    3. If the error persists, contact Whirlpool customer support for assistance or schedule a professional service visit.

Door Not Opening After Cycle

  • Description of the Problem: The dryer door remains locked and cannot be opened after the drying cycle is complete.
  • Cause of the Problem: The door latch mechanism may be malfunctioning or the cycle has not fully completed.
  • Troubleshooting Steps:
    1. Wait for a few minutes to ensure the cycle has fully completed before attempting to open the door.
    2. If the door remains locked, check for any visible damage to the door latch and replace if necessary.
    3. Power cycle the dryer by unplugging it for a few minutes and then plugging it back in to reset the locking mechanism.

Excessive Noise During Operation

  • Description of the Problem: The dryer produces loud or unusual noises during the drying cycle.
  • Cause of the Problem: Worn or damaged drum rollers, bearings, or belts.
  • Troubleshooting Steps:
    1. Inspect the drum rollers and replace them if worn or damaged.
    2. Check the bearings for any signs of wear or malfunction and replace if necessary.
    3. Examine the drive belt for wear or damage, and replace it if required.

Display Panel Shows Inaccurate Information

  • Description of the Problem: The information displayed on the control panel is inaccurate or inconsistent.
  • Cause of the Problem: Faulty sensors or electronic components within the control panel.
  • Troubleshooting Steps:
    1. Perform a power cycle by unplugging the dryer and plugging it back in after a few minutes.
    2. If the issue persists, check for loose connections or damaged wires in the control panel and repair as needed.
    3. Consider resetting the control panel settings to default or consult the user manual for specific troubleshooting instructions.

Condensation or Water Accumulation Inside the Drum

  • Description of the Problem: Water or condensation is present inside the drum after the drying cycle.
  • Cause of the Problem: Poor ventilation or a blocked exhaust vent leading to moisture buildup.
  • Troubleshooting Steps:
    1. Ensure the exhaust vent is clear of any obstructions and allows proper airflow.
    2. Check for leaks in the venting system and repair any damaged sections.
    3. Verify that the room where the dryer is located has adequate ventilation to prevent condensation.

Repeated Tripping of Circuit Breaker

  • Description of the Problem: The circuit breaker repeatedly trips when the dryer is in operation.
  • Cause of the Problem: Overloading the circuit, a faulty heating element, or an electrical issue.
  • Troubleshooting Steps:
    1. Avoid running other high-power appliances on the same circuit as the dryer to prevent overloading.
    2. Inspect the heating element for damage and replace if necessary.
    3. If the issue persists, consult with a qualified electrician to address potential electrical problems.

Whirlpool WED5620HW Dryer User Reviews

Welcome to the user reviews section for the Whirlpool WED5620HW Electric Dryer. Here, we’ll explore the experiences and feedback shared by users of this dryer, highlighting both positive and constructive aspects to help you make an informed decision.

Positive Reviews from Whirlpool WED5620HW Electric Dryer Users

  • Some users were satisfied with the efficiency of drying offered by the Whirlpool WED5620HW Electric Dryer. The advanced moisture sensing and cycle customization options ensured their clothes were dried to perfection.
  • Many users appreciated the intuitive touch controls of the dryer. The ability to easily navigate through various cycles and customize settings allowed for a hassle-free and personalized drying experience.
  • Several customers praised the Quad Baffles design, noting that it provided better, more balanced tumbling and increased effectiveness on both small and large loads. This contributed to more even drying results.
  • Users were pleased with the 7.4 cu. ft. capacity of the dryer, allowing them to efficiently dry large loads in a single cycle, saving time and energy.
  • A common positive sentiment was towards the Advanced Moisture Sensing feature. Users found it effective in preventing damage caused by overdrying, thanks to the use of three sensors to track moisture and temperature.

Positive feedback from Whirlpool WED5620HW Electric Dryer users emphasizes its efficient drying capabilities, user-friendly controls, thoughtful design features like Quad Baffles, and the reliability of advanced moisture sensing technology. These positive aspects contribute to a satisfying user experience, making the Whirlpool WED5620HW a popular choice among consumers.

Negative User Reviews of the Whirlpool WED5620HW Electric Dryer

  • Heating Element and Control Board Issues: Some users expressed dissatisfaction with the heating element, reporting issues where it no longer functions. Additionally, there were complaints about the control board needing replacement shortly after purchase.
  • Electronic Board Problems: Users reported problems with the electronic board within the first 60 days of purchase. Despite attempts to seek assistance through various channels, there was a lack of effective support from Whirlpool.
  • Poor Drying Performance: Several customers found the dryer’s performance subpar, as it failed to dry clothes thoroughly. Some users complained that, despite the presence of a steam option, clothes remained damp after the drying cycle.
  • Durability Concerns: A recurring theme among negative reviews was the perceived lack of durability. Users mentioned their dryers malfunctioning or breaking down shortly after the warranty period, raising concerns about the overall product quality.
  • Leaking Issues: Some users reported problems with leaks when attempting to put a full load into the dryer. This issue, combined with other reported problems, contributed to a negative user experience.

Findings: The negative feedback for the Whirlpool WED5620HW Electric Dryer primarily revolves around issues related to the heating element, control board, poor drying performance, durability, and occasional leaking problems. These concerns collectively indicate potential challenges in the reliability and effectiveness of the dryer.

The majority of users expressed satisfaction with the Whirlpool WED5620HW Electric Dryer, citing positive experiences with its features and performance. However, it is crucial for potential buyers to be aware of the reported issues highlighted in the negative reviews to make informed purchasing decisions.

Whirlpool WED5620HW Dryer Manual

For detailed operating instructions, please refer to the Whirlpool WED5620HW Dryer Manual.

Whirlpool WED5620HW Electric Dryer Frequently Asked Questions

Q: How can I troubleshoot issues with the drying performance of my Whirlpool WED5620HW Electric Dryer?

A: If you are experiencing issues with drying performance, check for lint buildup in the lint screen and exhaust vent. Ensure proper ventilation and avoid overloading the dryer for optimal results.

Q: What should I do if my Whirlpool WED5620HW Electric Dryer’s control board malfunctions?

A: If you encounter control board issues, try resetting the dryer by unplugging it for a few minutes and then plugging it back in. If the problem persists, consult the user manual for further troubleshooting steps or contact Whirlpool customer service.

Q: Is there a recommended maintenance routine for the Whirlpool WED5620HW Electric Dryer?

A: Regularly clean the lint screen after each use, inspect the exhaust vent for blockages, and ensure proper ventilation. Refer to the user manual for a comprehensive maintenance guide to keep your dryer in optimal condition.

Conclusion

For any issues with your Whirlpool WED5620HW Electric Dryer, it is advisable to consult the manual for specific troubleshooting steps. If problems persist, contact Whirlpool customer service or visit an authorized service center for professional assistance.

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About the author

David Brimson, a seasoned professional in the household appliance industry, began his career with an extensive tenure in the assembly production of major household appliance brands. Leveraging his hands-on experience, he embarked on the establishment and growth of a network of repair shops.

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